ntdll.dll download

Hi, Your question is outside the scope of this Community. Kindly repost your question in the TechNet SQL Server Forums. https://social.technet.microsoft.com/Forums/sqlserver/en-US/home?category=sqlserver "MSDN SQL Server Forums" https://social.msdn.microsoft.com/Forums/sqlserver/en-US/home?category=sqlserver TechNet Server Forums. http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver TechNet Forums: https://social.technet.microsoft.com/Forums/en-US/home MSDN Forums: https://social.msdn.microsoft.com/Forums/en-US/home Cheers.

And yes, I see "Andrea Electronics" when I access microphone improovements. I see Andrea logomark, and two checked options:  improve voice and echo cancelation. Is impossible to use skype, etc, without echo cancelation option. It is possible the Andrea software may be causing the issue, it appears to be loading a couple of modules during the crash (AERTAC64.dll, AERTAR64.dll). Are you able to obtain an update for the Andrea software or, at least, uninstall and reinstall the current version? What is the name of Andrea software you are using, is it the following?: http://www.andreaelectronics.com/audiocommander.html Also, can you obtain the following two files (bolded)?: C:\Windows\ServiceProfiles\LocalService\AppData\Local\ WERDF30.tmp.secure.hdmp C:\Windows\ServiceProfiles\LocalService\AppData\Local\ WERE24F.tmp.secure.dmp

Daniel, Try these steps and see if it fixes the issue. a. Click Start, type services.msc and press Enter. b. Double-click " Windows Audio " service. c. Click the Log On tab. d. Click Local System account , and then click OK . e. Right-click "Windows Audio" service, and then click Start . f. Follow the same steps for " Windows Audio Endpoint Builder " service. Hope it helps.

Also, the ntdll.dll, a component of Windows, is unlikely the actual cause of the crash. What third party software is installed that may be related to audio? What software is installed that may be from Andrea Electronics?

Daniel, Try these steps and see if it fixes the issue. a. Click Start, type services.msc and press Enter. b. Double-click " Windows Audio " service. c. Click the Log On tab. d. Click Local System account , and then click OK . e. Right-click "Windows Audio" service, and then click Start . f. Follow the same steps for " Windows Audio Endpoint Builder " service. Hope it helps. Hi, thas for response. In "windows Audio" service, when I change to "Local System Account" and try to start the service, I receive this error: " Error 1079: The account specified for this service is different from the account specified for other services running in the same process" with the "Windows Audio Endpoint Builder" service, its already set with local system account.

Hi Thanks, but nothing works. I tried a lot of versions of realtek HD drivers, but without luck. Problem persists. Now I upgrated to windows 8.1, but problem persists. I removed avira and use only native windows defender. Sound stil crashing. More error information:

Nobody?

Today again, more info: Version=1 EventType=APPCRASH EventTime=130342638947979237 ReportType=2 NsPartner=windows NsGroup=windows8

Hi Daniel, Sorry for the late response. "audiodg.exe" is a part of Windows. System services like audio drivers run in different and isolated login session from the locally logged-in user in Windows. This ensures that content and plug-ins cannot be modified by other applications (e.g. by spyware). Note: The audiodg.exe file is located in the folder C:\Windows\System32. Let’s try these methods and check if it helps. Method 1: Place the computer in a clean boot state and check if there are any software conflicts. http://support.microsoft.com/kb/929135 Note: To reset the computer to normal mode after troubleshooting, please refer to “ How to reset the computer to start as usual” from the above article. Method 2: Run a system file checker scan and check. http://support.microsoft.com/kb/929833 To ensure your computer is free from virus and malware, you may run an online scan. http://www.microsoft.com/security/scanner/en-us/default.aspx Note: Any data files that are infected may only be clean

And yes, I see "Andrea Electronics" when I access microphone improovements. I see Andrea logomark, and two checked options:  improve voice and echo cancelation. Is impossible to use skype, etc, without echo cancelation option. It is possible the Andrea software may be causing the issue, it appears to be loading a couple of modules during the crash (AERTAC64.dll, AERTAR64.dll). Are you able to obtain an update for the Andrea software or, at least, uninstall and reinstall the current version? What is the name of Andrea software you are using, is it the following?: http://www.andreaelectronics.com/audiocommander.html Also, can you obtain the following two files (bolded)?: C:\Windows\ServiceProfiles\LocalService\AppData\Local\ WERDF30.tmp.secure.hdmp C:\Windows\ServiceProfiles\LocalService\AppData\Local\ WERE24F.tmp.secure.dmp Hi this Andrea comes with Realtek HD audio drivers by default. I not installed anything more. Please see screehshot below. In control panel -> realtek audio  appers

Also, the ntdll.dll, a component of Windows, is unlikely the actual cause of the crash. What third party software is installed that may be related to audio? What software is installed that may be from Andrea Electronics? Hi, thanks for response is a HP notebook, default windows. I installed basic software only. K-lite codec pack, power dvd And yes, I see "Andrea Electronics" when I access microphone improovements. I see Andrea logomark, and two checked options:  improve voice and echo cancelation. Is impossible to use skype, etc, without echo cancelation option. You think the problem is with Andrea Electronics? Thanks

Hi, · Which application are you referring to? I would suggest you to perform clean boot and try installing the application. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article. Hope this information helps.

I have a similar problem with a 32-bit Windows application I am developing in C++ using MSVC 2008 Express.  The app runs RELIABLY when I'm running it through the debugger, but I RANDOMLY get the APPCRASH with exception code c0000005 when running the app in Release mode under Windows 7 (64-bit) after opening and then connecting to a USB serial port dongle.  The crash comes when I start actively receiving data from the prototype hardware device I'm supporting. Obviously, my code could have an uninitialized (pointer) variable (in release mode) or whatever, but there is little difference in the code except which libraries (DEBUG or NDEBUG versions) that are linked in.  After searching on the Internet, I have noted that this seems to be a very common problem (games, Skype, .... and even Microsoft apps like Explorer and Outlook).  There have been many varied suggested solutions, such as fixing Registry problems.  I have used a Registry cleaner to no avail (other than correcting a lot of unre

Hi, Desktop Window Manager is the window manager in Windows Vista and Windows 7 that enables the Windows Aero graphical user interface and visual theme. I'm sorry that I mentioned only Windows 7. You can try the above mentioned steps in Windows Vista also. You can check in safe mode if the error occurs. If not, disable the Display drivers from Device manger and try to login normal mode and check. If the error doesn’t occur, you can uninstall and reinstall the Display drivers and check. Step 1: Uninstall drivers from Device manager. a. Click Start and type devmgmt.msc, and then Enter. The Device Manager window opens. b. Expand Display adapter and c. Right click on the device and select Uninstall. After uninstalling drivers from device manager you have to also uninstall the device drivers from programs and features so that it uninstalls the software completely from the computer. Step 2: Uninstall drivers form Programs and features. a. Click start b. Type appwiz.cpl in Start Search c. Sea

Thanks for your reply. I have yet to carry out the two steps you suggest, as I note you refer to MS Windows 7. My MS version is Vista, so does this make a difference to the advice given. I have checked for a driver update in device manager for my display adapter and it tells me its upto date. Thanks

Hi, You can try the following steps and check if it helps: Step 1: You can verify the status of Desktop Window Manager Session Manager Service a. Click the "Start" Button, in "Start Search" box, type "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. b. Double click the service "Desktop Window Manager Session Manager". c. Click on the "General" tab; make sure the "Startup Type" is "Automatic". d. Click Apply and Ok. Step 2: You can also try to run a SFC scan to check for any corrupted files. You may refer the following KB article to run the SFC scan: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Hope this information is helpful.

Sorry for the delay in getting back to you.  I have been on holiday and only just got back.  I have followed both steps above and run the fixit for windows Aero and are still getting the apcrash messages. Have you got any other suggestions.  Thanks

Hi, The dwm.exe is a Desktop Window Manager and is responsible for the graphical effects in Microsoft Windows 7. This issue may occur if Graphics Card driver is not up to date. Step 1: You can check if the issue occurs in Safe mode. Refer the link: Start your computer in safe mode http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode If the issue doesn't occur in safe mode, you can try to disable Display adapter from device manager and check. Step 2: If it works , then update the display adapter. You can refer the manufacturer website and try updating the latest display drivers and check. Update drivers: recommended links http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links Hope this information is helpful.

Hi Tommy , The issue you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums. http://social.technet.microsoft.com/Forums/en-US/category/windowsserver Hope this information helps.

Thanks Winston, I have moved this question to the TechNet Forums. I will mark your reply as the answer. -- Tommy Dunn

Hi Auroken, Sorry for the delay in response. As the issue is related to terracopy, I would suggest you to post the query in Terracopy support for further assistance. Terracopy support Reply if you have any issues with Windows and we will be glad to assist.

l eventually downgraded to 2.27, at the second it hasnt happened again. however the main reason l asked was because of the faulting module rather than the program.

Hi, I am glad that the issue didn't occur after the downgrade. Ntdll.dll is mostly concerned with system tasks and it includes a number of kernel-mode functions which enables the "Windows Application Programming Interface (API)". The ntdll.dll is also responsible for messages, timing, threading and synchronization in the operating system. Since you don't have any issues, I would not worry about the dll file. Reply if you have any queries with Windows.

appreciate the info, my assumptions were somewhat correct then so its good to know a little about the file. its kinda annoying dealing with problems l havent received before as l like to know what lm dealing with :p

These articles might help you: http://www.techsupportforum.com/forums/f10/solved-waln_cfg-access-violation-368823.html http://connect.microsoft.com/VisualStudio/feedback/details/118061/unhandled-exception-at-0x7c93426d-ntdll-dll-in-ssexp-exe-0xc0000005-access-violation-reading-location-0x00000000

Hi, This is Windows 7 area and you need to be asking the Experts in the XP Forums. Answers - XP Forums http://social.answers.microsoft.com/Forums/en-US/category/windowsxp =================================================== These might help : Unknown Hard Error Ntdll.dll Error Resolution http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm Sony has good advice on how to correct this error which will help on all systems not just Sony's. Sony - NTDLL.DLL errors http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=4276&p_created=1217370595&p_topview=1 Hope this helps. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Hello Boston Buster, I am merging both the threads to avoid duplicate threads. From the error message it indicates that the ‘Compaq Message Server’ is running on the startup that is causing this issue. You can disable this service from the System Configuration Utility. You should start with setting your computer to clean boot. You can follow the below steps to set the computer to clean boot. a. Click Start, select run type msconfig in the Run dialog box, and then press ENTER. b. On the General tab, click Selective Startup. c. Under Selective Startup, click to clear the Load Startup Items check box. d. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All. e. Click OK. f. When you are prompted, click Restart. Check if you continue to get the error on startup. If you don’t get the error on startup, enable half the services that are loading in the startup using the System Configuration Utility again. Determine the service that is cau

compaq-rba.exe = Compaq Message Server you cna disable it with msconfig.exe. "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

About a month ago I got an answer to my question regarding error message that explorer was inconsistent, sometimes would get there sometimes not.  Answer was to use the msconfig exe file to disable it. Went there but confused as to what to disable. Saw nothing about an rba error message. More info please. Thanks.

Hi, You can try the following methods and check the status. Method 1: Check if you encounter the issue in ‘Safe mode’; if safe mode works fine then set the computer to ‘Clean boot’ state. Step 1: How to start computer in ‘Safe mode’ refer the following link http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode Step 2: Follow the steps in the link below to set the computer to ‘Clean boot’ state to check software conflicts. http://support.microsoft.com/kb/929135 Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow step 7 in the above article. Method 2: Run the performance troubleshooter. http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter Method 3: Run a System File Checker scan. http://support.microsoft.com/kb/929833

I agree with you my friend, it never works, and I still have the problem, the question is, do you know how to fix this annoying ntdll.dll?

Any one eals can help please with this

I have VLC installed, and it crashes because ntdll.dll, allmy media player are not working, I will try their support page.

