WMVSENCD.DLL download

No, I have not yet to install the chipset drivers. I actually have no idea which ones I need or where to find them. However, I did try using the link you provide to do so and is there any chance there is a 64-bit version of that? I get an error stating that the installer is a 32-bit version and I am running a 64-bit system.

No, I have not yet to install the chipset drivers. I actually have no idea which ones I need or where to find them. Go to the motherboard manufacturer website to download the chipset drivers. Install them and it should solve the issue. If the issue persists, reply here.

Hi Thanks for contacting Microsoft Community. Did you install the chipset drivers? If yes, but the issue persists, you can try the following link: ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37730.exe Reply if the issue is not solved.

Additional Information RElated to my PC is given Below(dxdiag File) ------------------ System Information ------------------ Time of this report: 8/25/2016, 11:40:42 . This driver will update your Intel Express Chipset to the latest driver version. If you encounter issues with it, we suggest to contact your manufacturer. Thanks!

Thanks Andrew, but the reality is- Workiing on Xamarin Android Player(android Emulators App) and trying to Start any Emulator Getting Following error- "Failed to initialize OpenGL render Process. This may occur if your drivers do not support OpenGL 2.0" To resolve this I goan through other develoer community sites-> suggested me to update graphics drivers which support OpenGL 2.0. Trying to do so, I am not able to find out drivers so far now. Please help me get out of this error. (PC Configuration) Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude E5400 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A18 Processor: Intel(R) Core(TM)2 Duo CPU   P8600  @ 2.40GHz (2 CPUs), ~2.4GHzAnybody Hi, If you can't find the driver of your GPU from the manufacturer's website, we suggest that you contact your manufacturer for drivers. Thanks!

Simply go to intel.com/support/drivers-software,either use the intel-update utility,or browse manual, locate the download menu,select chipset software,download the graphics accelerator software for the pc.Also install the infinst.auto  chipset software v1.1.43.0 These installations get the pc & OS configured.Youre next install,would be Direct X 2010 redistributable from microsoft.Simply download it,open to a new folder that you created,open folder,scroll to the .exe file,it'll run auto. Plus,update C++

Thanks Andrew, but the reality is- Workiing on Xamarin Android Player(android Emulators App) and trying to Start any Emulator Getting Following error- "Failed to initialize OpenGL render Process. This may occur if your drivers do not support OpenGL 2.0" To resolve this I goan through other develoer community sites-> suggested me to update graphics drivers which support OpenGL 2.0. Trying to do so, I am not able to find out drivers so far now. Please help me get out of this error. (PC Configuration) Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude E5400 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A18 Processor: Intel(R) Core(TM)2 Duo CPU   P8600  @ 2.40GHz (2 CPUs), ~2.4GHzAnybody

Short answer yes to the above . I have checked for all updates and read blogs and they all seem to report a dvi to hdmi adapter as being the problem. Not the problem I run a strait hdmi cord to the receiver it worked fine until one of the automatic updates and can't do a roll back far enough

Hi, 1. Have you upgraded the sound drivers? 2. Do you have all the latest Windows Updates? Microsoft Answers Feedback Forum and let us know what you think.

There is no display adapter error and yes i have tried system restore no it didn't work I am also working with ati experts ? to come up with a solution as well so I have downloaded and installed the latedt drivers

Hello Gregor316 Please relay if the display adapter is detected in Device Manager or if there is an error code . Also, in addition to Syed's reply, you may also try running a system restore to a date prior to the automatic update and then check the issue.  To do this, please see the link below: System Restore Also, to verify, have you also tried installing the latest available driver for the display card provided by the manufacturer? Below is a link for the video card provided manufacturer: http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.4.1&product=2.4.1.3.15&contentType=GPU+Download+Detail&ostype=Select+an+Operating+System+(OS)+type&keywords=&items=20 I hope this information is helpful. Thank you, Mary Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hello Gregor316, If the issue still persists, you may verify that the HDMI device is set as the default playback device.  To do this, click Start>Control Panel and then click Sound. Under the playback Tab, click Speakers and then right click to verify that the HDMI device is set as the default playback device. Thank you, Mary Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hi koliver66, This issue can be either because of the wrong drivers or not digitally signed drivers installed on the computer. Let us know which devices are listed under “Sound, video, and game controllers” in Device Manager . Forum and let us know what you think. [If this post was helpful, please click the "Vote As Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark As Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]

Hi, Thank you for posting the query in Microsoft community forums. I understand that you are facing issue with Direct X on the computer. Please answer to the following questions. 1. What is the exact issue that you are facing? 2. Do you receive any error message? 3. Did you make any changes on the computer prior to the issue? To resolve the issue you may uninstall the Direct X installed on the computer and then you may download and install the latest version of DirectX from the link: How to download and install DirectX http://support.microsoft.com/kb/179113 Do let us know if you have any query related to DirectX in future. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support

It didnt work i think the problem is that my Directc features Directdraw acceleration : not available Direct3d acceleration : not available AGp tecture acceleration :not availabe how do i enable them?

Hi, Method 1 : You may fix the gaming issue by following the steps from the link: Fixing game performance problems http://windows.microsoft.com/en-US/windows7/Fixing-game-performance-problems Method 2 : I would suggest you to perform clean boot and check if the problem persists. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note : Also, see the section on how to return your computer to a Normal startup mode by following the steps under “ Reset the computer to start as usual ”. Method 3 : If you're having problems getting a game to play properly, the DirectX Diagnostic Tool can help you point the source. Please provide the Direct X diagnostic details. Visit the link for information on how to run DirectX diagnosis. Diagnosing basic problems with DirectX http://windows.microsoft.com/en-US/windows7/Diagnosing-basic-problems-with-DirectX Also see: DirectX: frequently asked questions http://windows.microsoft.c

The exact issue is that i cannot play any games because its like i my direct x isnt working any of the games that i installed i received errors that i need a direct x 8.1 or newer to run this program I tried to make any changes but cannot do so. i tried to install direct x 11 but cant because it is already installed how can i uninstall it by the way?? Thank you for replying :)))

Toshiba has W7 drivers for its latest WVista models only. For Tecra A4 WXP, Toshiba was using SoundMax drivers not Realtek. The problem is that the laptop had an excellent sound until recently. It does not make sense.

It would make sense if you had installed Recommended updates via windows update, as they include drivers

Visit Tosh support, specific to your model and reinstall the chipset and Realtek drivers, if they have win7 specific drivers

Hi 1. Have you made any changes to your computer prior to this issue? Follow the suggestions and check if this works. Method 1 You may update the latest graphics card drivers. Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Method 2 You may perform clean boot to see if any service is causing this issue. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note : After troubleshooting follow Step 7: Reset the computer to start as usual

Hi, Which update got installed prior to the issue? Method 1: I would suggest you to restore the computer to a prior point when it was working fine: System Restore: frequently asked questions http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions Method 2: Place the computer in clean boot and then install the update one at a time to know which update is causing the issue: http://support.microsoft.com/kb/929135 Note : After troubleshooting, make sure to set the computer to start as usual as mentioned in Step 7 in the above KB article. Method 3: Update the display adapter driver and check if it makes any difference: http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Refer: Dual monitor setup: Two monitors are better than one http://www.microsoft.com/athome/organization/twomonitors.aspx Guided Help: Dual monitor setup is easy in Windows 7! http://support.microsoft.com/kb/976064 http://windows.microsoft.com/en-u

My pleasure, Derrick. I look forward to your update. Regards, Patrick

Alright, First off, thanks for the reply Patrick.  I went ahead and updated the driver, hopefully it will fix the problem.  I'll give it a day or two, might even go on a reboot madness tomorrow to see if I can get it to BSOD again.  If it fixes the problem...thanks so much, been soooooo annoying.  I'll post and update once I feel I have an answer. Thanks again. Derrick

Thanks for the update, Derrick. I'm glad to hear everything is working as intended. It was my pleasure, and good work! Regards, Patrick

Alright, Here is the update.  I went on a reboot madness yesterday, and rebooted for an hour straight, nothing.  Going to go ahead and put this one down as solved.  Thanks for the help Patrick.  I'm soooo happy to have that issue fixed. Thanks again, Derrick

Hi, The attached DMP file is of the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) bug check. This indicates that a system thread generated an exception which the error handler did not catch. Regards, Patrick

Hi, Because of the age of the post you replied to, I would suggest that you post your question in the Microsoft Answer’s Forum with as much detailed information about your issue as possible which will create a new thread. That will allow the entire online community to examine and hopefully provide insight into your issue. http://answers.microsoft.com/en-us/windows/forum/windows_7-sound?tab=all eddie b

I haev tried this and it does not work.  I have same problem that recording does not detect hardware.  Looks like problem is from realtek and that they don't support the hardware that came with a dell with windows 7 only vista. When I run the troubleshooter it finds no problems even though windows doesn't show a device for record options.  not sure what else to do and I'm stuck without the ability to record sound or use chat options.