Hello, As per the description I understand that your Windows Media Player crashes with an error exception code: 0xc0000374 on your Windows 7 computer. This issue might be occurring due to inconsistency in the System files or installed programs. I apologize for the inconvenience caused to you. I will certainly help you with this issue. Please provide few more details so that we can understand the issue better: 3. After registering DLL files restart the computer and check if the issue is resolved. Hope the information helps. Let us know if you need further assistance with Windows related issues, we’ll be glad to assist you.

I care barely spell media player but if other media players are also crashing (the only one I've ever heard of is VLC) then I was thinking maybe somehow you got hold of a bad codec that is used by them all and I'm not sure how to start troubleshooting that (except guessing).  Maybe you can remember installing some new codec recently. I think there is a way to debug media player crashes but I don't know how to do that either. I seriously doubt there is a problem with the ntdll.dll since it is a fundamental core system file and if it was afflicted many other things would not work. I read that many folks like the VLC player better than the Windows built in one and if you have not looked at it you can get it here: http://www.videolan.org/vlc/index.html If you have VLC now or if you install it (just to see if you like it) and if it also crashes they have a support page and community where they may be able to help you troubleshoot the VLC player and when you get that working perhaps the Wind

No - that is not the reason for the error related to ntdll.dll. Those are just more wild goose chase ideas. The reason is that it is impossible to register ntdll.dll because it is not a registrable file. Does it work on your system?  The answer is no. I don't know why whenever there is an error message that includes ntdll.dll the Microsoft engaged Support Engineer "experts" suggest registering the file and then when it fails (which is always) the "experts" suggest all kinds of other things to try to get it to work and it will never work. Why don't you try to register ntdll.dll on your own system and see what happens? To see why registering ntdll.dll will never work read my reply from May 18th in this topic: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/entry-point-procedure-could-not-be-located-in/377cd36c-fa30-436c-9238-3a1640ef31ae

Thank your. -I have not done any changes on my computer lately - I can not play any music or media on my computer at all The Hot Fix " Sorry, the page you requested is not available. -Method 1 it suggest to rest the setting and it give me an error Configuration settings might be set incorrectly -Method 2 when I try to re-register regsvr32 ntdll.dll I get error The module " ntdll.dll" was loaded but the entry-point DiiRegisterServer was not found Make sure that "ntdll.dll" is a valid DLL or OCX file and then try again The problem still there can not play or open any  media

Hi, We are sorry for delay in response. The error related to 'ntdll.dll' may occur due to the following reasons: Corrupt Windows user profile http://windows.microsoft.com/en-US/windows-vista/Fix-a-corrupted-user-profile Non-Microsoft application / service conflicting with Word. If the issue persist, restart computer in Clean boot following the steps from the KB below and check if you are able to work with Word. http://support.microsoft.com/kb/929135 Note: Ensure you restart the computer in normal mode after troubleshooting. If issue still persist then I would suggest you to disable and enable Windows media player Under Media features from Windows features turn on or off and check. Here is the link which says how to go to Windows features screen and how to enable or disable an application. Turn Windows features on or off http://windows.microsoft.com/en-US/windows-8/turn-windows-features-on-off Hope it helps. For any further queries feel free to get back to us.

Maybe there is something wrong with ntdll.dll but at least you know it doesn't need to be registered. In the VLC community with Windows there are 120 topics about crashing with ntdll.dll somewhere in the topic. I think I would start a new topic out there.

I am having the same error pointing to ntdll.dll when opening xlsx files on Excel, no problem with opening old xls files. Did anyone figure out what's the problem here?

I had the same problem and kept on replacing the normal.dotm file. But this did not fix the problem. However after performing the solution you indicated, fixed the problem. renamed:  HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common changing Common to Common_BAD restarted word, and answer no thanks for some settings (didn't give much information). I opened word several times, so far it did not crash. Thanks all!

Do you have a language pack installed? For a user in France setting the Office language back to English allows Lync starting up.

I can confirm this is indeed a corrupt profile.   I can locate several articles on line copying my corrupt profile to a new profile.  However, upon creating a local admin account on this machine, I cannot log onto it locally as I'm receiving a message "User Profile Service failed the login." Very close to giving up on Microsoft and Windows 8.

Hi, The error related to ntdll.dll may occur due to the following reasons: · Corrupt Windows user profile · Non-Microsoft application / service conflicting with the Office application Enable Clean-boot using the steps given here and then open the Office applications to verify the status. Clean Boot helps to eliminate the software conflicts. Note: once the troubleshooting is done, enable Normal Start-up. If the issue still persists, you may also create a new Windows User Account / profile and verify the results. Refer the following link for more information: http://windows.microsoft.com/en-in/windows-8/create-user-account Let us know the results to help you better.

What I have done: open registry find Under HKEY_USERS\...\Software\Microsoft\Office\\Common Rename 'Common' as 'Common_Bad' Open word, Answer the question for reinitiate word Word would stay open. REgards Thank you PetitRooster! This worked perfectly for me.  I had Microsoft Phone support on the phone and they were about to send me down the rabbit hole.  One small correction:  the key I needed to change was HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common changing Common to Common_BAD Thanks again,

How can I test to determine if my user profile is corrupt?  Note, I am working in a domain environment. Attempted the clean boot procedure outlines above, disabling items in MSCONFIG as per the support article.  Outlook continues to crash and keeps pointing to the ntdll.dll.

I tried a number of things, including what you suggested, as the problem persisted.  However, I was able to finally solve it: From the Programs and Features page, highlight "Microsoft Office 365" (or whatever version you have), then click " Change ".  From there is the option to repair.  Select "Repair on-line".  It will take about 10~15 minutes or so to complete. I've found that since performing this repair, Office programs such as Excel and Word are not crashing on module ntdll.dll. ***EDIT :  This "repair" is apparently not complete.  It has just reduced the occurrences of the crashes, but not eliminated them.  I think I'll have to go the route of renaming registry entries. ***EDIT 2 :  This registry tweak is temporary.  The problem resurfaced after another Windows Update (they happen frequently these days).  I still have yet to find an effective resolution.

What I have done: open registry find Under HKEY_USERS\...\Software\Microsoft\Office\\Common Rename 'Common' as 'Common_Bad' Open word, Answer the question for reinitiate word Word would stay open. REgards

Hi, Since it is an issue with the Windows user profile, you may post the question in the Windows Community. They will be able to help you in resolving this issue. Please refer the following link for more information: http://answers.microsoft.com/en-us/windows/forum/windows_8-files?tm=1366728217004

Ntdll.dll is a Dynamic Link Library (DLL)  Ntdll.dll is located in the c:\windows\system32 directory and is necessary for the proper functioning of the Windows operating system. The vast majority of DLL errors are caused by minor problems with the DLL file and thus can be fixed by simply reinstalling the DLL file. ***link removed for unofficial download source

I think this is what you are looking for. Dump Files - Configure Windows to Create on BSOD You could run sfc /scannow from cmd prompt/admin 3 times boot after each. This checks Windows 7 System Files and repairs if it can. At times this will fix Explorer problems. this issue has come up many times related to random crashing NTDLL.DLL I hope this helps.

Does the issue occur when booted to safe mode? Did the problem occur after installing windows Recommended Updates (and not Important Updates)?

Hi, Thank you for posting your query on Microsoft Community. As per the description, I understand that internet explorer is crashing. You may try the Methods. Method 1: Step 1: I suggest you to try to boot the computer in safe mode with networking and check, Please refer to the below Microsoft article and check if it helps. http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Step 2: I suggest you to perform clean boot and check, using this Microsoft Article because may be a third party application is causing this issue. https://support.microsoft.com/en-us/kb/929135 NOTE: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an a

Hi, Thank you for posting your query on Microsoft Community. As per the description, I understand that internet explorer is crashing. You may try the Methods. Method 1: Step 1: I suggest you to try to boot the computer in safe mode with networking and check, Please refer to the below Microsoft article and check if it helps. http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Step 2: I suggest you to perform clean boot and check, using this Microsoft Article because may be a third party application is causing this issue. https://support.microsoft.com/en-us/kb/929135 NOTE: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an a

Which of the items above resolved the problem? Did you try IE after each action taken or did you perform all the steps and then it worked?

I tired what you mentioned above as well as reinstalling the drivers and haven't had the issue since. Thanks!

I have successfully merged the registry file into the registry. I will reply once again when explorer.exe crashes and provide the dump log via SkyDrive.

The faulting module (ntdll.dll) is a component of Windows however another, possibly third party, module may actually be causing the crash. I would recommend to try to capture a user-mode dump of the explorer.exe crash to get more information on the crash and to see if the cause of the crash can be pinpointed. You can configure Windows to create user-mode dumps. Create a System Restore Point first. If you copy and paste the following in Notepad and save as a .reg file, then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe] "DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\ 00,6d,00,70,00,73,00,00,00 After Explorer (explorer.exe) crashes, can you then make the .dmp file available (provide link) via Windows Live SkyDrive

Alright. Explorer finally crashed on me again. It seems to happen when I open any explorer window with the sidebar (the pane that shows the Favorite folders and drives under computer) in it. The odd thing is, it doesn't happen all the time. Only every now and again, and usually after my computer has been in hibernation a few times. Linked is the most recent dump from before I restarted today, which seemed to remedy the issue. http://sdrv.ms/1dEgl2K

It appears the issue is with 4Sync modules, ShellExt.dll and sqlite3x64.dll: *** WARNING: Unable to verify timestamp for sqlite3x64.dll *** ERROR: Module load completed but symbols could not be loaded for sqlite3x64.dll Unable to load image C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\88744044294787b99dd4a8704ab75a79\mscorlib.ni.dll, Win32 error 0n2 *** WARNING: Unable to verify checksum for mscorlib.ni.dll Unable to load image C:\Program Files (x86)\4Sync\ ShellExt.dll , Win32 error 0n2 *** WARNING: Unable to verify timestamp for ShellExt.dll *** ERROR: Module load completed but symbols could not be loaded for ShellExt.dll Cannot find frame 0x1d, previous scope unchanged *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ieframe.dll - Cannot find frame 0x4, previous scope unchanged Cannot find frame 0x1d, previous scope unchanged *** WARNING: Unable to verify timestamp for GROOVEEX.DLL *** ERROR: Module load completed but symbols could not be loaded

OK, I'll wait for your next post.

Hi Sakthiswaran, The dump file points to the EMET64.dll: BUCKET_ID:  X64_APPLICATION_FAULT_INVALID_STACK_ACCESS_INVALID_POINTER_WRITE_ emet64 +45c2 There may be a compatibility issue with EMET 4.0/4.1 and Internet Explorer 10/11. Other users have reported issues with EMET 4.0/4.1 and Internet Explorer 10/11 such as here . Thanks a lot for pointing me to the right direction. The issue is fixed after unchecking "mandatory ASLR" for iexplore in EMET.

You're welcome.

You have Nvdia graphic? http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/programs-close-faulting-module-ntdlldll/54aaaec5-2b53-4e9f-b9a7-b7889a1cd4b6

You have Nvdia graphic? http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/programs-close-faulting-module-ntdlldll/54aaaec5-2b53-4e9f-b9a7-b7889a1cd4b6 Yes, I tried uninstalling and reinstalling it.. but it didn't help.. I also tried the steps mentioned in the link provided above.. no luck... :( Here is the link to crashdump file... http://1drv.ms/1gwHuZ8 Please help.. Thanks in advance..

Finally worked after disabling "mandatory ASLR" in EMET.

Hi Sakthiswaran, The dump file points to the EMET64.dll: BUCKET_ID:  X64_APPLICATION_FAULT_INVALID_STACK_ACCESS_INVALID_POINTER_WRITE_ emet64 +45c2 There may be a compatibility issue with EMET 4.0/4.1 and Internet Explorer 10/11. Other users have reported issues with EMET 4.0/4.1 and Internet Explorer 10/11 such as here .

Thanks for the follow-up.

Restart your computer. The ntdll.dll error you're receiving could be due to a one-time, temporary issue and a simple reboot may resolve the problem completely. Reinstall the program if the ntdll.dll error only displays when you use a specific program. If the software program has any updates or service packs perform a new installation of Windows .

Thanks for getting back, Joseph. Basically, if you are using Windows Update to get the driver updates, then yes, it will download the recommended drivers that are found on the server and just install it the next time you restart your PC. However, it is also ideal to visit the manufacturer's website to get the brand-updated drivers. With regard to external USB hub, the constantly disconnecting or reconnecting behavior can be addressed by updating the drivers. In case the issue remained after the drivers are updated, then you will have to consult a local computer tech or the manufacturer to check the USB ports condition. Going back to the ntdll.dll error, can you give us a screenshot of the page containing the exact error code related to this system file? Looking forward to your reply. Regards.

Well I would love to but now my event viewer is spammed with " The description for Event ID 0 from source SynTPEnhService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: SynTPEnhService Enh Exit with Exit Code: 0x00000000, ReLanuch Enh for Session:1 " after updating my touchpad.. I'd undo it but it was a manual update.. I'm going to be making another post regarding this but if you have any ideas please share. F.W.I My touchpad and everything else works perfectly fine but it's spamming my event viewer every 5 seconds! also I forgot, how do I make the code above in blue?

Hi Joseph, As much as we would like to help you with your concern, this kind of issue is more complex than what is normally posted here in Community. We suggest that you post your query in our TechNet Forum for further assistance. If we can help you with anything else, feel free to contact us.

Okay so sadly I was completely wrong about the problem/solution, The outdated graphics card was a bad thing but actually not the problem. I have been using a custom theme so I figured that was the problem so I undid everything, I reverted the the files using this program which I used to "patch" them from the start. Then I reverted back to the normal windows 7 theme and restarted. At times the photo viewer(DLLhost.exe in event viewer) would work and not the system properties and so on, its either one would work and the other wouldn't or none at all. Point being this didn't do anything but maybe i'm missing something? Either that or that's just simply not the problem.. Here is a picture of the photo viewer not working(DLLhost.exe) Here is a picture of the system properties not working(Shows up as explorer.exe)

Hi Joseph, Looks like having an outdated graphics driver has triggered the problem that you've encountered right now. In order to address this it, we suggest that you uninstall and reinstall the graphics driver. Just open Device Manager, right-click your graphics card, and click Uninstall. Restart your computer so Windows will be able to reinstall the driver. In case doing the above steps won't help, then please visit the device manufacturer's website and download the latest drivers for your device. You may check out this link for more information. Let us know if you need further help. Regards.

Is that forum as responsive as this one?

I clicked the link just to see what is was and I should've mentioned in the question I'm using a Windows 7 64-bit laptop. I have been recently installing various updates including graphics updates so I'll see if that works first but you said I have to uninstall and reinstall my graphics driver, Theoretically I did that wouldn't my pc make like a backup of the driver and then just install that next time I restart? Or does it literally look online to find the latest graphics driver for my pc and download that? Also this is somewhat unrelated but would any of these issues have anything to do with my external USB hub constantly disconnecting and reconnecting? I only have one functional USB so I have a hub on connecting my wifi adapter and my mouse so you could probably tell how irritating that is. The event viewer doesn't give much help by the way nor does it say anything about the ntdll.dll.

I still get this as of 2016-11-24. I try to open a 32-bit dump file created on another machine.

I'll close this off. As of 21/11/16, the symbols seem to have been posted.

Several symbols from.433 have not yet been posted.

Shogun 2 is not compatible with Windows 10. Try running the game in compatibility mode and check. Also see if suggestion in this link helps. http://pcgamehaven.com/total-war-shogun-2-windows-10-crash-to-desktop-fix/ Good luck... :)

Hi, Do you mean to say that Shogun 2 does not start? I would request you to place the computer in clean boot and then check if it helps. Perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts. How to troubleshoot problem by performing clean boot in Windows: https://support.microsoft.com/en-us/kb/929135 Note: Refer " How to reset the computer to start normally after clean boot troubleshooting " to reset the computer to start as normal after troubleshooting. Please revert if the issue with ntdll.dll is not rectified. Thank you.

Just a note! I was searching for pxhip64a.sys instead of pxhLp64a.sys--I was looking around on the Web and saw that it was with an L. I found it easily in C:\Program Files (x86)\Common Files\Sonic Shared\PX Drivers. I don't have any of the programs typically associated with this file (by roxio/Sonic/Corel etc.), but I think it's a preinstalled something from the manufacturer. Renamed with .bak extension. Just wanted to let you know that it was hiding as you said and I found it. Regina

It is hiding somewhere and was the cause of that 1 crash.  I will stay subscribed to this thread just in case and I wish you good luck. Life is a learning experience for us all.  I welcome it.

No integrity violations with sfc! I do like the pay-it-forward philosophy. Still I am truly in your debt--I will be more patient with my mom's computer issues in honor of you. Regina

Dear ZigZag, You are a star. I can't believe you fixed my ntdll problem!!!! I am trying out audio right now to test the BSOD. No crash yet. I couldn't find PxHIpa64.sys on my system, or anything from Sonic Solutions. Do you have a location or other information? I am sorry to ask, but I don't have dumpchk on this computer. Although now that ntdll.dll works the installation may work! I uninstalled the AMD driver (which I guess is the ATI driver), then installed the bulky, horrible, yet functional AMD catalyst software. For those reading, the resolution went back to something like 640x480 and it was a little hard to install the software because the "Install" buttons will be offscreen. Just tab through, I believe it is the first tab after you tab to the checkbox. The resolution remained poor until I updated the driver (per a message within the Catalyst software). Then only one monitor of my dual display worked. I had to switch the cord from HDMI-DVI to straight HDMI for my old monitor, and

Thanks for letting us know and good sleuthing

Oops--also, no PxHIpa64.sys, I did a search and looked in that folder. But I'll keep my eyes open.

Regina Your thanks are all I/we need.  We volunteer here to help where and when we can and frankly once upon a time I was in your shoes and some one helped me.  All I am doing is paying it forward. Dis you search for PxHIpa64.sys?  Usually it is in C:\windows\system32 but may be anywhere.  If you do find it and want to prevent it from loading you can simply rename it from *.sys to *.bak so it cannot load. BTW if you want to do some additional trouble shooting you should run a system file check (fairly easy and quick) Please run a system file check (SFC) & DISM  if you are on win 8 or higher All instructions are in our Wiki article below... Should you have any questions please ask us. System file check (SFC) Scan and Repair System Files

Driver verified and Related to a product from Sonic Solutions (specifically PxHlpa64.sys) Yours is from 2011 I would remove Sonic.  Also you need to update your ATI video driver Completely remove the current driver and install the newest driver available.  For instructions on how to do that Read all about updating drivers by my partner JMH3143 here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149

Hi xen3000 Thank you for Posting on Microsoft Answers. Has this game worked before or never has worked? If it was working and now is not, try a System Restore: Running the Microsoft Answers Feedback Forum and let us know what you think.

I don't know if it helps, but I had the exact same error--albiet for another program. I removed iTunes, and it magically worked again. You might want to try removing iTunes; I was also having wierd errors where if I removed my USB mouse while my laptop was sleeping, the driver would stay in memory and prevent the mouse from being recognized until the next restarat. This was also fixed.

Fallout 3 has never worked and other then a temporary issue w/ PowerDVD which I already fixed has always incurred the above error. The game has been reinstalled 5 times through Steam. The SFC Scan did not find any integrity violations; I also performed a recovery installation of Vista from the DVD. It found no issues w/ Vista either.

1. make sure windows live and fallout 3 and video drivers are updated. 2. try running the game in compatibility mode 3. turn off all background applications and empty the temp folder 4. reinstall fallout 5. go to the site below and try some of the info there. http://pcsup port.about.com/od/fixtheproblem/a/ntdlldll.htm

Hi Xen3000, Thank you for writing back to Microsoft Windows Vista Answers. As I understand you are unable to play Fallout 3 on your computer and its never worked on this computer. From the error message I note that the game is crashing and its related to ntdll.dll, with exception code 0xc0000005. Please let us know the the Computer manufacturer and the Graphic card installed on the computer.  Also if you are able to play other games on the computer without any issue? You may also try downloading the latest drivers for your Graphic card.  You may verify the model number of the Graphic card by accessing the device manager. To access Device manager: 1.     Click on start 2.     In the Start Search box type devmgmt.msc 3.     In the list click on Decive manager 4.     Expand Display Adapter 5.     Make a note of the Display adapter installed Visit the Display card manufactures website and download the latest drivers and install it. Restart the computer and verify if it works.  Let us know

Hi David, It would be great if you can provide more information regarding this issue. 1) Which MSN product are you using on your computer? Is it MSN Explorer? 2) Important: After you have finished troubleshooting, refer to the article “How to reset the computer to start as usual after clean boot troubleshooting” for Windows 8, given under the section “More Information” to reset the computer to start as usual from the above link. Hope this resolves the issue. Please do get back to us with the results.

It has been my experience that this is normally caused by corrupted registry entries from third party applications. Can you use msconfig to try and isolate some of the startup programs? Are you seeing any error like: • "STOP: 0xC0000221 unknown hard error C:\Winnt\System32\Ntdll.dll" • "STOP: C0000221 unknown hard error \SystemRoot\System32\ntdll.dll" • "AppName: [PROGRAM NAME] ModName: ntdll.dll" • "[PROGRAM NAME] caused a fault in module NTDLL.DLL at [ANY ADDRESS]" • "Crash caused in ntdll.dll!" • "NTDLL.DLL Error!" • "Unhandled exception at [ANY ADDRESS] (NTDLL.DLL

Hi, Good Day! Thank you for your response and information you have given. Going back, please disable your User Account Control, then uninstall your Skype app and install this MSi version, http://www.skype.com/go/getskype-msi Thank you! Marites P.

Hi there, Make sure that you restart your computer and re-install the program if the error only display when you use a specific program. You can perform the following: Update drivers for any hardware in your computer Update your Internet Explorer, make sure it is the latest version Selectively disable add-ons Also, we would like to know the service pack of the computer that you are using and the operating system. Thank you! Marites_P

Windows update has no pending updates, so everything should be up to date. As I said, Skype Desktop has been uninstalled and reinstalled multiple times. I have not installed any add-ons. Software is Windows 10.0.15063 Pro 64-bit

Hi MarieClair, Perform SFC scan on your machine to correct the problem. System files could be corrupted. Azeez Nadeem - Microsoft Support [If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]

Hi, Check this thread for information on using BlueScreenView, MyEventViewer, and other methods to troubleshoot BlueScreens - top 3 replies. http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990 You can use BlueScreenView to paste the BSOD info into a message here. VIEW - HTML Report ALL ITEMS    or  Right Click on a BSOD line and select same. Then copy and paste the lines in to a message here. Be sure and check the filename section. Also check the time in MyEventViewer for other possible information. Hope this helps. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Also, can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site? The following link has information on using Windows Live SkyDrive: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop

Hi Dean, From the description, I got to know that you’ve encountered an Outlook 2013 client crashing issue. In this scenario, please try the following suggestions to see if the issue can be fixed: 1. Repair the Outlook 2013 client. support.office.com/.../Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b Best regards, Mouran

Hi Dean, Any updates on this thread? Thanks, Mouran

Hi Vidhya, Thank you for the reply. Niornally these dll corruptions are fixed by running SFC scan. You may run the SFC SCAN tool and let us know the results. Also perform clean boot and check if you can run the exe file. Clean boot will help us identify if any third party applications or startup items are causing the issue. To do this, follow steps from this link: http://support.microsoft.com/kb/929135 Note: After checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start normally after clean boot troubleshooting”. Thank you.