Hello, Method 1 : Perform steps mentioned below and see if the issue persists. a: Right Click on the volume icon present in the bottom left corner of the screen, and select Playback devices . b : Right Click on the Empty space and select Show Disabled devices and Show Disconnected Devices . c : Click Apply and then click ok. Method 2 : Run the troubleshooter and check whether the issue is resolved. http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter Hope that helps.

You're welcome J W Stuart: http://www.pagestart.com

There could be an out of date driver installed:  " Name: Mobile Intel(R) 965 Express Chipset Family". Other than that I see nothing obvious. Are you having problems? (If not then don't cahnge anything). J W Stuart: http://www.pagestart.com

Hi JR, There was an update on Intel's web site for the Mobile Intel (R) Express Chipset Family driver.  I have now updated this and am glad to know everthing else looks OK.  Thanks again for your time.

Can you make available all the minidump files? That way we can see if the error is consistent. Also, when did the problem start and did it coincide with any change to the system such as installing new hardware or software.

ok i think i did it http://cid-13f1ddc304ac0ab1.photos.live.com/self.aspx/New%20album/061610-19702-01.zip Try that out and let me know! :)

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site? The following link has information on using Windows Live SkyDrive: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.

hi there, thanks for the fast reply when i try to open it it is saying access denied even when i click open as admin

Hi there guys, this is still a major problem for me and it still isn't fixed any more opinions would be much appreciated!

Hi there, sorry to bother again but i am very comfused with the memtest website can u please provide a direct link to the specific one to DL, i downloaded 2 of them and there just disc images, sorry. Thanks in advance!

Try copying the files to another location.

Burn the ISO and boot from the CD and run the test for a few hours. "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced.  This cannot be protected by try-except, it must be protected by a Probe.  Typically the address is just plain bad or it is pointing at freed memory. Please test your RAM with Memtest86+ [1] for errors. André [1] http://www.memtest.org/ "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

August 5 2017 today and it didn't happen, things are practically the same, you're delusional

Microsoft is a scab company that is dying a slow death ......... Apple will completely eclipse Microsoft and take over the pc market within a years time ...... see ya scabs!!!!!!!!!

Hi, This issue comes down to either a problem with motherboard drivers or the graphics card drivers. I would suggest you to reinstall the motherboard and graphics card drivers to check with this issue. Try updating your Display Adapter and motherboard drivers to the latest by visiting the manufacturer’s website in the 64-bit Windows 7 machine and see if that helps you. Refer the links below for more details on updating drivers: Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Update drivers: recommended links http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links Also, update your BIOS to the latest version by visiting the manufacturer’s website. BIOS DISCLAIMER Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available via Windows Live Skydrive or similar site?

Hi, Were there any changes made on the computer prior to the issue? Method 1 : I would suggest you to refer the article and check if it helps: . http://help.thesims.com/

Hi jaketh, Welcome to Microsoft Windows community Answers Forum! You may want to try running WinSat in safe mode. Here is how you do it : 1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. Azeez Nadeem - Microsoft Support. Visit our Microsoft Answers Feedback Forum http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/  and let us know what you think.

Well, Azeez that was a waste of time. winsat (The Windows Exprience Index) can not be ran in safe mode, due to save mode not loading any but the basic graphics drivers. When I tried to run it in a clean boot mode I get back the error message "The Windows Exprience Index for your system could not be Computed." How ever I did find some of the switchs for winsat and was able to run the cpuformal and memformal with no problem, but when I try to run either the graphicsfromal or dwmformal the system loses the screen and I have to reboot.  Below are is the the part of the log for these: 326416 (5096) - winsat\logging.cpp:0815: --- START 2009\10\28 22:55:05 PM --- 133053 (1968) - winsat\watchdog.cpp:0311: Watch dog system shutdown 133053 (1968) - winsat\main.cpp:4909: > exit value = 1.

I figured out what was stopping my system from being able to run the Windows System Assessment Tool, It was the power supply.  It appears that it got a little too old and was not able to coop with the load the Graphics card was demanding of it.  Swaped the power supply and all is well.

Seening that it was the graphics sections of the test that where falling, I tried installing a different graphics card (ATIRadeon HD 4850) and ran the test, that time I did not have to reboot the system it did it itself.  Therefore, I do not believe that there is a problem with my graphics card that is causing this issue.

Avast cannot be installed on win 10. I'm not entirely sure about that, when I tried to install it a while back shortly after the techpreview came out it refused to install, but when I downloaded it again today it installed just fine without any trouble.

Hi I agree with mig63. That scan is showing 18:43:52.897    OS Version: Windows x64 6.2.9200 The current OS Version is 6.4.9860 in the Technical Preview. Regards

Avast cannot be installed on win 10. It will be updated next year when the final version comes out. Uninstall it asap. The results you got are all false positives since it doesn't recognize win 10. Only Windows Defender that comes with win 10 can be used on the preview.

Never mind; the problem is that Python is not giving the file the extension to the file automatically.

When I try to change my computer resolution from 1280x1024 to 1600x1200 says that "INPUT NOT SUPPORTED" I installed latest nvidia drivers, latest directx but same, what to do? Any solutions? Btw i can't start gta_sa.exe, when I start it nothing happen, it's cracked. Tried to reinstall pc, but same... Gpu is nvidia geforce 9800gt. If you n more info tell me. ------------------ System Information ------------------ So... What is the make & model of the monitor in question?  It may only be able to do up to 1280x1024.  "INPUT NOT SUPPORTED" means your monitor does not accept that resolution/frequency rate. This does not, with the information given so far, sound like an issue with software, drivers, etc; if you give the monitor make & model - the native resolution/maximum should be easy to come up with.

What "Fix It tool?" cf. http://windows.microsoft.com/en-us/windows/windows-update-error-800b0001

Hi Ethan, Thank you for choosing Microsoft Community. Do you get the error message while starting the Power View or during the install process? If the issue is while trying to install or using the Power View, I would suggest you to post your query in the forum below for better suggestions: http://social.technet.microsoft.com/Forums/office/en-US/home?forum=excel Thank you.

it looks like you dont have the driver installed correctly for your graphics card you need to download nvidia geforce 210 drivers from nvidia.com install this drivers and directx should work ok

That worked! thanks a lot :)

Hello kSwiz, If Dell does not have a video driver available on their site for Windows 7, then you will need to contact them to ask about it. Ultimately, Dell is responsible for providing the drivers for the hardware that they ship. Let us know if that helps. I have the same problem and it seems we have the same video controller. Intel and Dell have abandoned this chipset.  I have looked thoughout the net and have seen that others are using the compatibility setting on the original XP drivers.  I tried it and upon rebooting, the driver uninstalls. There has got to be a way this driver to work.

Hello kSwiz, If Dell does not have a video driver available on their site for Windows 7, then you will need to contact them to ask about it. Ultimately, Dell is responsible for providing the drivers for the hardware that they ship. Let us know if that helps.

thank you for the help, but when i had Windows XP on this same computer all my games worked perfectly fine

Hi, According to the information provided it seems that you don’t have an external graphic card and you have a standard VGA card. Whenever you play high end games you need external graphic card for it to run the game completely, so I would suggest you to contact the manufacturer for more information. Check if this helps.

What USB device are you using when this problem happens? Please look for files in c:\windows\minidumps.  Copy a few of them to a public share on http://skydrive.live.com , and post the link here. These are the output files from the crash.  I can take a look at them and see if I can narrow down the driver causing this problem. Thanks, Mark Want to know if your current hardware & software will work with Windows 7? Check out these links: ** Windows 7 Upgrade Advisor ** ** Windows 7 Compatibility Center **

I reinstalled all the drivers and now the problem appears to be gone thanks!! (@Mark: i can't upload the minidump, it says something about not enough permission although I'm the administrator, but I guess you wont need it anymore cause the problem seems to be gone)

Hi mr_greenguy, Welcome to Microsoft Answers Forum. I would suggest you to uninstall the drivers for portable devices and restart the computer so that windows7 will install the drivers automatically, the following steps will help you to uninstall and Re-install the drivers. A. Update your Portable Card drivers. If you all ready have the latest drivers, uninstall and reinstall them, as drivers can quite easily become corrupted. B. Here are the steps to uninstall the network card drivers from Device Manager: 1. Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ 2. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. On the Device Manager window, look for the portable devices and let us know if you see any yellow exclamation mark in front of the Device. 4. Right click on the Device and select Uninstall. 5. Re-install the latest network card

Hello LuckyTGutter, Try the below steps to check if you can enable the Line in in the Recording devices: Check if the Line-in is disabled: 1. Click on the "Start" button and click on "Control Panel". Microsoft Answers Feedback Forum and let us know what you think.

Reinstalling the driver helped fix the line in problem but now stereo mix is gone from my recording devices.