Hi Vidhya, Try running the system file checker: http://support.microsoft.com/kb/929833/en-us Also, when do you get the error? What application are you trying to start? Have you made any significant system changes lately? Let me know! Mithrandir

Hi Thanks for your reply. i will try running the system file checker. i get this error when i am trying to run a exe file which was built in intel fortran compiler. I have not made any significant changes to my computer. The weird thing is when two of my professors tried running the exe they get same problem. Incomplete output and same error. Might be ma RAM is less for the file to execute but they use computers in my university. So not sure what exactly the problem is. Please help me fix this. Thank you. Regards Vidhya

Hi, NTDLL.DLL error References to Vista also apply to Windows 7. Look in the Event Viewer to see if anything is reported about those. http://www.computerperformance.co.uk/vista/vista_event_viewer.htm MyEventViewer - Free - a simple alternative to the standard event viewer of Windows. TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file. http://www.nirsoft.net/utils/my_event_viewer.html Start - type this in Search Box ->  CMD   find at top and RIGHT CLICK  -  RUN AS ADMIN Enter this at the prompt - sfc /scannow How to Repair Windows 7 System Files with System File Checker http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista cbs.log (and Windows 7) http://support.microsoft.com/kb/928228 The log might give you the answer if there was a corrupted driver. (Does not tell all the possible driver issue

nope, I'm using w10 now problem solved.

My explorer 11 is always crashing. I have given up trying to find a solution. I know it has something to do  with incompatibility with Adobe reader an UK Government websites. Waste of time offering me any advice tried everything. Plus I keep getting the message will report fix when available.

Hi, Appreciate the time taken by you in providing all the details about the issue. I appreciate your efforts towards resolving the issue and I will certainly help you in the right direction to fix the issue. Thanks & Regards, Isha Soni

Have you ever tried to do it the hard way by copying your files (except for your internet explorer files) to the cloud uninstalling windows and wiping your hard drive and then reinstalling windows and then setting up windows and after that you go to the cloud storage website and download the files back onto your computer - connor1124344

Hi, 1.  Are you facing this issue only when you are trying to print any PDF file? 2.  Have you made any changes to your computer recently? 3.  Which application are you using to print PDF files? 4.  What is the operating system installed on your computer? I would suggest you to follow the steps and check if it helps. Perform a clean boot and then check if it helps. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 NOTE: Make sure that you perform “step 7” in the link mentioned above to boot your computer normally.

Hi, Thank you for posting your query on Microsoft Community. As per the description, I understand that you are getting an AppCrash error on closing Firefox and VLC. This might have occurred due to some third party application conflicts. I would like to know the make and model of your computer. Try the following methods. Method 1: I suggest you to perform clean boot and check, using this Microsoft Article because may be a third party application is causing this issue. https://support.microsoft.com/en-us/kb/929135?wa=wsignin1.0 NOTE: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some fu

The "faulting module", the ntdll.dll, is a component of Windows. However another, possibly third party module, may actually be causing the crash. I would recommend to capture a user-mode dump of the explorer.exe crash to get more information on the crash and see if the cause of the crash can be pinpointed. You can configure Windows to create user-mode dumps. Create a System Restore Point first. If you copy and paste the following in Notepad and save as a .reg file (save with the .reg extension and give it any name such as explorerdump.reg) then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe] "DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\ 00,6d,00,70,00,73,00,00,00 After  Explorer (explorer.exe) crashes, can you t

OK, I'll look for your next post.

I will most definitely be able to do this for you. however it will have to wait until Thursday to be done as the users took their devices with them and don't return till Thursday. I hope we can get to the bottom of this. I will let you know when the dump file is created.

Hi Todayisthebestdayoftherestofmylife, I would suggest you to follow these steps in order to resolve the issue. Run Internet Explorer in "No Add-Ons" mode 1. Click Start, and then type Internet Explorer in the Start Search box. 2. Click Internet Explorer (No Add-Ons). Internet Explorer opens without add-ons. 3. Test Internet Explorer to verify that it works correctly. If no errors occur, the problem is caused by one of the add-ons that typically load together with Internet Explorer. For further information, visit the below mentioned link: How to optimize Internet Explorer http://support.microsoft.com/default.aspx/kb/936213 http://windows.microsoft.com/en-us/windows7/Internet-Explorer-add-ons-frequently-asked-questions I would also suggest that you to reset Internet Explorer settings by following the method 4 given in the article. http://support.microsoft.com/default.aspx/kb/936213 http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-settings Shalini Microsoft Answers Sup

Go into the bios. Disable the ide channel for your cd/dvd rom device. Attempt to boot into Windows. If this solves the issue replace the ide ribbon first > Re-enable the device. If replacing the ribbon doesn't solve it replace the cd/dvd drive. I also read where disabling UltraDMA for the cd/dvd channel can resolve the issue. Edit: Just noticed your computer is a laptop so, replacing the ribbon is not an option. Try the other suggestions I have listed.

For your next fun project, why not take your genuine bootable XP installation CD with SP2 and use a process called "slipstreaming" to create yourself a new XP installation CD that has SP3 rolled in.   Put your SP2 installation CD on the shelf. Here me now and believe me later - this will come in handy if you have problems in the future. If you Google XP slipstream you will find several tutorials. Here is one tutorial I like that will work perfectly if you follow the directions exactly: http://www.bleepingcomputer.com/tutorials/slipstreaming-windows-xp-to-create-bootable-cd/

So, the problem occurs when you are trying to boot the system from the hard disk and from the operating system disk?

If you replaced the hard drive (assuming it was brand new) that means you would have to install XP on the new hard drive. If you then booted on your genuine bootable XP installation CD and you see this error, that does not make any sense to me since there is no system32 folder on the XP installation CD.  Something here is not adding up. Are you seeing this message when you are installing XP on your new HDD? See here under "Symptoms": http://support.microsoft.com/kb/314474 Using the XP Recovery Console, it is not a big deal to replace a suspicious ntdll.dll file on a malfunctioning system since there should be at least one backup copy on your system in the dllcache folder, or if you have a genuine bootable installation CD with the same Service Pack as your installed Service Pack (most people don't), you can get a fresh file from there. Why don't you tell us a little more about your situation: Please provide additional information about your system as best you can: What is your XP Versio

Just last night I ran into this problem, and it is, indeed, strange. I am trying to do a clean OS reinstall for a friend on her machine. I loaded the reinstallation disk, and attempted to boot to the disk from the boot menu (I noted that the first time that I attempted to do this--when the "press any button to boot to the CD" screen appeared, and I pressed a key--the system seems to have stop working (boot never occurred, so I turned off the system). Your issue really sounds like it has something to do with your keyboard! So... What kind of keyboard are you using? Wireless? Wired? USB? PS/2? Have you checked your keyboard controller setting in the BIOS?

Thanks, everyone, for all of the great tips and help. Interestingly, I used a different reinstallation disk (one for an identical version of Windows XP SP2), and it worked fine. I would think that this would indicate that the original disk might have been the cause of the problem, but I tried to install the operating system with this disk just to be sure, and it worked. It is worthwhile to note that I did not make any changes to the machine before I tried the new disk, then retried the first one that I attempted to use to reinstall the operating system. This would indicate that, whatever the problem was, it wasn't causing a constant problem.

Dell Dimension c521 This manual might come in handy: http://support.dell.com/support/edocs/systems/dimc521/en/OM_EN/RP333A00.pdf

I still don't quite get it, but offer these ideas: If the system has a SATA drive, a genuine bootable XP installation CD may not work since the CD does not have SATA drivers on it...  so it may not be able to access the HDD properly or at all. If the problem is with accessing the HDD, usually you would see this: Setup cannot continue.  To quit Setup, press F3. What I usually suggest is that you get into the system BIOS and change the disk interface type from SATA to something the XP installation CD can understand and then run the setup (you're going to have to open it). I don't know anything about using a reinstallation disk since I have never reinstalled XP in my life to fix anything. I have accumulated many examples over time, but you may have to poke around and do some experimenting to get satisfaction.  If you make a BIOS adjustment, be sure to write down on paper the current value so you can change it back when you are finished installing. As you can see, I have worked on a few of

Just last night I ran into this problem, and it is, indeed, strange. I am trying to do a clean OS reinstall for a friend on her machine. I loaded the reinstallation disk, and attempted to boot to the disk from the boot menu (I noted that the first time that I attempted to do this--when the "press any button to boot to the CD" screen appeared, and I pressed a key--the system seems to have stop working (boot never occurred, so I turned off the system)). For most previous attempts, the machine would boot to the CD, but once the system loads some files, it always stops (blue screen appears) and displays this message: "Stop: Unknown Hard Error \systemroot\system32\ntdll.dll" After this, I searched online for a solultion, but most problems refer to systems that are hanging up while they are actually running an OS, whereas I am having this problem when no OS is running (while trying to boot the CD right after POST). I don't have the exact specs because the computer is still at her house, but

Hi Alex, Thank you for contacting Microsoft Community. I suggest you to follow the below methods and check if it helps. Method 1: I suggest you to install the latest version of visual studio and check whether the issue persist or not. Method 2: If still the issue persists then I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps: 1. Press Windows key + X , select Command prompt (Admin) to bring up elevated Command prompt. 2. In Command prompt type sfc/scannow and press enter. 3.Restart the computer. Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Ashish, in response to your questions before i start on your suggestion: Do you have any third party security software installed on your computer? Yes, Symantec Endpoint control.(AV, Firewall etc) has been installed for over 1 & 1/2 years. Is there any Proxy setting enabled on the computer? No Did you make any (hardware or software) changes to your computer? No When do you get this error ? About 1-2 weeks ago, faults 3-5 times a day. I will start with the suggestion of resetting and clean boot and get back to you. Riordan

Hello, Thank you for posting your query on Microsoft Community. As per description, Internet Explorer is crashing and you are getting faulting module ntdll.dll. I would like to know; Do you have any third party security software installed on your computer? After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode. Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

Did that work for you?

Hi, How and when are you getting these errors? Any other information you can give? Look in the Event Viewer to see if anything is reported. http://www.computerperformance.co.uk/vista/vista_event_viewer.htm Do these to clear corruption and repair/replace damaged/missing system files. Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN sfc /scannow How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista cbs.log http://support.microsoft.com/kb/928228 Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart. How to Run Check Disk at Startup in Vista http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html -------------------------------------------------------------------------- Sony has good advice on how to correct this error which will help on all syst

I have moved your question to the Windows 7 - Repair and Recovery forum topic. What is the ntdll.dll file? - http://www.computerhope.com/issues/ch000960.htm Please provide more details about your problem. "Crashing" and "Do not work" don't tell us very much. How to ask a question in forums: http://support.microsoft.com/kb/555375 -steve

the 2Ksupport helper has got back to me and by there advice I have updated my Visual C++ Redistributable package and my microsoft.net framework. I Have also updated my adobe flash player. As of this moment I am no longer getting the ntdll.dll error message but Civ 5 is still breaking in the same manner.

Hi follow the links http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-explorerexe-crashes-ntdlldll/cf71067a-4154-e011-8dfc-68b599b31bf5 http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-ultimate-explorerexe-continually-crashes/e1f47dcf-1fc5-4c45-b339-341176068c30 http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-64bit-ultimate-explorerexe-freeze/b46503e8-8875-4e68-b3c4-793a874d11ad

This is an English language forum. Please ask your question here: http://answers.microsoft.com/es-es/Search/Search?SearchTerm=C%C3%B3mo+rersuelvo+este+mensaje%3F%3A+APPCRASH++OUTLOOK.EXE+ntdll.dll&CurrentScope.ForumName=Office&CurrentScope.Filter=office_2010-outlook&askingquestion=true

Before you consider replacing Windows 7 with Windows XP. Have you tried familiarizing yourself with the OS first? http://techingiteasy.wordpress.com/2009/08/19/for-the-former-windows-xp-user-welcome-to-windows-7/ If you want to run Windows XP, you might want to consider dual booting Windows 7 and Windows XP. You should first find out if your computer is compatible with Windows XP. A lot more modern computers are phasing out support for Windows XP. How to dual boot Windows 7 and Windows XP http://notebooks.com/2011/02/01/how-to-dual-boot-windows-7-and-windows-xp-part-1/ Another option is to run your Windows XP license in a virtual machine on top of Windows 7. I http://www.oracle.com/us/technologies/virtualization/oraclevm/061976.html It is important you have a reinstallation or repair disc in case you need to reinstall or repair your WIndows 7 installation. The following article will show you how to create a repair disc: http://notebooks.com/2011/02/09/how-to-create-a-system-repair-disc

Please only post information for one computer as information from two will confuse anyone trying to help. Please post a copy of the dump file to your Sky Drive as a Shared File and post a link here. Select Win+E and look in the root of the C drive for a dmp file having the date and time when the crash occurred. You may need to show hidden files. Type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Hope this helps, Gerry Cornell

Andre, I was hoping that would fix it, but alas it didn't.  I removed WinZip and rebooted.  I then went into Windows Explorer and right-clicked a file and got the same error.  I have a new dump file if you'd be kind enough to check it out.  What do you use to look at these files anyway? http://cid-6345b14d260c6044.office.live.com/embedicon.aspx/Public/explorer.exe.4144.dmp Thanks for taking the time on this for me, I appreciate it.