Windows already has DirectX11 installed, what game are you trying to use and what DirectX or other error is it giving?

Hi, Did you try doing the install as an Administrator? Rightclick on dx installer then select Run as Administrator. Normally that should help install it w/o problems in Win7 64bit. I am using your method in an attempt to get my DirectX working. I will post an update as soon as it's done doing what it's doing. EDIT: I got the same message, even when I used your method. I'm beginning to become worried, as if I cannot get DirectX to work, the money I spent on this game is going to be wasted...

hmm, I normally use the full installer when I download and install it. I found this remedy if the installer's for web: http://social.answers.microsoft.com/Forums/en-US/vistagaming/thread/cc123a72-6b1d-4a07-9528-e6055e0212b6 I tried this, but it didn't work. It progressed further than the problem originally did, but the same error occurred.

I asked a real-life friend of mine to come and take a look at what was happening & he was able to fix it. My DirectX is working without issue right now. Thanks to everyone for all the help, though.

Windows already has DirectX11 installed, what game are you trying to use and what DirectX or other error is it giving? I'm trying to play RIFT, which is in the beta stage. However, I have pre-ordered and paid for the full game, so I need to get this working by the time it comes out. It tells me I need to update my DirectX, but when I attempt to do so, I receive that error. And that is the only error I am receiving at this time.

I have this exact problem. I've recently spent over $100 on new Steam games, and none of them work due to this Directx error popping up when I try to install each game's respective Directx components. I can't find a fix anywhere, and am wits' end, I'm very close to taking it to a computer repair man. However, I'd prefer not to spend more money to get my money's worth for the games I bought... I'm generally a very tech-savvy person, and I'm surprised I haven't been able to fix this. I fail to understand why one needs to be an IT person to run their computer.

Is there any way you can detail how your friend corrected the issue? I know someone with the same issue (on the same game) and I can't find a fix anywhere. Thanks

usually my last resort is to delete the game then start again from scratch. I'd make sure to remove all traces of it in the registry just to be sure. if the DirectX install comes from the game itself, I'd select no and install a fresh one (web install or the 100mb download), then hopefully I'm lucky and the game works.

hmm, I normally use the full installer when I download and install it. I found this remedy if the installer's for web: http://social.answers.microsoft.com/Forums/en-US/vistagaming/thread/cc123a72-6b1d-4a07-9528-e6055e0212b6

Hi, Did you try doing the install as an Administrator? Rightclick on dx installer then select Run as Administrator. Normally that should help install it w/o problems in Win7 64bit.

Hi, 1. Did you make any changes to the computer prior to the issue? 2. Do you get any error message? Method 1 I would suggest you to perform clean boot and check if the issue persists. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note: Follow step 7 from the clean boot article KB929135 to reset the computer to normal mode. Method 2 I would suggest you to update all the chipset drivers from the manufacturers website. Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-IN/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Tried all of the above.  I am waiting for a new power supply to arrive to test.  I am going to replace a 550 W power supply with an 850 W supply.  Will post results after testing over the weekend.

Hi, When exactly do you get this error? If you are trying to install Direct X on your computer, please note that Windows 7 has the latest version of Direct X integrated with the Operating System. Also refer the links mentioned below: Diagnosing basic problems with DirectX http://windows.microsoft.com/en-US/windows7/Diagnosing-basic-problems-with-DirectX DirectX: frequently asked questions http://windows.microsoft.com/en-US/windows7/DirectX-frequently-asked-questions Reply so that we can assist you better. Thanks!

Hi, Have you tried the troubleshooting steps as suggested in my earlier post? let us know the outcome. Thanks!

I apologize for the late reply (college takes up most of my time). I have already done a DxDiag analysis. I have posted the results.

Hi, Thank you for replying and keeping us informed.

I get it when I attempt to download from the DirectX Web  Setup.

Hi Moneymakersuki, · Have you made any changes to the computer prior to the issue? · Is the issue confined with "World of Warcraft" game? I would suggest you to perform clean boot and check if the issue persists. Place the computer in a clean boot state and then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note: After troubleshooting, make sure to set the computer to start as usual as mentioned in Step 7 from the KB article mentioned above. Additionally, open event viewer and check if there are any significant error messages/codes related to the issue. Open Event Viewer http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer What information appears in event logs (Event Viewer)? http://windows.microsoft.co

I managed to resolve the issue by restoring my computer to factory settings and running the game exe then. Have had no problems since, I can only assume I had something installed that was causing an issue with it running the exe. However I'll answer the questions you've asked incase it can help find a simpler solution for if anyone else has the problem. - Nothing happens when I tried to run the game. The exe's did absolutely nothing, no processes, nothing. - There was no error message the exe's just failed to run. Nothing happened. Even after half an hour had passed (I did delete and re-download multiple times but as I said a friend had almost everything the same and they ran fine.) - Compatibility mode made no difference, nor did running as an administrator. - Unfortunately as it's working now making a clean boot won't help the situation. I don't know if any of this helps narrow the problem down but it was clearly an issue with something else I had installed as everything works fine n

Hi AaronKingswood, · What happen when you try to run the game? · What is the exact error message that you received? I would suggest you try installing the game in compatibility mode and check if it helps. http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows You can also put the computer in clean boot state and try installing the game. Note: After installation of game, follow Step 7 in the provided link to return your computer to Normal startup mode .

Should also be noted because I didn't see it notarized in the DXDiag that I am running 2 NVIDIA GeForce GTX 285 video cards with SLI.

Clean boot didn't stop the game from crashing.

Here is an example of two errors Description Faulting Application Path: c:\program files (x86)\steam\steamapps\common\left 4 dead 2\left4dead2.exe Problem signature Problem Event Name: APPCRASH Extra information about the problem Bucket ID: 1686090790

I don't know if it is important, but my sfc\scannow came back with 4 un-fixable errors: 2010-01-23 13:14:42, Info                  CSI    00000196 [SR] Cannot repair member file [l:32{16}]"Amd64\CNBUI4.DLL" of prnca00z.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch 2010-01-23 13:14:45, Info                  CSI    00000198 [SR] Cannot repair member file [l:32{16}]"Amd64\CNBUI4.DLL" of prnca00z.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch 2010-01-23 13:17:17, Info                  CSI    000002e3 [SR] Cannot repair member file [l:32{16}]"Amd64\CNBUI4.DLL" of prnca00z.inf, Version =

I ran CPU, RAM, and HD diagnostic tools last night. All are functioning flawlessly. It doesn't appear to be a hardware issue at this time. Anyone able to spot anything that might help me in resolving this issue?

I just wanted to let you know that I am having the exact same issue with Windows 7 64-Bit where major resource consuming programs and games are causing the system to hard freeze after about an hour with the buzzing sound comming from my sound card. I mean exactly as you describe. Here are my computer specs according to DXDiag ------------------ System Information ------------------ Time of this report: 1/30/2010, 21:29:03 Force scaling Decode Power Usage: 0

I've reinstalled the game, video drivers, chipset drivers, audio drivers, etc. Also I reflashed the Bios (just for the ____ of it). As it stands right now, my system will crash to desktop when running certain games (but I have gotten it to a point where it doesnt lock up - the reflash seemed to have helped some). Left4dead2 seems to be the biggest culprit at the moment for CDT's (those were the two errors posted above). Also, sometimes on boot-up, my system will lock-up when windows starts to load, right after the mainboard shows an FF code (full boot), but before windows begins. The following error was generated: BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline} > These Freeze-on-boot problems are intermittent, and I can usually hard re-set and boot just fine right after.

CrimsonKevlar, Does this issue only happen within games?  Is it certain games or any game? Can you post any errors from the event log that show up at the time of the freeze? Try running in Clean Boot and see if that makes a difference.

Also, I have no idea if this is useful, but my most recent sfc/scannow generated this set of un-repairable files in the CBS log: POQ 119 ends. 2010-01-30 14:47:30, Info                  CSI    000002df [SR] Verify complete 2010-01-30 14:47:30, Info                  CSI    000002e0 [SR] Repairing 2 components 2010-01-30 14:47:30, Info                  CSI    000002e1 [SR] Beginning Verify and Repair transaction 2010-01-30 14:47:30, Info                  CSI    000002e2 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8.0.7600.16385_none_d4fcec38a5facabd\jsdbgui.dll do not match actual file [l:22{11}]"jsdbgui.dll" : Found: {l:32 b:k8wn9gCIv+1vrGDvNlkiKU//61VquBILT7VMh5OeyLI=} Expected: {l:32 b:zZwTCUvXFfnkRKMnsr4BEhfbmhFwctOq6Na1i+yX9k4=} 2010-01-30 14:47:30, Info                  CSI    000002e3 [SR] Cannot repair member file [l:22{11}]"jsdbgui.dll" of Microsoft-Windows-IE-JScriptDebugUI, Version = 8.0.7600.16385, pA = PROCESSOR_ARCHITEC

Just got a random bluescreen during normal usage (nothing intensive). Problem signature Problem Event Name:    BlueScreen OS Version:    6.1.7600.2.0.0.256.48 Locale ID:    1033 Extra information about the problem BCCode:    50 BCP1:    FFFFD8A0007DA628 BCP2:    0000000000000000 BCP3:    FFFFF80002DA67FF BCP4:    0000000000000007 OS Version:    6_1_7600 Service Pack:    0_0 Product:    256_1 Bucket ID:    X64_0x50_nt!CmpKcbCacheLookup+46f Server information:    192fe7e8-c7f8-4a9e-9aa2-039cfbf94735

Also i have been using latency checker.... and so far i preformed a clean boot and the problem still persists with 0 of the non microsoft programs running. ive also tried using the latency checker and disabling some devices and it never solves the problem....

i also notice my base latency is about double when i have WLAN Autoconfig running.... compared to not.

To clarify, does this only happen with files on the external drive? Try copying one of the problem files back to the computer from the external drive and test. If the problem goes away, the access speed to the external drive would likely be the cause.

Hi, Results verified by WinDBG, DumpCHK, and BlueScreenView. The Bug_Check was 3B CAUSE dxgmms1.sys which is a Windows component which means something else drove it into Fault. Usually this BSOD is video device, video driver, or memory related. Microsoft MVP

You need to remove all that ADWCleaner finds. Removal should result in an improvement in system performance. Have you tried Treesize yet?

You need to remove all that ADWCleaner finds. Removal should result in an improvement in system performance. Have you tried Treesize yet? Screenshot from treesize: http://i.imgur.com/ZerqYgr.png I removed them, still no improvement.

Hello Faux, Welcome to Microsoft Community Forum. I understand the inconvenience that you have to go through due to performance issue. The computer could run slow due to various reasons, like third-party application conflicts, corrupt files or virus. Let’s try to identify the actual cause and troubleshoot accordingly. I would suggest you to try the following steps: Step 1: Boot the computer in safe mode with networking and check if the issue persists. Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start Windows are installed. Refer this link to boot the computer in safe mode with networking: http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode Step 2 : If the issue does not persists in safe mode then perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts. How to perform a c

To troubleshoot most computer problems it helps to look at available clues in the System Information file and the Event Viewer logs. An experienced eye can pick out the needles in the haystack and see more clearly the precise nature of the problem or problems. Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. ttp://www.gerryscomputertips.co.uk/syserrors5.htm Here's the data: https://www.dropbox.com/s/8wv2n8yvabvk8bv/Data.zip

The Event Viewer reports and System Information file reveal that there are maze of errors. I suspect that a number of the errors arise because, in the search for improved performance, you have disabled services. Doing this creates system errors resulting in even slower performance. You need to stop changing services from their default settings. The other problem immediately apparent is that you do not have sufficient free disk space on your C partition. Drive C: Description Local Fixed Disk Select File, Save, change the “Save as type” to Text file type using the Scroll to the right and click Save. Please upload the file to your OneDrive as a shared file and post as a link here. Do you use Safely Remove before disconnecting removable devices?

Here is a comparison of your results from Treesize and mine. Yours Mine Users 28,398.5mb http://technet.microsoft.com/en-us/sysinternals/bb963902 Select File, Save, change the “Save as type” to Text file type using the Scroll to the right and click Save. Please upload the file to your OneDrive as a shared file and post as a link here.

To troubleshoot most computer problems it helps to look at available clues in the System Information file and the Event Viewer logs. An experienced eye can pick out the needles in the haystack and see more clearly the precise nature of the problem or problems. Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. h ttp://www.gerryscomputertips.co.uk/syserrors5.htm

The Event Viewer reports and System Information file reveal that there are maze of errors. I suspect that a number of the errors arise because, in the search for improved performance, you have disabled services. Doing this creates system errors resulting in even slower performance. You need to stop changing services from their default settings. The other problem immediately apparent is that you do not have sufficient free disk space on your C partition. Drive C: Description Local Fixed Disk No, I don't use Safely Remove. But the drives that are connected are almost never disconnected, even the USB. Also, now I have 13,4 GB free in C:\

What is your computer make and model? If not a branded computer what is your motherboard make and model? When you remove devices you should use Safely Remove or you risk causing file corruption. Please download and run ADWCleaner and post a copy of the report produced: http://www.bleepingcomputer.com/download/adwcleaner/ I suggest you take the precaution of creating a system restore point before running ADWCleaner, to guard against unforeseen consequences. Select Start, Control Panel, System, System Protection, and click the ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [8980 octets] ########## the biggest folders in C:/ : http://i.imgur.com/ZerqYgr.png

What is your computer make and model? If not a branded computer what is your motherboard make and model? When you remove devices you should use Safely Remove or you risk causing file corruption. Please download and run ADWCleaner and post a copy of the report produced: http://www.bleepingcomputer.com/download/adwcleaner/ I suggest you take the precaution of creating a system restore point before running ADWCleaner, to guard against unforeseen consequences. Select Start, Control Panel, System, System Protection, and click the Create button. Please use Autoruns to delete 21 entries ( could be more as a result of using ADW Cleaner) where the words “ File not found ” appear. With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. Click the Everything tab and look for the rows highlighted in yellow . To investigate disk space usage download, install and run Treesize (freeware) as Administrator . http://www.jam-software.com/t

Hello, Thank you for visiting the Microsoft Windows Community site. In an effort to focus more attention on your particular situation, I split your post into a new thread.  Splitting threads are done to mitigate confusion caused by more than one posting about similar topics, allowing us to focus on each customer individually. Also, please relay if you have tried running the Audio Troubleshooter in Windows 7 and please relay the results. To do this, please see the link below: Playing Audio troubleshooter If the issue persists, you may verify that the speakers are set as the default playback device and then check the issue. To do this, right click the Sound icon on the Taskbar and select Playback devices . Under the Sound > Playback tab right click and select Show Disabled Devices and Show Disconnected Devices . Next, select Speakers as output device as the default playback device and then check the issue. Thank you, Mary Microsoft Answers Support Engineer Visit our Microsoft Answers Fee

Hi, The "Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_18490397&REV_1000" line implies that your audio chipset is manufactured by VIA (VEN_1106) . The following part &DEV_0397 implies Chip Number: VT1708S, Chip Description: VIA High Definition Audio So I'd suggest you update your HDMI drivers, downloading them directly from VIA. Carlos

The results for the SFC came out fine.  Files were all verified with no integrity violations.

Hi Thomas, Thank you for posting your query in Microsoft Community. I can imagine the inconvenience experienced by you and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance. Did you make any significant hardware or software changes to the computer prior to this issue? Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss during virus scan. Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

Hi Harkanwar, Thanks for the detailed reply.  To answer your first three questions: 1.  The issue started occurring about one week after I finished setting up my PC.  It's unclear whether specific software may have caused it.  I didn't make any hardware changes immediately before the issue started. 2.  There appears to be no overheating issues.  I have a very large case with more case fans than is necessary for my system.  At one point I used MSI software to check CPU temp, and there were no issues. 3.  I had hangs occur when I was not using any video heavy programs.  In fact, at times, I ran video games just fine at times (I played bioshock infinite, which was installed on my HDD, just fine for several hours). Also, I am confident that a virus is not the issue.  I have been monitoring background processes, and have seen no unusual applications running.  I used both Avira and Malwarebytes to check for any viruses/malware, and found nothing. Now, I do have some news to report for today.

It just happened again! I had Mozilla and a reliable music player open.  My system suddenly hung, and I had task manager open.  The hanging stopped after about 30 seconds, and task manager showed the 100 % SSD usage spike during the hanging, as usual.  Windows event logger showed the following during this: 1:41:26 -TIMEOUT C:\Windows\System32\adtschema.dll 1:41:29 -A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. 1:41:53 - Reset to device, \Device\RaidPort0, was issued.

Hi Thomas, Sorry to hear that the issue is recurring. I would suggest you to run a System File Checker (SFC) scan to find and fix some Windows system files that are possibly causing the issue. SFC scan will scan for corrupt system files on the computer and repair them. Press Windows key + X , click Command Prompt (Admin) . In the Command Prompt, type the following command, and then press ENTER: sfc /scannow For more information refer to this link: Use the System File Checker tool to repair missing or corrupted system files Let us know the results for further assistance.

Hi, · When did the issue start? Step 1: Check what happens in clean boot. “How to perform Clean Boot” http://support.microsoft.com/kb/929135 Note: Please ensure that the computer is set to start as usual by following the step 7 from the article . “Resolving stop (blue screen) errors in Windows 7 “: http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 Diana Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

If you have the Catalyst Control Center installed, uninstall it but leave the drivers in place. Then report back..