I went through and disabled each non-MSFT extension yesterday with ShellExView (one by one) just before I posted to this thread with no luck.  I'm thinking I may just re-install and add programs one-by-one until I find the culprit.  Thanks for your help.

Andre, I started having this issue a few days ago.  I'm running Win7 Pro 32-bit. I've since uninstalled the two applications that were installed just before the crash started occurring however that hasn't helped any. This only occurs when I right-click anything while in windows explorer.  I went through this entire post: http://www.neowin.net/forum/topic/844700-explorerexe-constantly-crashes/page__st__135 And it seems that, at least in the case of sullysnet, it was FF and private browsing.  I don't use private browsing but figured I'd uninstall FF anyway to see what happened. I was using FF ver 3.6.9. That didn't fix the issue so it doesn't seem to be FF, at least in my case. I created a dump and have posted it here: http://cid-6345b14d260c6044.skydrive.live.com/redir.aspx?resid=6345B14D260C6044!104&Bpub=SDX.Docs&Bsrc=GetSharingLink Any chance you could take a look?

Hmm, the dump is not useful (for me). You have a Nullpointer access while Reading a Resourceentry: KERNELBASE!LoadStringByReference+0x346 shlwapi!SHLoadIndirectString+0x78 shell32!CFileSysItemString::_LoadResource+0x48 shell32!CFileSysItemString::UIName+0x37 shell32!CFSFolder::_CompareNames+0x14f shell32!CFSFolder::CompareIDs+0x75 Run ShellExView and disable the NON MSFT shell-extensions until you find the one which causes the issue. "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi mcutting, Welcome to Microsoft Answers! The causes of ntdll.dll error messages can vary greatly. However, most ntdll.dll errors result from a corrupt or damaged version of the ntdll.dll file itself, corrupt hardware drivers, or issues between Windows and other programs. NOTE: THIRD PARTY SOFTWARE DISCLAIMER Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk. Method 1 : Perform a clean boot Note: If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable. 1. Log on to the c

Hi, please download this reg file from my SkyDrive: http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg and make a double click on the file to import it. When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take at the dump, maybe I can see the cause. André [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

I'm the user from neowin, too. But I'm no longer active there. This crash looks like it's caused by your older WinZip Version. Your version is from 2008. Can you please, remove WinZip. Do you still get crashes? "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Andre, OK, I had to split the log file into six pieces (I used WhitSoft File Splitter 4.5a).  They are named "explorer.exe.4804.dmp.001 - 006" and are located here: http://cid-6345b14d260c6044.skydrive.live.com/redir.aspx?resid=6345B14D260C6044!104&Bpub=SDX.Docs&Bsrc=GetSharingLink Thanks again!

Hello Divya, I get the same type of error. I am testing an application  which is developed in dotnet. When I open the application, it crashes and gives the following error. Exception code: 0xc0000374 Fault offset: 0x000c283b Faulting process id: 0x12ac Faulting application start time: 0x01cb31fcb522597c Faulting application path: C:\Program Files\xxxxx\xxxxx\xxxxx Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 099735b5-9df0-11df-beda-0014859c7ea0 Later I found that the Office 2007 has caused some issues, when i saw that the updates had run previous night and application stopped working. I uninstalled Office2007 and now the application is working fine. If i reinstall Office 2007 i again see the same error.  However i dont have issues with office 2003. Can you please explain me what is happennig? Please find the cause and give  a solution to solve this.

Hi, start regedit.exe and go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Explorer.exe and create a new DWORD (32Bit) with the Name DumpType and give it the value of 2 . When Explorer crashes again, a larger dump file will be created. Upload this larger dump file please. André "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi Yar Thank you for your reply Actually, i used many Add-ons, so very difficult to known what correctly add-ons make internet explorer crash Do you known how to find add-ons make internet explorer crash? Thank you and regards Minh

For you to be able to identify which add-on is causing the crashing issue on your Internet Explorer, you will need to remove them one-by-one and see which add-on you removed made the Internet Explorer work again. Let us know if you have further queries, Minh.

Hi Nguyen, There are several factors that may cause Internet Explorer to crash. It may have something to do with its add-ons , changes made to the settings, or resent update that has been installed. For us to sort out this problem, we would like to know if you made any changes or installed any updates recently. If you have, what were those changes or updates? In the meantime, remove the add-ons that you no longer use from your Internet Explorer. Follow the steps in Turning off and removing add-ons provided in Manage add-ons in Internet Explorer 11 . Let us know if the issue still exists so we can further assist you. Regards.

Hello Dave, Thank you for posting in Microsoft Community Forum. As per the description I understand that your Windows Media Player crashes with an error exception code: 0x000e5be4 on your Windows 8.1 computer. This issue might be occurring due to inconsistency in the System files or installed programs. I apologize for the inconvenience caused to you. I will certainly help you with this issue. Please provide few more details so that we can understand the issue better: 3. After registering DLL files restart the computer and check if the issue is resolved. Hope the information helps. Let us know if you need further assistance with Windows related issues, we’ll be glad to assist you.

Hello Dave, I am glad to know that you were able to fix the issue. Your efforts to resolve this problem is very much appreciated. Please feel free to reply, in case you face any other issues with Windows in future.

Hi Shivam, Thanks for your reply. Method 1 did not find any issues, but method 2 worked. I did a clean install of Windows 8.1 recently. Strange how certain dll file registrations can get messed up. Cheers, Dave

Hi Mauro, Thank you for posting your issue on Microsoft Community Forums. Did you make any changes to the computer prior to the issue? Ntdll.dll errors can sometimes mean that a piece of hardware in your computer is malfunctioning. How To Fix Ntdll.dll Errors: 1. Restart your computer. The ntdll.dll error you're receiving could be due to a one-time, temporary issue and a simple reboot may resolve the problem completely. 2. Reinstall the program if the ntdll.dll error only displays when you use a specific program. 3. If the software program has any updates or service packs available, install them too. The software's programmers may have identified an issue with the program that caused the ntdll.dll error and then issued a patch for it. Note: Third party software programs that have been installed on your computer are almost always the cause of ntdll.dll errors. Also, check if the issue persists in clean boot. Refer: How to perform a clean boot to troubleshoot a problem in Windows Vista,

we tried as suggested: Step 1: restarting computer THE PROBLEM PERSIST Step 2: disinstalling and reinstalling Crystal Reports 11 SP4 THE PROBLEM PERSIST Step 3: Checking for updates ANY UPDATES AVAILABLE Step 4: performing a clean boot THE PROBLEM PERSIST YOUR QUESTION: Did you make any changes to the computer prior to the issue? ANSWER: We have installed ACE (Advantage Client Engine v 10.0) which is used from a application to run the report from the application. May be some conflict between Crystal Reports 11 SP4 and Advantage Client Engine v 10.0 on the same computer ?

I tried installing and uninstalling..!! This is the only application causing problems.

Thanks for your quick response. Have you tried running the system file checker and performing a clean boot? We truly recommend it. On the other hand, you can try other options below if it did not work: Method 1: Update Windows Click as answer .

Hello, May we know the following with regards to your concern: Have you tried to uninstall and reinstall the application? Is that the only application that crashes in Windows 7? For the meantime you can do the following that can  help resolve your concern: Method1: Run System File Checker (sfc) scan Check the link to check for system file corruption. Method 2: Perform a clean boot Check this link to eliminate software concerns. Let us know how it goes. Regards, If you fond this helpful, feel free to mark as answer .

FWIW, Outlook 2020 is not supported on windows 7 and vista. Can you start outlook in safe mode? Diane Poremsky [MVP - Outlook] Outlook Tips http://www.outlook-tips.net/ Outlook & Exchange Solutions Center http://www.slipstick.com Subscribe to Exchange Messaging Outlook weekly newsletter or Outlook Daily Tips

I don't think this has anything to do with Outlook. I have the exact same error but with Firefox that keeps closing itself all the time: Faulting application name: firefox.exe, version: 29.0.0.5224, time stamp: 0x5356318a Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc00000fd Fault offset: 0x0002fc5f Faulting process id: 0x1324 Faulting application start time: 0x01cf662e10bf4cad Faulting application path: c:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: d354ef2c-d229-11e3-b7b8-74d435183a92 Is it possible to replace that ntdll.dll with an original one?

Adding to Diane’s suggestion, the error related to ntdll.dll may occur due to the following reasons: · Corrupt Windows user profile · Non-Microsoft application / service conflicting with Outlook Enable Clean-boot using the steps given here and then open Outlook to verify the status. Note: once the troubleshooting is done, enable Normal Start-up.

plz check whether any ADOBE programs are installed....if S unistall the ADOBE PRODUCT using Revo Uinstaller By selecting advanced mode to delete teh registry entries& other files by ADOBE programs... Use Check whether any ADDON is installed with OUTLOOK recently down load the softwae & scan for any DLL error :- http://dll-scan.software.informer.com/

This is the first google result for outlook.exe ntdll event id 1000 for the recent problem caused by this patch https://support.microsoft.com/en-us/kb/3114941 Workaround here https://support.microsoft.com/en-us/kb/3158521

I have had the same issue occurring on several staff laptops. In my environment I have not updated the drivers for any of the printers yet to a Windows 7 compatible version. I deleted all printers (network ones still on XP drivers), and set the default printer to PDF creator, so far over the last few days Word has not crashed yet, and have had no more problems with it.

With all due respect, the possible causes represented here aren't hitting the mark. I got a Dell E1705 laptop in November 2006, wiped the drive, and I installed Vista Ultimate 32-bit and Office 2007 from my MSDN sub. I got the same problem stated above, Outlook crashing when you close it. It auto-restarts, you close again and you're fine. Same error shows up in the events logs every time. BUT, it gets better: last year I build an i7-920 rig with 12GB ram, etc, install Windows 7 Ultimate 64-bit. Runs great as a video editing machine. Then I win a copy of Office 2010 Pro at an MSDN event (I'm a certified developer), install it on the i7 rig, guess what Outlook does... same thing. THEN, two months ago, I build an i3 rig for my wife, Win 7 Pro 64-bit, 4GB ram, simple box for email and web. I install Office 2010 Pro, and take a stab at what Outlook does... yep, same error. We don't run AV software, so it isn't that. I do run AV separately (McAfee's FreeScan in a web browser to ensure we're clean). As far as the Office installation, I do go into Options and set a few things such as form color and icons along the top, nothing fancy. But what it tells me is that I must be setting something that's causing this bug to surface. I have three machines that all do it. I'm a 10-year Microsoft certified professional in Visual Studio, SQL Server and Windows Administration, so I know how to install software. Microsoft needs to find this bug, there are PLENTY of documented cases all over the web, and I get pretty tired of "you shouldn't have upgraded Windows, you should have done a clean install" or "your AV software is causing it" or "your Office version isn't supported"... my three examples blow those pat answers into the water because I'm not nder ANY of those scenarios. Outlook has a bug and it needs to be fixed, and my gut feel is that it has to do with Outlook using Word as it's editing engine, because Word will do the same thing at times. All of the other Office apps never do this, at least in my world. Maybe it IS a conflict with some other installation, but the only things that all 3 machines have in common that aren't Microsoft products are iTunes, Adobe's stuff (Reader and Flash), O&O Defrag, and UniBlue RegistryBooster. However, I never run the Defrag or RegistryBooster services, I only fire up the apps once a month when we need them. So if anyone can make sense of all that, great, go for it and let us know. I'm getting beyond irritated with Outlook crashing, and if it's me causing it, I'd like to know. But there are thousands of others with the same issue, so I hope this goes somewhere. I've pasted my Event Log entry for comparison's sake: Log Name:      Application Source:        Application Error Date:          11/29/2010 7:40:02 PM Event ID:      1000

Will be watching this thread for a solution, as I, too, am experiencing this issue with one my users' machines.  Similar history, configuration, fresh installation, etc.  Simply no rhyme or reason.  thanks Paulie, for the thorough legwork and throwing this back out there for further consideration.