The issues started after installing Win7 64bit. From what I can tell, the issues are with the video card. It works fine, just shuts the computer down and gives me BSOD.

Hi, What is the exact BSOD (what does it say on screen)? If you can't see the BSOD because it shutdowns automatically, do the following: Press Win Key + Pause, Advanced Options tab, Startup and Recovery section (lower section), press the Configure Button. Uncheck the mark on Automatically Restart (translation from Spanish into English may differ). Click accept. Next time you get a BSOD take note of what it is on screen (what it is blaming!). :) Carlos

Funnily enough, that's exactly what I did after doing what you posted me to do. It seems to be running fine now. I will make an update if my computer crashes again. If it does, my guess is the video card may be wearing thin, as it were. Thank you so much!

Hello, Carlos. I do see the BSOD when it does pop up, but it lasts for maybe a second as it "dumps". I have followed your steps and will take note for the next time. Gracias. Hola, Carlos. Veo el BSOD cuando surge, pero dura por quizá un segundo como él el  "dumps". He seguido sus pasos y tomaré la nota para la próxima vez. Gracias.

Hi Ginanavarro, Thanks for asking this question in Microsoft Community! I understand that you are unable to access internet, please be assured that I will do my level best to assist you. It would be grateful if you could answer these questions. This will help us in a better way to get a resolution for the issue. 1. What do you mean by “I enter back to RLC and click on profile”? 2. Are you able to login to the system successfully? 3. Do you have any other user account? I would suggest you to perform the following methods and check if it helps to resolve the issue. Method 1: Perform a System File Checker and check if it helps. To run SFC scan, follow the steps in the following Microsoft article. How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows 7: http://support.microsoft.com/kb/929833 Method 2: If you are still facing the issue I would suggest you to boot into safe mode with networking and check if you are facing the same issue. Step 1:

Okay I uploaded the log files

It says that is has determined that it is up to date. My driver is good. It has always worked and just stopped working.

Hello, Thank you for providing us the information within the private message. I have escalated your issue to our support specialist for further assistance on your inquiry. The issue will be given an update once an investigation has been made. Unfortunately, we cannot provide a timeframe as to when an update will be given. Please check this thread from time to time or, click the Email update on the first post to receive an email whenever a reply has been made within this thread. Your patience is highly appreciated on the matter. Thank you.

Have you guys made any headway on this issue?

Hello Anthony, We understand that this issue has already been escalated however our support specialist is still investigating on this. We will get back to you as soon as we get any updates from them. We do appreciate your patience. Please keep posted to this thread. Thank you.

Hello, Thank you for your reply. To investigate your issue, we request that you provide us log files for this issue. This will help us diagnose critical errors that you've encountered. Follow the steps on the link below: How to gather Log files for Windows Live Movie Maker and Windows Live Photo Gallery Upload the log files on the private message area that I've enabled for you. Make sure that you sign in to Microsoft Community forum and click the You have a private reply to this message. Click here to read it on our secure private messages section link to access it. If you have further questions, please let us know. Regards.

Hi Anthony, Thank you for waiting. Our support specialist has c hecked the log files and determined that the video drivers are corrupted and that might be causing the issue. To fix this, kindly download the latest video drivers in this link . Let us know the results. Regards.

Hello Anthony, Welcome to Microsoft Community Forum. I understand that you're having issues on your Movie Maker by receiving the error code c945000e. I will assist you on your inquiry. We appreciate that you've provided your DxDiag. We advice that you update your video card driver to troubleshoot the issue. You can also see the article below for more information about the error code: Movie Maker can't start Let us know the results afterwards. Thank you.

As a first response: Check Device manager for errors & updated drivers on the video card Check the manufacturer's support site Describe why you said that the hardware was Win7 ready List all other checks you have already done

I believe the hardware itself was faulty. I ran several of the solutions i found on various forums, deleting the current drivers, rebooting, installing the newest drivers, installing older drivers, letting windows keep its own standard drivers and so on. After all that failed, i reformated the hd, installed linux ubuntu. and the same thing happened there. went out and got another graphics card, plugged in, and everything worked smoothly in both win 7 and linux. Thanks for the reply though. Very kind of you.

Hi screwball, Thank you for posting in Microsoft community! I am sorry to hear that the taskbar icons disappear when program opens. What changes were made before you encountered the issue? Could you check if the same issue occurs in safe mode with networking? Please follow the below link on how to boot the Computer in safe mode with networking. http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode Perform clean boot to check whether it is a software conflict issue. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program. Clean boot: http://support.microsoft.com/kb/929135 Note: After clean boot troubleshooting step, follow the “Steps to configure Windows to use a Normal startup state” in the provided link to return your computer to Normal startup mode. For reference: http://win

I am a PC tech with 18+ years experience, I work for an ISP. The problem is with Windows 7, not startup programs or anything else, which is why I am reporting it. It never occurred at any time in Windows XP nor Vista. It has been happening since day 1 of using Windows 7. After some deeper digging, it is not only this one computer this is happening on. It happens on 2 different computers in my possession, as well as several employee's computers under me, all running Windows 7 (over 10 Win7 PCs that I checked). The systems using XP or Vista do not have this problem. I checked 14 of these (using XP/Vista) to ensure it is not specific programs or boot issues. All of the affected PCs have standard security programs and anti-virus (Mcafee, Norton, Avast, Avira). Otherwise the standard work programs are all the same, and the issues are happening even with non-work related programs. It happens whether using Windows Classic theme or Aero. It happens whether the system has onboard video or dedic

Okay I have tried all of the above and it is still not working is there anything else that can be done?

Hi Lancepry, Installation might stop if the system cannot copy files. Here are some possible causes and solutions for this problem: · Your Windows installation disc is scratched, smudged, or dirty. Clean the disc with a soft cloth, insert it in the CD or DVD drive, and then begin the Windows installation again. If your installation disc is damaged, you might need to replace it. For more information, go to How to replace lost, broken, or missing Microsoft software or hardware on the Microsoft website. · Your CD or DVD drive is not working properly, or the disc might be vibrating too much for the laser to accurately read the data. For more information about this problem, consult your hardware documentation, or contact the CD or DVD drive manufacturer. · If your computer has multiple CD or DVD drives, your computer might be trying to locate files on the wrong drive. If your computer has a feature to disable CD or DVD drives that are not being used, disable the drives that you aren't using

Hey Liquidsnake75, Try using the Microsoft Fix It linked below to see if it can automatically identify/resolve this problem for you: Fix Windows Media Player video, and other media or library issues Also check to make sure that ActiveX filter isn't blocking this content. You can test this by: Navigate to the page in question Click Tools Click Safety If there is a check box next to ActiveX Filtering , click ActiveX Filtering Hope that helps.

Hi, I would suggest you to follow the below link to get the history of the recent updates that were installed. http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed I would also suggest you follow the below link for system restore at earlier point and check. System Restore http://windows.microsoft.com/en-US/windows7/products/features/system-restore

This is not the solution i want, do you all have a better solution other than system restore? You want me to keep restoring my pc every time there is an update?

Hi Liquidsnake75, I have the same problem as your for couple of weeks. Finally it solve my problem by using the addon on chrome store. I think the Active X does not activate in chrome and the below link addon will help you to enable it. Hope this will help. https://chrome.google.com/webstore/detail/lgllffgicojgllpmdbemgglaponefajn

why till now no one reply me??? you answer are just too general and basic, give me a solution that can solve the root of the problem, not asking me to restore my pc, i can't just do that every time there is an update!!!

Hi Pukvi, Please select your language from the drop down list above to post your question in the language of your choice. The forum you posted in is for English only. If you do not find the desired language above, support options for additional international locations can be found by following the link below: http://support.microsoft.com/common/international.aspx Hope this information helps.

Hi, Is the issue specific to the game? Method 1: Perform a clean boot on the computer and check Clean boot How to configure Windows 7 to start in a "clean boot" state http://support.microsoft.com/kb/929135 Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article. Method 2: Try to uninstall the graphics driver and reinstall the updated video graphics drivers. http://windows.microsoft.com/en-us/windows7/update-a-driver-for-hardware-that-isnt-working-properly Please refer the manufacturer’s website to download the latest video drivers. Hope this helps.

Hello StianSolberg, This thread was created in the Windows Update forum; the Microsoft Moderation team has moved this thread to the Install, Upgrade, and Activate Forum.

If you have not done so yet, try reactivating. Activate Windows 7 on this computer: http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer If online activation fails: Call Microsoft Using Manual Phone Activation If you have trouble activating Windows 7 you can call Microsoft to activate by doing the following: 1. With Windows running click Start, then in the Search box type: slui.exe 4 2. Press Enter on your Keyboard 3. Select your Country. 4. Select the Phone Activation option, then call the number given and hold for a real person. For more details: http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html If you're still unable to activate: 1) Download and run the Microsoft Genuine Diagnostics Tool: http://go.microsoft.com/fwlink/?linkid=52012 2) Then copy and paste your results for inspection. Have Questions About Installing Windows 7? FAQ - Common Windows 7 Installation Questions & Answers

Does this answer your question as to whether or not this is unique to the solitaire collection?

Hello, Thank you for posting the query on Microsoft Community. I am glad to assist you on this. Is this issue specific to the Solitaire collection game? I would suggest you to refer the below link and follow the suggestions provided by ZigZag wiki author and see if it helps in resolving the issue. http://answers.microsoft.com/en-us/windows/forum/apps_windows_10-winapps/why-windows-10-store-games-have-high-cpu-usage/de65dd42-9f1f-4881-995a-6d4a78edff97 I hope this information helps. Please do let us know if you need any further assistance. Thank You.

Try the solution that has worked for so many: http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-solution/f39a65fa-9d10-42e7-9bc0-7f5096b36d0c

I'm not an expert, but I had exactly the same issue as you with win 7 pro 64 only 2 days ago. After quite some amount of googling and reading of many sites and trying most other suggested solutions that failed, the only solution I found that worked was:- Click Start, type Windows update in the search box, and then click Windows Update in the Programs list. In the left pane, click Change settings, select Never check for updates, and then select OK. Restart the computer. After the computer restarts, manually download December 2016 Security Monthly Quality Rollup for Windows 7 SP1 KB3207752 using Method 2 - Microsoft Update Catalog here:- https://support.microsoft.com/en-gb/kb/3207752 5. When downloaded, install the file, When installed, restart windows 6. Open Windows Update, select Change Settings. Under Important Updates, click the dropdown and select Install updates automatically (recommended). Click OK to save your changes. After that within a couple of minutes updates started downlo

Manufacturer                       Intel Corporation Product Name                       DH67BL Version                            AAG10189-211 Serial Number                      BTBL22300C95 BIOS Version                       BLH6710H.86A.0160.2012.1204.1156 BIOS ROM Size                      1024 KB BIOS Release Date                  12/4/2012 my system make and model is listed above i have this problem when surfing internet, playing games and copying large files sometimes i have again did a fresh install of os and installed latest drivers again same problem arises and there is no use of troubleshooting as u said.......it says not detected please help me dude.........

Hi Baskar, 1. Does the issue occur only when you surf internet and play games? 2. Did you make any changes to the computer prior to the issue? 3. What is the make and model of the computer? I would suggest you to try the following methods and check if it helps. Method 1: You may try running the Hardware and Device troubleshooter and check if it helps. Open the Hardware and Devices troubleshooter http://windows.microsoft.com/en-in/windows7/open-the-hardware-and-devices-troubleshooter Method 2: Boot to safe mode and check if the issue persists, if the issue does not persist then the issue may be due to some third party application. To check which application is causing the issue, place the computer in clean boot state and check if it helps. Step 1: Advanced startup options (including safe mode) http://windows.microsoft.com/en-in/windows7/advanced-startup-options-including-safe-mode Step 2: Place the computer in clean boot state and then check whether it helps. How to perform a clean boot

How many language packs are installed? What process is using the CPU? Download Process Explorer. For further information about Process Explorer see here: http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx It is always sensible in this situation to run a check for malware. Boot the computer to safe mode with networking and download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans. http://www.malwarebytes.org/ Download and run SuperAntiSpyware (Free Edition) http://www.superantispyware.com/download.html Some malware is now installing proxy server entries redirecting internet connections. If you encounter this problem see Step 2 in the link which follows: http://www.myantispyware.com/2011/02/21/how-to-remove-internet-security-essentials-virus/

Hi, I would suggest you to check with the Sims 3 game support for more information regarding the issue. http://forum.thesims3.com/jforum/forums/list.page?rnd=0.10883017858768285

Tried all those on the weekend. Thanks though. It has never worked on this computer. The computer is brand new as of 3 weeks ago.

Hello Victoria Byers, 1. Have you made any changes on your compute prior to the issue? 2. Was it working fine earlier? Perform the following troubleshooting methods: Method 1: Set the computer to clean boot state and then check if this fixes the issue. To set the computer in clean boot, follow the steps from the link: How to perform a clean boot Note: After checking in clean boot, follow step: 7 from the article to reset the computer to normal boot. Method 2: Perform System File Check to fix the corrupted system files and then check how it works. Refer the link " How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 " to perform System File Check. Note: It may ask for windows DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files. Method 3: If that doesn’t work, I would suggest you to un-install the game, then download new setup fil

Can you recall any occurrence between the time you performed the steps above and the error reappearing?  Did you add new software?  Open an application? etc.... KERNEL_DATA_INPAGE_ERROR Did you run chkdsk? Start > Type CMD Right click on CMD and select Run As Administrator Type chkdsk /F /R Press Enter You'll receive a message the volume needs to be locked and would you like to scan on restart.  Press Y and Press Enter Reboot for the scan to begin You can locate the results when Windows Reboots and Loads in Event Viewer > Application Logs Look for Winninit Have you run hardware diagnostics on the system?  Check RAM using Memtest utility http://memtest86.com/ Check that all network adapters in the computer are properly seated.  Use an ink eraser or an electrical contact treatment, available at electronics supply stores, to ensure network adapter contacts are clean. Check the System Log in Event Viewer for additional error messages that might help pinpoint the device causing the error. D

Hi, Have you added new Hardware to the computer? Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR https://msdn.microsoft.com/en-us/library/windows/hardware/ff559211(v=vs.85).aspx Bug Check 0x77: KERNEL_STACK_INPAGE_ERROR https://msdn.microsoft.com/en-us/library/windows/hardware/ff559197(v=vs.85).aspx Try removing the memory modules and reseat them.  You might try switching slots on each. If still failing, try removing the HD disk and reinstall it.

Hi, Have you added new Hardware to the computer? Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR https://msdn.microsoft.com/en-us/library/windows/hardware/ff559211(v=vs.85).aspx Bug Check 0x77: KERNEL_STACK_INPAGE_ERROR https://msdn.microsoft.com/en-us/library/windows/hardware/ff559197(v=vs.85).aspx Try removing the memory modules and reseat them.  You might try switching slots on each. If still failing, try removing the HD disk and reinstall it. Did all above, got error today again.

Vatsa, My similar problem remains to this day on the first load of various websites with graphics. I just have to sit and wait maybe 5-10sec for the video card to reset. Very frustrating and deadly for a video game but I am not a game person. Microsoft has never been able to give me a workable solution other than get a different video card or computer. Harold

I am having a similar problem where Windows says the AMD driver on the video card stops working. What can I do to prevent the video crashes? I do not have any 3D video. See my question posted yesterday. Harold Etter

Hi Harold, When this problem happens on my laptop, it never comes back from the hang situation. The only option for me is to reboot. Only to find it happening again after a few minutes. Thing is that it doesn't happen for a few days and then starts happening frequently again. For me it happens even when I am not doing anything. I have a Intel 945 GM graphics controller. Latest driver for it was released by Microsoft in Oct 2012 as WDDM 1.0 Regards, Vatsal

Hi analystscouch, · Have you installed Stereoscopic 3D Driver? 1. It’s actually a know issue with that NVDIA card and windows 7 with 3d games, try the below steps: Start Button>Control Panel>Programs and Features>NVIDIA Stereoscopic 3D Driver>Uninstall If this doesn't help then uninstall all the NVIDIA drivers in Programs and Features and install the Beta 195.39 driver from the below link: http://www.nvidia.com/object/win7_winvista_32bit_195.39_beta.html After you install the beta driver>reboot>go back to Control Panel>Programs and Features>NVIDIA Stereoscopic 3D Driver and uninstall it. The Stereoscopic 3D driver is only needed if you are using the NVIDIA 3d Glasses. 2. It might be even issue with RAM: try removing additional RAM Run Windows Memory Diagnostic tool and check for the errors. Steps to follow (a) Click on Start, in the search box type in Windows Memory Diagnostic (b) Click on Restart now and check for errors Link: http://windows.microsoft.com/en-US/windows7/Diagnosing-mem

I am running Windows 8 and Intel 940 GM graphics controller driver WDDM 1.0 I get this error - Description A problem with your video hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent OS Version: 6.2.9200.2.0.0.256.103 Locale ID: 16393 Extra information about the problem BCCode: 117 BCP1: 844EC500 BCP2: 9BC28DB0 BCP3: 00000000 BCP4: 00000000 OS Version: 6_2_9200 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x117_Tdr:3_TdrVTR:11_IMAGE_igdkmd32.sys

Hi Vatsal, Considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue I would recommend creating a new thread so that the community can focus on that thread. Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you: http://support.microsoft.com/kb/555375