BTW, I'm going to try the clean boot that Guruprasad mentions. I'll post back with results. We need to figure this out!

This has been a nightmare problem with Windows 10 ever since they created this toy operating system.  NTDLL fails time and time and time again.  You run SFC, DISM, reinstall the operating system, reinstall FSX, light up a couple of candles and say a prayer, you leave the computer tuned to the Oral Roberts program hoping it will heal itself.  And all the while it has ZERO to do with Outlook.  As a matter of fact, I don't even have Outlook installed on my computer.  What I need is the dog gone file to replace the corrupt one.  WHERE IS IT??????

bjsettles Thank you for visiting the Microsoft Answers community forum. Your issue would be better served by posting to the Microsoft Office community forum where the focus is entirely on Office products. http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx Thank you, Gloria Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

Dear All, I too am experiencing repeated crashes of Windows 7 explorer. Looking at the event viewer, it points to ntdll.dll and verifier.dll as being the culprits. I have tried a number of fixes that I have found in this community and I think that I have had success with the ntdll.dll but not the verifier.dll crashes. the dump files for the recent three most crashes can be found here: https://drive.google.com/folderview?id=0Bw_z3E0TyhB0SEtzejJVUkRrTWM&usp=sharing Can someone have a look at these for me so I can hopefully solve this issue. Thanks in advance for any assistance

You're welcome.

Hi, Many thanks for your analysis. Could you help me in activating the application verifier. i have not used it :) . Thanks, Jai

Hi, Many thanks for your support. I un-installed the bluetooth software & there has been no explorer crashes after that (almost for 5 days now). :) Regards, Jai

Hi CloggNZ, I took a look at a couple of the dump files and there was a reference to the contextmenu32.dll: STACK_TEXT: 00000000 00000000 contextmenu32.dll !Unknown+0x0 I do not see a contextmenu32.dll as a loaded module but there is the following: 0c460000 0c484000   RB_ContextMenu   (deferred) Image path: C:\Program Files\Roxio\Roxio Burn \RB_ContextMenu.dll Image name: RB_ContextMenu.dll Timestamp:        Wed Jan 12 14:42:25 2011 (4D2E0421) CheckSum:         00026439 ImageSize:        00024000 File version:     1.0.0.1 Product version:  1.0.0.1 Can you go to the C:\Program Files\Roxio\Roxio Burn folder and right-click the RB_ContextMenu.dll and rename it to RB_ContextMenu.old and see if the errors resolve. If the problem persists try, at least temporarily, uninstalling Google Drive as the contextmenu32.dll may be a component of that software.

Hi, I tried the above methods but its not helping. explorer is crashing frequently with verifier.dll problem. Its even more annoying that, i/p interfaces do not respond when trying to select "restart explorer". I got the following info by analyzing the crash dump. So pls help Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\LocalDumps\explorer.exe.3256.dmp] thanks, Jai

Actually, I would suggest to disable the Application Verifier if it has already been enabled as having it enabled may cause issues. The "Application Verifier" is not included in the Windows 7 installation and has to be installed manually. Can you check if it exists in your installation: Start > type Application Verifier in the "Search programs and files box" Is there anything listed in the results (would be under "Programs")?

According to the following from the crash dump file you provided there are two potential problematic .dlls: ******************************************************************************* *                                                                             * *                        Exception Analysis                                   * *                                                                             * So try updating or, if necessary, uninstall the associated programs (WIDCOMM\Bluetooth Software and Internet Download Manager). Also, have you enabled the "Application Verifier"?

Hi, You can try the following methods and check the status. Method 1: Check if you encounter the issue in ‘Safe mode’; if safe mode works fine then set the computer to ‘Clean boot’ state. Step 1: How to start computer in ‘Safe mode’ refer the following link http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode Step 2: Follow the steps in the link below to set the computer to ‘Clean boot’ state to check software conflicts. http://support.microsoft.com/kb/929135 Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow step 7 in the above article. Method 2: Run the performance troubleshooter. http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter Method 3: Run a System File Checker scan. http://support.microsoft.com/kb/929833

Hi auggy, Thank you for your prompt reply. I have renamed the dll as you suggested and will continue to monitor over the next couple of days. Once again thanks for your help.

In order to further assist you with this concern, we highly recommend that you post your query on the TechNet Microsoft Forums and Microsoft Developer Network . They are more knowledgeable to this kind of discussions. Feel free to post again if you have other concerns. Regards.

Hi, This issue could be due to system file corruption For proper isolation, kindly verify the queries below: Any recent changes made on the computer prior to the issue? What troubleshooting steps have you done to fix the issue? We're looking forward to your response.

Hi, Any recent changes made on the computer prior to the issue? We have installed CATIA V5 R25 SP4 What troubleshooting steps have you done to fix the issue? We have copied ntdll.dll file from another machine, installed latest Graphics drivers(removing current drivers), cleared temp files, increased virtual memory, recreated user profile, user CATSettings related to CATIA. Our windows updates are off. Looking forward for your response, thanks.

Not yet resolved, searching for possible solutions. Trying some trial and error methods.

Running the command: sfc /scannow Appears to have resolved the ntdll.dll faulting. I have a ton of other messages to go through, but the system appears to be working a lot better. I hope this helps someone. -  Rick

Hi, Look in the Event Viewer to see if anything is reported. http://www.computerperformance.co.uk/vista/vista_event_viewer.htm MyEventViewer - Free - a simple alternative to the standard event viewer of Windows. TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file. Hope this helps. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

DPP will do this if ANYTHING other than the photos generated by the camera are in the folder, or if one of the images themselves are corrupt. I would create a new folder and carefully select just image files and drop them into the new folder then try that. If you still get the error after this, then try it again, one file at a time -restarting DPP each time until you figure out which image is causing it. I would also reformat the memory card - using the camera - and then finally, if all the above still creates issues, then try a new memory card.

Unfortunately I have tried all of this Rob except for reinstalling Windows, which I am dreading, although I think it may be the solution...  :(

DPP will do this if ANYTHING other than the photos generated by the camera are in the folder, or if one of the images themselves are corrupt. I would create a new folder and carefully select just image files and drop them into the new folder then try that. If you still get the error after this, then try it again, one file at a time -restarting DPP each time until you figure out which image is causing it. I would also reformat the memory card - using the camera - and then finally, if all the above still creates issues, then try a new memory card. Thanks .. I formatted my card, and now I do not have DPP crashes.. (on windows 7).. So far, I have only tested with fresh folders that do not contain any stuff other than new .CR2 photos. Also, I used the EOS utility for downloading photos (from camera to PC).

mine did the same thing. the program opens up with my desktop files, and I had some Nikon format images on there, I moved them into another folder so the DPP didnt see them right away, and it worked fine. trust me, it works!  take all of the image files on your desktop and put them in a folder. sounds weird but it works.

Hi, The DPPViewer.exe is a Canon utility so check with their support for possible updates and/or known issues. Does the error occur when not using the Canon program? If not then it is actually being caused by the Canon program or its associated drivers. The ntdll.dll is actually being driven to fault and it not actually the cause of the error. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Hi, The ntdll.dll file is a file created by Microsoft that has a description of "NT Layer DLL" and is the file that contains NT kernel functions. Method 1 You may run the System File Checker. How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Method 2 If the issue still persists you can perform system restore. System Restore http://windows.microsoft.com/en-US/windows7/products/features/system-restore

I DID IT!!! I had the same problem and I tried everything listed above, nothing worked. Then, thanks to the possibility of using the TotalCommander from the Recovery Console, I searched for all the "kernel32.dll" and the "ntdll.dll" files in the "windows" directory, where I discovered that the ones in the "windows\system32" directory weren't the last versions ones. So I copied the last version ones from "windows\winsxs" to "windows\system32" and it solved my problem!!! If it can can be helpful, I'm happy to share. Juraj

Hi KC Chiefs Fan, Your Windows Vista question is more complex than what is typically answered in the Microsoft Answers forums. It is better suited for the IT Pro audience on TechNet. Please post your question in the TechNet Windows Server forum. http://social.technet.microsoft.com/Forums/en/category/windowsserver/ Hope this helps.

Just upgraded to Windows 7 64bit and after 10 days of clean running most serious applications I focused on my Music.  Windows Media Player worked for 2 sessions but STOPPED as soon as I went to list/search music libraries on hard drive and on a USB stick. Media Player is the version included in the Windows 7 install disk just purchased. Exception Code 4cd44eff  was displayed Media Player will not PLAY from stored MP3 albums or individual files. On-line steaming application "Nexus Radio" played once then similarly locked up. Real Player works on and off and occasionally STOPS and displays the same Exception Code. Microsoft .... I think you have a big problem on this one.

Hi, The Faulting Module ntdll.dll error can take place if the program`s files have gone corrupt. · What happens when you try to install the new version? Check to see if the following helps. Method 1: Place the computer in a clean boot state to check for the issue. To do so, follow these steps. a. Click Start, type “msconfig.exe” (without quotes) in the Start Search box, and then press Enter to start the System Configuration Utility. b. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. c. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. Click OK, and then click Restart. Check to see if the issue occurs. Note: Make sure you put the computer back to Normal Startup once you are done. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 Method 2: Uninstall the existing version and install the latest one . Remove all the components related to Re

Hello Sheila, Thank you for updating us with the status of the issue. Please feel free to reply, in case you face any other issues with Windows in future. We'll be glad to assist you. Thank you.

THANK YOU! I looked into the issues you said-and Microsoft Support helped me install OUTLOOK 2013 , OFFICE 365 ,PLUS my Kaspersky antivirus/password 3.0 was not working for a while and I did not now since it showed enabled etc. so I bought a new brand suggested by support. The error codes were coming up when I sent emails only.I did not know that Yahoo was not good enough to "stand alone" on my laptop as my only email program! Thank you for replying-I'm a grandma and a first grade teacher! Luckily ,I CAN follow directions ,instructions ,and ask for help. . Also ,just to mention ,I am not sure if I deleted files but its kind of easier now for me to make sure I know what I am deleting and I never saw anything in recycle bin for a long, long time but my "favorites" websites- when I'm not using them much-I delete them and they always go to recycle bin. The large red X and its sound upon an error get my attention!! I am so glad I tried this forum to find answers.Thank you again. Sheila G.

Hello, Thank you for posting your query on Microsoft Community. We are glad to assist you. To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions: Are you using any email client (like Microsoft Outlook, Windows Live Mail, etc.) to send emails? Is the issue specific to sending emails? Do you remember making any changes or deleting any files? Your question does not contain all the required information needed for us to help you. I would suggest you to provide more details regarding the issue you’re facing. Please see the article provided below, which will guide you on how to ask questions. Suggestions for asking a question on help forums http://support.microsoft.com/kb/555375 Please reply back to this response we will be glad to help you further. Thank you.

I have been having similar problems. Started last week after Windows Update. It affects Internet Explorer, Explorer.exe and picture viewer apps. P3: 5180f08e P4: StackHash_f6d2 P5: 6.1.7601.18247 P6: 521ea8e7 P7: c0000374 P8: 000ce753 I've looked everywhere for a fix... found none so far.

You need to read and follow the instructions in this Wiki, post the required information and hopefully someone will respond. http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

Hi Ian, Follow the methods listed below: Method 1: Perform a System File Checker (SFC) scan on your computer to fix the issue. SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions. See How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 for instructions. Method 2: It could indicate corruption with your user profile. Step 1: To verify the same, create a new new user account and check if the issue recurs in the newly created account. Step 2: If the issue does not persist in the new user account, it could indicate that your old user account is corrupted. See Fix a corrupted user profile for instructions on repairing the corrupt user profile. Gokul - Microsoft Support [If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking

Hi, Unknown Hard Error Ntdll.dll Error Resolution http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm Check there and you can use Safe Mode - repeatedly tap F8 as you boot - Last Known Good Configuration and maybe even System Restore back to a point before this happened. If no luck follow the guidelines in Hope this helps. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Bug Check 0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH - This indicates that a driver or a system DLL has been corrupted. The important Windows file ntdll.dll is broken. Start from the Windows DVD, go into the Repairoptions, open the command prompt and run sfc [1]: sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=c:\windows Does it help? André [1] http://support.microsoft.com/kb/929833 "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hello Vidhya, Thank you for writing to us, we are glad to assist you on Microsoft Community. The information provided in the post is not sufficient to troubleshoot the issue, please answer the questions asked below, so that we can assist you further. Which .exe file are you trying to run? Is the issue confined to an .exe file? For now, I would request you to re-register the two dll files in command prompt (Admin) and check if that helps in resolving the issue. This issue could be caused if the dll files are corrupt, re-registering the files will help in fixing corrupt dll files. To open command prompt as Administrator, please check the link provided below. Start a Command Prompt as an Administrator Once you open command prompt as administrator, please follow these steps to reregister the files: a. In the command prompt type " kernel32.dll /regserver ", without quotes and then press ENTER. b. For ntdll.dll type " ntdll.dll/ regserver", without quotes and then press ENTER. Hope the infor

i tried all of these options with no success. The only time Windows Explorer works is while in SAFE MODE with networking. Cannot process any driver updates either, as Windows Explorer fails to start. HELP!

Hi, Were there any changes made on the computer prior to the issue? Method 1 : Step 1 http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly Let us know if it helps.

tried method 1 and message said no problems!

tried the method 2 and am getting a message saying something as  the dll entry point was not found

Hi, Which program are you trying to use to access MSN and Hotmail? I would also suggest you to restart the computer in clean boot mode and check if the issue persists. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Also, see the section on how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.

Hi, Which web browser are you using on the computer? Method 1 : Refer the link to use the system file checker tool (sfc) to troubleshoot missing or corrupted system files in Windows 7. How to contact MSN Customer Support http://support.microsoft.com/kb/940784

Hi, 1. Have you made any software or hardware changes to your computer prior to this issue? 2. When you will receive this error message? 3. Which other applications does the issue happen? 4. From when you are facing this issue? 5. If the issue occurs for pre-installed Microsoft applications as well like notepad, WordPad, etc. Follow the below methods: Method 1: Perform a clean boot and check for the issue. A clean boot helps to verify if any third party application services or startup item is causing this issue. You may refer the following KB article to put the computer in clean boot: http://support.microsoft.com/kb/929135 Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article. Check if there is information in event viewer that might help us in troubleshooting the issue: http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer Method 2: Uninstall and reinstall xchat.exe and check

Hi Hegi KP, The game Vietcong 2 is not listed in the Windows 7 Compatibility center; hence it may or may not run with Windows 7. Compatibility center information- http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=vietcong%202 1) Does this happen every time you try to install? 2) Have you already tried reinstalling the game? If you face the issue every time you try to install then probably the game is not meant for Windows 7. As a work around you may try playing the game in Compatibility mode. Access the link below for information on installing  a program in Compatibility Mode. http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows If the above steps does not work, you might need to contact the manufacturer of the game to see for any possible updates. Varun J: MICROSOFT SUPPORT Visit our Microsoft Answers Feedback Forum http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ and let us kno

Vietcong 2 si es compatible con Windows 7 intenta entrar al juego como administrador aunque al parecer tu pc no encuentra el archivo ntdll.dll asi que tendras que descargartelo e instalarlo dentro de la carpeta de System32 espero que te funcione!

"Fifa14-www.skidrowcrack.com.exe file might be corrupted " Skidrow is a PIRATE version of the game. It should be corrupt, as are those who use PIRATE versions of games.

Hi Rohit, · Are you using genuine Fifa 14 DVD disc? · Which media are you using to install the game? · Did you try uninstalling and reinstalling the game? The error related to ntdll.dll may occur due to the following reasons: a) Corrupt Windows user profile b) Non-Microsoft application / service conflicting with Windows system file. Follow these methods and check if it helps: Method 1: I would suggest you to run the System File Checker tool to troubleshoot missing or corrupted system files on Windows. Follow these steps: a) Press Windows key + X b) Click on Command Prompt (Admin) c) At the command prompt, type the following command, and then press ENTER: sfc /scannow Method 2: If issue persist, try installing the game on another PC and check if it works. Also try uninstalling and reinstalling the game. You may also face this issue if game is not activated. According to event viewer Faulty application name Fifa14-www.skidrowcrack.com.exe file might be corrupted. I would suggest you to c

I was not having enough money to buy both win 8 and fifa 14, so I chose win 8 and downloaded pirate fifa 14. And I got my game working by using instructions given by John Rubdy

Hello John , Am facing the same error as that which Kumar faced in your previous analysis, Could you please share with me the instructions that you used as before to rectify the issue Thanks Joseph

Try this video this helped me and now I am able to play the game https://www.youtube.com/watch?v=dVaZjshjqh8 This is really hepling!!!!!!!!

I tried Method 1 and got the following Window I'am not able to understand what it is saying.

Thanks it is now working.

Hi Rohit, Glad to know that the issue is sorted out and let us know if you need any assistance with Windows in future.

Hi Rohit, The SFC scan report states that, it found some corrupted System files and it will be fixed when you reboot the computer. I would suggest you to restart the computer in order to fix corrupted System files. Thanks and regards John

How about that. Even with a 'report abuse' category - Software Piracy , we now have 'support engineers', at least indirectly, condoning the use of PIRATE software ? And from actual MS employee's on the official MS forums, at that. .

reply here and will get back to u

Everything's running great now, it was the codec. Thanks for taking the time to help me out guy's, I really appreciate it! -Devin

According to the dump file the following appears to be causing the crash: Unable to load image C:\Program Files\Shark007\filters \DivXThumbnailProvider.dll , Win32 error 0n2 The DivXThumbnailProvider.dll appears to be a component of DivX Plus Media Foundation and, in your case, appears to be a part of the Win7codecs software. So you could try what is suggested in the following link: http://shark007.net/forum/Thread-Crashed-Windows-Explorer-in-Some-Folder-s?highlight=explorer Or uninstall the Win7codecs program.

if that does not work... lets disable all 3rd party services from msconfig and reply on my email.. *** Email address is removed for privacy ***

Hi DevinLoucks, I would suggest you to try the following steps: Method 1: Run the Performance Troubleshooter and then check Open the Performance troubleshooter http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter Method 2: If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Thanks and Regards: Ajay K Microsoft Answers Support Engineer ***************************************************************************

Dear Devin, I guess the files stored in your C:\ drive have got corrupted. Check your operating system files with the help of System File Checker utility. The steps are outlined below: 1. Insert Windows 7 installation disc. 2. Click Start , point to All Programs | Accessories . 3. Right click Command Prompt and select Run as Administrator option. 4. Type the following command and then press ENTER : SFC /SCANNOW 5. The process shall start now. Otherwise it is also possible that some of the shell extensions are not working properly. It generally happens due to various reasons depending on several other factors. This problem can be resolved by retrieving a list of all available shell extensions and then disabling those you consider making this problem. If you Google by typing "free shell extension viewer" then you will get plenty of freeware programs that let you do this task yourself. 1. Download and install a shell extension viewer program. 2. Run it. 3. Generate a list of all installed

Tried both methods + msconfig, no help...

I'm not sure, but you could possibly copy it from the windows disc or do a windows repair from the disc if it is corrupt.

Hi Nadeesha, I understand the inconvenience caused, I will be glad to assist you with this. Thank you for mentioning the steps you have tried to resolve the issue, we appreciate your effort. To better assist you, do let us know if the issue occurs in Microsoft Edge. I suggest you to try the methods below and check if it helps. Method 1: Uninstall and re-install Internet explorer Follow the steps below to uninstall and re-install Internet explorer and check if the issue persists. 1. Press Windows key + R. 2. Type appwiz.cpl and press enter to open programs and features. 3. Click "turn windows features on or off". 4. Uncheck "Internet Explorer" and restart the computer when prompted. 5. After restarting, follow the steps above, check Internet explorer and check again. Method 2: New user account In order to identify if this is a user account related issue, I suggest you to create a new user account and check if the issue persists. Follow the steps provided in the help article below: Creat

I've done a reset and also disabled all the add-ons, but still it keeps on crashing

For issues related to exchange you may post your questions on the link below: http://social.technet.microsoft.com/forums/en-US/category/exchangeserver/

Anyone?

Hello, Please uninstall the third-party software on your system and run SFC /SCANNOW command at administrative Command Prompt and see if that helps. Hope this helps, Good luck :)

I try sfc/scannow but it stops at 58 % and says: Windows Resource Protection could not perform the requested operation. What you mean by "third-party software" all programs that aren't from Microsoft? Now I am on administrator account and it works OK. I can't do anything with my main account (the only program I can use is Task Manager), so the only way to fix it is through administrator account. Thanks for help. :)

After all, reinstalling windows fixed that problem. I still don't know why it broke, probably it was the software "DAPlayer" - at least the problem occured the first time when I wanted to change the file associations back to VLC after uninstalling it.

Hi, one way is, use this cool tool for changing a file association: http://defaultprogramseditor.com/ or Change file associations 1. In the Search programs and files type folder options and click the "Folder Options" link that appears. 2. In the "Folder Options" dialog box , select "View" tab. 3. Uncheck "Hide extensions for known file types". 4. Click "OK" Now you would be able to see the file extension along with it's name which can be easily changed May be this is helpful..try

Well nice, you copied the answers from the other thread I posted - but it looks to me that you did not read my post, because I wrote that this thread does not fix the problem, it's just a workaround. When I tell you that my bike is broken and ask you what to do to fix it and you tell me to walk, then this does not fix the problem, because my bike is still broken, you understand? I can still change the file associations via regedit - there is no need for an extra tool. The second answer is not related to the topic as it tells me how to unhide the extensions after the filename, but I don't want to change the extension of a file (and I always uncheck that checkbox anyway). Again: I don't want a workaround, I want to fix that ntdll.dll crash.

Thanks for your suggestion, but it seems that there is no saved restore point prior to the time the error started appearing. According to the link you gave me above, whenever a new restore point is made, another one is deleted. Thanks for trying anyways. It seems that formatting is the only option.

Hello TuNiSiE, Thank you posting. I’ve researched you issue and have found what causes the error and ways to fix the problems. I’ve listed the steps that are related to your error. Ntdll.dll errors can be caused by a number of different things which result in many different error messages. Microsoft Answers Feedback Forum and let us know what you think.

Hello TuNiSiE, Just one more thought, before you do a clean install, if you have the Vista installation CD/DVD, I would suggest you perform Startup Repair or System Restore using the Vista installation CD. This way Windows will replace damaged or missing system files on your PC with good ones from the CD/DVD. Use the link below to get this done. How do I use Startup Repair? Please reply and let us know if your issue is resolved or if you will need further assistance David O Microsoft Answers Support Engineer Visit our and let us know what you think.