Event Viewer Reports 1. Normally when an error occurs on your computer looking in Event Viewer should be your starting point for finding a solution. Most system related errors are logged and getting an exact copy of the relevant report is important. Unfortunately understanding the reports is not easy and most computer users need help with their interpretation. I have more to say later on interpretation. 2. Event Viewer comprises three main Windows logs. These are Application, Security and System. For troubleshooting purposes System is by far the most important. 3. To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, right click and select Filter Current Log. Check the box before Error and click on OK and you see only Error reports. Click on the Date and Time Column Header to sort. You may need to click a second time to see the latest Report at th

Hi, Could you please answer these below questions? a) When do you get this error message? b) Did you do any recent changes on your computer? c) Was the game running properly earlier? I suggest you to uninstall the game from your computer and then reinstall it again, please note, you have to create a new folder apart from the one you used earlier. Follow this below link. Uninstall or change a program http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program For more support you need to contact http://www.microsoft.com/games/en-US/Community/Pages/Forums.aspx Thanks and Regards: I. Suuresh Kumar- Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hi, · Did you install latest Video card drivers from NVIDIA website ? · Do other games work fine on the computer? · Were there any changes made on the computer prior to the issue? I would suggest you to follow the troubleshooting steps form the KB article and check if it helps. Game crashes or closes unexpectedly http://support.microsoft.com/kb/303032 I would also suggest posting your query at War of Warcraft support forum: http://us.battle.net/wow/en/forum/?forumId=11110&sid=1

Having a major problem on my machine. Everything is running really slowly, the graphics card isn't working properly and games which are 10 years old are not running on this machine due to an error that the graphics card, which is a Intel Mobile 4 Series Express Chipset, is not providing the minimum 3D support . Everything was running fine before, until I checked DxDiag last week where it said DirectDraw was disabled and there was only partial 3D acceleration? I have tried updating my drivers/DirectX etc but it won't do anything! Intel said that my graphics card is not compatible with DirectX 11! How do I uninstall or make it compatible!?? This is just such a nightmare as I paid £400 for this and now DirectX is messing everything up! I have my system specs below and for the 2nd time I'VE UPDATED MY DRIVERS AND DOWNLOADED THE LATEST VERSION OF DIRECTX , THERE'S NO OPTION TO ENABLE DIRECTDRAW OR 3D ACCELERATION IN PROPERTIES, THE GAMES WERE WORKING FINE BEFOREHAND AND I HAD THIS VERSION OF WINDOWS 7 PRE-INSTALLED, SO I DO NOT POSSESS A DISK. WHAT IS WRONG HERE???!!!! Decode Power Usage: 0 http://windows.microsoft.com/en-US/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly

Okay, I don't mean to sound ungrateful but that WASN'T very helpful. Do you have any recommendations of what driver I need to update? As you can see from my specs, everything is up to date which leaves me to believe it's something to do with DIRECTX 11 . I have also tried System Restore , but my machine only goes back 10 days and the problem does not resolve itself.

Yes, I have identified the hidden recover partition , however my system restore only goes back to the 1st September. The model is dm3-1060ea and I got it last July (2010) off the internet. I was in contact with Intel and they gave me instructions to update the graphics card from both their site and HPs. I downloaded them both. It later turned out that they each were the same version. Intel then blamed it on DirectX11 being incompatible with the Mobile Intel 4 Series Express Chipset Family card (which relies on DX10). But then I heard Windows 7 had DirectX11 in-built which made things even more confusing!? Is there any way to fix/reinstall DX11 or 10??? I've basically been through everything Microsoft has to offer which doesn't show any problems with my machine or the drivers. I'm now at a dead end. Don't my specs offer anything??

I  cant play EA games on origin .com I am running  window 8.1

Your HP would have been supplied with a hidden recover partition, and following HP instructions you should have created the recovery disk set. What exactly is your HP DM3 model?, as there are 15 listed for HP uk, none of which feature intel graphics, they all feature Ati Radeon graphics chips. So where did you update your drivers from, HP site or?

Start here: Can you upload the contents of c:\windows\minidump to SkyDrive and provide a link?  Follow these instructions to upload to SkyDrive: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 When did the problem start? Did you recently add or remove any hardware or software? The details provided suggest memory corruption may occurring.  This can be attributable to hardware failure (faulty RAM, for example), or a bad/buggy driver, or a driver that is not meant for the version of Windows you are using.  The dumps will offer further guidance. General guidance for dealing with bluescreens: Consider running chkdsk on all partitions.  Let chkdsk complete on each partition and see if that helps. Also consider running SFC /SCANNOW. It can be helpful to use Driver Verifier.  To enable Driver Verifier... start->verifier.exe->OK->Create standard settings->Next->select driver names from a list->Next->sort by Provider->select all non-Microsof

Hi, References to Vista also apply to Windows 7. This is my generic how to for proper driver updates : This utility makes it easy to see which versions are loaded : DriverView - Free - utility displays the list of all device drivers currently loaded on your system. Hope this helps. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

I may have found my problem I installed windows office 2016 with the groove package I got rid of the start menu file and the system has stabilized it could be something in your start menu which is causing the problem cmon Microsoft build a start menu remover this would greatly improve the system maybe this would solve the problems and put some data sheet with it telling people not to junk up the system

Hi, We really need the Error Information from the BSOD. Check this thread for information on using BlueScreenView, MyEventViewer, and other methods to troubleshoot BlueScreens - top 3 replies. http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990 Hope this helps. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Hi, References to Vista also apply to Windows 7. This is my generic how to for proper driver updates : This utility makes it easy to see which versions are loaded : DriverView - Free - utility displays the list of all device drivers currently loaded on your system. Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right. Found the problem, bad memory modules. Thanks for the help.

Hey Willis Stumbled upon your post on the BSOD in Win764. Although my Stop code was a bit different this procedure may be of some help to you. http://naplestech.com/pages/bad-pool-header-error-bsod-fix.htm Hope it helps. Thanks

Hi, Do you have the latest drivers installed on your computer? Let’s follow these methods & check if the issue persists: Method 1 You may check if the hardware is working correctly (not faulty or damaged). Method 2 If you have any important data on your computer, you may take a backup of the data in any external device. Thereafter, perform a clean installation of Windows XP. Refer: Install Windows XP How to install or upgrade to Windows XP Hope the information helps.

Did you use the latest drivers from here? http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/18183/section/troubleshoot/crid/407/lt_product_id/7248/tabs/1,3,2,4,5/cl/us,en Hope this helps.

ok one thing thats got a lot of ppl confused after going throught tech support for both hp and logitech is this > if i have no other speakers plugged in, my speaker icon on the bottom right (if you click on it, it opens the sound mixer and such)  will have a small white x over circular red background. when i plug it in to usb  it installs drivers and says it is ready to use. when i open the sound manager it tells me both the mic and headset are ready But when i try to use it as the default audio device  it tells me no audio device is installed.

Has the headset ever worked on this PC & O/S configuration?

yes i have :(    didnt help, one of the first things i tried thanks anyway tho

Ok...two things I'm getting then. One from having another look at the headset is that it's wireless and Two, I'm guessing that your PC doesn't have any sound anyways (do regular music CD's play?)? Is that correct?

My computer has sound when i use other means ( i have two speakers and sub ) (just in case it matters my computer is a desktop) and the only time i encounter any of these sound issues is with the headset.

I'm using the front panel audio out for my headphones, so there may be a difference with a USB headset, but - When you open Sound in Control Panel without having the headphones plugged in only the speakers will be ticked, but when you plug the headphones in it will (should) automatically switch to  Realtek HD Audi 2nd input  ( headphones icon), assuming you are using a Motherboard with Realtek integrated sound. If your USB headset has it's own amp there may be a difference ( have not use USB type). The same is true with the Realtek HD Audio Manager. When the headphones are plugged in there will be two options, one for your speaker setup and one for your headphones (2nd output), but only when the headphones are plugged in. In the Device Advanced Settings option I use  'Make front and back... simultaneously'. This may make a difference in how the headset works in relation to the speakers as well, as using the 'mute the rear....' option groups the two together, cutting out the 2nd output

well i just got it and when i tried it  the day i got it (yesterday) it didnt work. works fine on my moms computer which is also windows 7 64 bit. mine is an i7  and hers is an i3 so i dont understand what could be making the difference.

Hello Bryan, Thank you for posting your query in Microsoft Community Forum. I will be glad to assist you with your query. However, let me ask you a few questions to understand the issue better in order to help you fix it. What issues are you facing related to DxDiag? Are you unable to view any information after processing the DxDiag command? Are you facing issue related to games, videos or display? What is the make and model of the computer? I would suggest you to provide more details regarding the issue you’re facing. Also, I would request you to post us back with a screen shot of the issue, so that we can help you better. You can refer to the following article to include a screenshot to your post. How to include a screenshot in your post Please revert with answers to questions asked along with screenshot, we’ll be glad to assist you. Thank you.