Hello TuNiSiE, Thank you for using Microsoft Windows Vista Forums. Since you advised this problem has recently occured I would suggest to perform a System Restore to a point in time prior to you having this problem.  Using the System Restore tool may not necessarily help you determine the issue. The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the issue. When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed. I have added a link below for performing a System Restore.  From this link it will also have you try to run 'The System File Checker tool'.  Please let us know status.  Thanks! Running the Microsoft Answers Feedback Forum and let us know what you think.

Thanks a lot for the solutions you noted but none of them seem to work for me. The thing is, a few days ago there was nothing wrong with my computer and I'm pretty sure I didn't mess with any settings or install anything malicious. It just happened suddenly without any reason. If you have any other solutions, please give them to me; I'm desperate.

thank you Zack for your research on NTDLL.DLL I will try what you have to say. Cindy Mayo Las Vegas

Thanks for replying David. I actually skipped over and formatted the computer without using the Startup Repair. As for doing a System Restore - I already tried to do one but there was no restore point prior to the error. The thing is, the error still occurs to the same programs as before! Even after formatting! This leads me to think that my hardware is actually causing the error. Thanks for your help and everyone else who gave me suggestions, but I think that I have no choice but to live with it.

I was able to solve one of my problems and decided to try the sfc again.  The results have changed. Now when I try it I get the following. Microsoft Windows [Version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Windows\system32>sfc /scannow Beginning system scan.  This process will take some time. There is a system repair pending which requires reboot to complete.  Restart Windows and run sfc again. C:\Windows\system32>sfc /scannow Beginning system scan.  This process will take some time. There is a system repair pending which requires reboot to complete.  Restart Windows and run sfc again. C:\Windows\system32>sfc /scannow I have restarted 5 times and continue to get the same result Something is wrong

Also, although the ntdll.dll is referenced in the crash it may be another module that is actually causing the crash. Can you get any more information on the Firefox crash  - see the info under "Get help fixing this crash"  in the following link: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help?redirectlocale=en-US&redirectslug=Firefox+crashes#w_get-help-fixing-this-crash If you have submitted information on the crashes to Mozilla you may be able to look at the information and see if another module is involved in the crashes. Type about:crashes in the Firefox address bar and press "Enter" then follow the steps to access the crash report.

I ran the automated reset.  No Change; sfc still fails. I ran the manual reset procedure. No Change sfc still fails with a pending system repair. When I ran the manual reset, several item in step 6 failed either due to a module not found or an entry point not found. See below. Microsoft Windows [Version 6.3.9600] I marked the failing modules with the appropriate message Same result firefox still fails when it closes and sfc still fails with the pending system repair

Question Answers - No, No, No Results of sfc: Would not run as shown below Microsoft Windows [Version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Windows\system32>sfc /scannow Beginning system scan.  This process will take some time. Windows Resource Protection could not perform the requested operation. C:\Windows\system32>cd c:\windows\syswow64 c:\Windows\SysWOW64>sfc /scannow Windows Resource Protection could not start the repair service. c:\Windows\SysWOW64> I have already disabled all firefox add-ons and extensions.  No Change. I have already deleted and reinstalled Firefox with no change

The ScanHealth command ended with an error.  Therefore, I didn't run the fix Command. See Below Microsoft Windows [Version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Windows\system32>DISM.exe /Online /Cleanup-image /Scanhealth Deployment Image Servicing and Management tool Version: 6.3.9600.16384 Image Version: 6.3.9600.16384 [==========================100.0%==========================] Error: 2 The system cannot find the file specified. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log C:\Windows\system32> C:\Windows\system32>

Hello DoBobO, Thank you for your reply. Windows DISM (Deployment Image Servicing and Management) is a great tool for fixing Windows corruptions. Let’s follow the steps in the article below to run DISM tool. Fix Windows corruptions errors by using the DISM or System Update Readiness tool. http://support.microsoft.com/kb/947821 Please let us know the results, we’ll be glad to assist you further on this.

Hello BoBoBO, Possibly you're not able to view the article content because the site is currently down due to maintenance. Please try to open the link after some time and you will be able to view the contents. In the meantime you may follow the steps below to run DISM tool on your computer. To run the DISM tool Swipe in from the right edge of the screen, and then tap Search . (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search .) Enter command prompt in the search box. In the list of results, swipe down on or right-click Command Prompt , and then tap or click Run as administrator . In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command: DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth To close the Administrator: Command prompt window, type Exit , and then press Enter. After successfully running DISM command check runn

Hello Dobbob, Thank you for visiting Microsoft Community. As per the issue description, I understand that Firefox crashes while closing with error APPCRASH, fault module name: ntdll.dll I would appreciate if you can provide us the following information to help us understand the issue better. Are you able to use Windows default browser Internet Explorer and other browsers without this error? Have you checked uninstalling and reinstalling Firefox? Does the issue persists? Were there any significant software or hardware changes made to the computer just before this issue? Ntdll.dll is a Dynamic Link Library (DLL)  Ntdll.dll is located in the c:\windows\system32 directory and is necessary for the proper functioning of the Windows operating system.This issue may appear due to user profile corruptions, system file corruptions or some third party programs conflict. Let’s try these methods below and check if that helps. Method 1: First, I would suggest you to run Microsoft System File Checker

Hello DoBobo, Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue. Resetting Windows Update Components repair many important system files. Resetting Windows update Components includes resetting the services required for Windows Updates and Winsock, resetting the proxy connection, if any, clearing the BITS queue and installing that latest Windows Update Agent. Run the automated troubleshooter in the link below to reset Windows update components to default, if the troubleshooter fails to solve the problem please follow the manual steps in the article below to reset Windows update components manually. How do I reset Windows update components? http://support.microsoft.com/kb/971058/en-us After successfully resetting Windows Update Components I would suggest you to run Microsoft System File Checker once again and check with the issue. Please reply with the results, we'll be glad to assist you.

Following  the link shown doesn't give me anything.  There is no article.

Hi, See this page to select your language : http://support.microsoft.com/common/international.aspx ==================================== Or sorry this is English area. At very bottom left of this Microsoft Community page click English and set to your language. Hope this helps. Rob Brown - Microsoft MVP

Hi, 1. Were there any recent changes to the system prior to the issue? 2. When exactly do you get this issue? 3. What is the exact error message? 4. Which software are you referring to? Please provide more information on the issue to assist you better. For more information, refer: http://social.msdn.microsoft.com/forums/en-US/ieextensiondevelopment/thread/5ab972c4-8924-4214-a314-e60080972b05/

Thank you for your quick response.  Windows Explorer.  I did try the SFC scan and even ShellExtView utility to no avail.  Hopefully the dumps can help.  Thanks.

Hi Wynter, 1. Are you referring to Internet Explorer or Windows Explorer ? 2. Were there any changes (hardware or software) made to the computer prior to the issue? The ntdll.dll file is a file created by Microsoft that has a description of " NT Layer DLL " and is the file that contains NT kernel functions.This file is located in the C:\windows\system32 System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash. Perform SFC(System File Checker)scan and see if it helps in getting the issue resolved. Use the System File Checker tool to repair missing or corrupted system files Please reply if you have any questions.

Ok, 1. I performed DISM, got info that process completed. Nothing changed with my problem. 2. I also tried to do startup repair, but it failed with the info from log file, that version of my system is not compatible with system repair tool. :(

Please read this wiki to find out how to find and upload your event viewer logs

Far too many errors to know what is what (Given that these are not in English I have no idea what is important) 1-The Adapter odbiornika Net.Tcp service depends on the Usługa udostępniania portów Net.Tcp service which failed to start because of the following error: 2-The Dostęp do danych użytkownika_Session1 service terminated unexpectedly. 3-The Magazyn danych użytkownika_Session1 service terminated unexpectedly 4-The Dane kontaktowe_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Uruchom usługę ponownie. Many more.

This problem has been plagging Win 7-8-10 users for way too long and it's time that Microsoft aknowledges there is a problem... I scanned the internet in all directions and found reports about crashing Windows explorer way back to 2011 or earlier.. though maybe not that much often. I had a perfectly working Win7 SP1 Enterprise on a corporate domain for the past 5 years, until I got a new laptop (upgraded from HP 8540w to 8560w).... soon after I started to work on the newly imaged laptop, I got plenty of system updates pushed to my computer and one day all of a sudden my Windows explorer started crashing for no apparent reason every time I was trying to lookup the properties of .EXE files... even a desktop shortcut that points to an EXE makes the explorer.exe process crash... the event log contains more or less always the same message : Faulting application name: Explorer.EXE, version: 6.1.7601.19135, time stamp: 0x56a1bbe2 Faulting module name: ntdll.dll, version: 6.1.7601.19160, time

Hi Thank you for posting in Microsoft Community, I understand your concern and we will try to assist you in the best way we can. The causes of ntdll.dll error messages can vary greatly. However, most ntdll.dll errors result from a corrupt or damaged version of the ntdll.dll file itself, corrupt hardware drivers, or issues between Windows and other programs. I would suggest that you perform the methods mentioned below and check if the issue persist: Method 1: DISM may help you to fix some Windows corruption errors. Click on the link provided below to know how to run DISM. Note: Article for 8.1 also applicable for Windows 10 https://support.microsoft.com/en-us/kb/947821 Method 2: Startup Repair Go to the “Lock Screen” and press shift and click on the power icon located on the bottom right corner of the screen. You will have to restart your computer, you will be prompted to click on “Restart Anyway”. Then you select “Troubleshoot” and click on “Advance Option” and locate and select “Start

So what should I do? How should I do this correctly? I can try to translate this for you, but as you said there are many more...:/ 1-The Adapter of receiver Net.Tcp service depends on the port forwarding service Net.Tcp service which failed to start because of the following error: 2-The user's data access _Session1 service terminated unexpectedly. 3-The user's data storage _Session1 service terminated unexpectedly 4-The contact data _Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Uruchom usługę ponownie. I need some solution... Maybe I should restore system to the initial state? (not formatting it, just restore - I saw that option when I did startup repair)...

Ok, here is the log: https://drive.google.com/file/d/0BysXpCZ04Z4oZjZjcXdxZkxGSHM/view?usp=sharing

This question is outside the scope of this site and needs to be asked either on Technet or MSDN http://social.technet.microsoft.com/Forums/en-us/home http://social.msdn.microsoft.com/Forums/en-US/home

There is a scan result.

Hi, With regard to query, SystemSettingsBroker.exe is an important part of Windows and rarely causes problems. Some malware camouflages itself as to close the Command Prompt. Let us know the result.

Have you tried running a security scan? If you are using Windows 10, you can use Windows Defender to run a security check. Click on this link to know how to schedule a scan in Windows Defender.

I am also getting same error  i use SFC/scannow  but it also nt working help me out .

PSHersh, Thanks for posting to the Microsoft Answers Forum.  The first thing I would suggest you do is run the System File Checker.  The link below will give information about that tool.  You will want to run the "SFC /scannow" option.  You will need your XP CD for this tool in case it needs to correct any files. http://support.microsoft.com/kb/310747 Let us know the results.

Event Type:    Error Event Source:    Application Error Event Category:    (100) Event ID:    1000 Date:        10/18/2009 Time:        5:30:28 PM User:        N/A Computer:    CROSSROADS Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74   Applicat 0008: 69 6f 6e 20 46 61 69 6c   ion Fail 0010: 75 72 65 20 20 64 72 77   ure  drw 0018: 74 73 6e 33 32 2e 65 78   tsn32.ex 0020: 65 20 35 2e 31 2e 32 36   e 5.1.26 0028: 30 30 2e 30 20 69 6e 20   00.0 in 0030: 64 62 67 68 65 6c 70 2e   dbghelp. 0038: 64 6c 6c 20 35 2e 31 2e   dll 5.1. 0040: 32 36 30 30 2e 35 35 31   2600.551 0048: 32 20 61 74 20 6f 66 66   2 at off 0050: 73 65 74 20 30 30 30 31   set 0001 0058: 32 39 35 64               295d Dr. Watson error appears after error message that explorer.exe must close, fa