Hi Paul, Can you provide us some files that will help us investigate what caused this issue? I provided a private message that contains a link for collecting the logs of Movie Maker. To check it, make sure that you are signed in to Microsoft Community using the account you posted this inquiry. After signing in, under your first post there are 2 tabs "All Replies and Private Messages". Thanks, Gerard G.

Brad When u say the box before Show hidden files and folders do u mean dont show hidden files or folders should be checked or display full path a title bar? The entries, when amended if necessary, should be as items numbered 1 , not clear logs whilst you have a continuing problem.

When you said " To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. " i cant exactly specify which boxes should be unchecked and checked. When u say the box before Show hidden files and folders do u mean dont show hidden files or folders should be checked or display full path a title bar? i did all that folder stuff yet my minidump folder is still empty. ive had blue screens but nothing in my minidump folder. ONEDRIVE LINK: https://1drv.ms/f/s!AvxI69wsdEzJbksgslT2A4WfQsY

Please upload no more than three copies of your dump files as shared files to your OneDrive with a link here The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. What is your computer make and model? If not a branded computer what is your motherboard make and model? Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please. http://www.nirsoft.net/utils/drive

First off the evidence you present suggests the GPU has physical problems. NVIDIA cards have had many problems over the last winter. Dodgy drivers are to blame. First usie the latest driver which is 197.13 and if that does not help then your card is in need of replacment. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe My server croaked, need a new one, been out of work for over 18 months.

You may want to ask NVIDIA or the video board's manufacturer to instruct you on how to use 'Driver Sweeper' and re-install your video drivers. The latest driver is 197.13, but you should learn to use 'Driver Sweeper' to remove all of the left over junk from previous drivers. I did (it found a LOT of leftover junk) and it fixed my video problems. I was also using a 9500 GT by xFx. Drive sweeper is not needed, NVIDIA and ATI both remove old drivers when new ones are installed. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe My server croaked, need a new one, been out of work for over 18 months.

Hi, a. Do you encounter any error message? I would recommend you to update the display adapter drivers and try altering the hardware acceleration. Method 1. Uninstall and reinstall the Graphics adapter drivers: 1. Go to Start and right-click on Computers and select Manage. This will bring the Computer Management window, now on the left sidebar select Device Manager. 2. Then go to Display Adapters and right click on it's name and click on uninstall. To reinstall the drivers right click on your card’s name and finally click Update Driver Software 3. You have two options here, click the option that reads "search automatically for updated driver software". If the above steps does not help I would recommend you to update the display adapter's drives from the manufacturer's website. For more information refer to the link below: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Method 2. Alter the Hardware Acceleration You can also try changin

You may want to ask NVIDIA or the video board's manufacturer to instruct you on how to use 'Driver Sweeper' and re-install your video drivers. The latest driver is 197.13, but you should learn to use 'Driver Sweeper' to remove all of the left over junk from previous drivers. I did (it found a LOT of leftover junk) and it fixed my video problems. I was also using a 9500 GT by xFx.

A new driver is available: 197.45, if you don't use Driver Sweeper you may get a warning about unsuccessful Physx driver installation.

Found the answer with the help of a user at Nvidia forums. Need to download and install ATI's AGP Hotfix drivers to support AGP cards. WOW that worked

Hi, Its really great to hear that the issue got resolved and we also appriciate you for letting us know about the measure you took in resolving this issue. In future if you come across any issues regarding Windows 7 please visit out Answers forum. Thanks and Regards: I.  Suuresh Kumar- Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

I tried a couple others things which also did not work. Thought it may have something to do with the nForce2 PCI-AGP bridge. Tried a suggestion of running them in WinXP compatability mode. Doesnt work either.. No one has a clue?

is this "standard" driver what windows 7 keeps installing when i try to get correct ? (if it don't have one then how can it not match or be compatable ? No screen saver. aero don't work (error message)"your video card" ... bios 2 years or more old... games:or the accelerator is not turned on. ------------------ System Information ------------------ Log Level Log File Time Category ErrorInfo Context ExternalErrorNum InternalErrorNum ErrorMessage a little more from before my last posting.

Hi, We are glad to know that your issue is fixed. Do let us know in future if you have any issues with Microsoft Windows.

Hi, Do you face any performance issues while watching movies/video or playing games on the computer? Make sure you have installed the latest graphics driver. Download from here: http://support.amd.com/us/Pages/AMDSupportHub.aspx Follow the article mentioned below: Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Hi, Please follow the articles mentioned below: http://social.technet.microsoft.com/Forums/en-US/itprovistadesktopui/thread/56d60a6d-b77f-4175-ae6b-6ee21387a202/ http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/b3be00b8-acb2-458d-9f65-325f9aa637b9/

The graphics drivers are the latest, 8.930, and AMD Catalyst is also the latest, 12.1. The issue was existent during the 11.x Catalyst drivers though.   I have not been able to run the test for about 7 months. Additionally, gameplay in any scenario is perfect.

Hi, If you have installed " K-Lite Codec Pack " then uninstall it then restart the system and try again... This may fix your problem.... Premkr. Kongkham Imphal

Unfortunately neither were applicable! One solved the solution for a harddrive issue, the other was a solution for Kaspersky anti-virus causing issues. I did have to turn off my RAM Drive for writing an ISO though, and while the temp folders were in the harddrive I decided to try the Windows Experience Index test again, and it worked! It looks like the Windows Experience Index uses the Temp folders on the system and is not compatible with a RAM Drive handling the Temp folders. Thanks for your help Waseemulla!

Yeah I have been through the SWTOR forums thoroughly as well and thank you ahead of time for your answer. I have went to the BIOS and set everything to default hoping that will work.  I've never OC'd anything before and the person I bought it from told me the software took all the risk out of it so I left it where it was.  I will keep ya updated.

​Hi, You may refer the following article: Resolving stop (blue screen) errors in Windows 7 http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

You were not playing games until installing the one's you mention ? Probably the cpu's OC. Try reverting to default BIOS settings for cpu and RAM to verify first. Is the RAM OC'd as well ? Anything over 1333MHz is an OC speed, and is no benefit real world anyway. If you have RAM that is capable of 1600MHz (or more) then the best performance is with either 1066 or 1333MHz as you will get better latency when 1600MHz RAM is run at those speeds. As the cpu is OC'd the RAM should do 1600MHz, if you insist but, if you have not already done so, it may need a higher voltage,   (You may already know, depending on how long it's been  - the cpu's have built in memory controllers these days, so they have to be OC'd to OC the RAM successfully ). btw - OC's  are more stable if done in BIOS instead of software. Some games don't respond well to OC's, and you don't need one with those games anyway, but - SWTOR is a problematic game and there are many threads relating to it. You may do better at the SWT

actually yes it is compatible. my video card in my Desktop is not... so problem solved it runs great on my windows 7 laptop.. but thanks for the help..

Hi, Thank you for sharing the information.

I can't get it to work on Windows 10, but then again I have to use a laptop that isn't as good as mine. Mine is broken but I will try on there soon to see if it is just this laptop or Windows 10. If anyone has any advice, please tell me! I have tried many things, but nothing will work.

Hi, The game is not compatible with Windows 7. For further information, refer to the link: Harry Potter games Compatibility with Windows 7 If you have tried running the game in Windows XP compatibility mode, I would suggest you to install Windows XP mode, install the game in XP mode and check if you can play the game or not. You may refer the following link to use Windows XP mode: Install and use Windows XP Mode in Windows 7 Note: Windows XP mode will run only in Windows 7 Professional, Ultimate and Enterprise edition. For further information, refer to the article: "General Protection Fault!" Error Message When You Try to Play a Game of Harry Potter and the Sorcerer's Stone If the issue persists, you may also get in touch with EA support for further assistance. Hope the information helps.

Hi, Thank you for posting this question in Microsoft Community. You may refer to the reply posted by “JSBeck” from this thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-experience-index-could-not-measure-video/761fff52-e420-417e-aae1-07b026ad0471?page=1 Let us know if you need further help with any Windows issue. We will be glad to help.

bump, still need help someone please help me out :(

Hi, 1. Does it happen while you are on a particular application or a game? 2. Does it restart with warning or without waning? If it is with warming, what is the warning? 3. Have you made any recent changes to the computer? Such problems usually relate to driver problems or a virus infection, and you should ensure that you have up to date drivers installed. Method 1: Update Display drivers and other drivers from the manufacturer’s website. Refer: Update a driver for hardware that isn't working properly: http://windows.microsoft.com/en-us/windows7/update-a-driver-for-hardware-that-isnt-working-properly Method 2: I would suggest you to perform a full system scan just to be safe. Note 1: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again. Note 2: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential fo

Hi, Is the issue specific to YouTube or does this happen with any other website? Please follow the methods and check if it works fine. Method 1: Update sound drivers and check. Refer to the link. Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-hk/windows/update-driver-hardware-isnt-working-properly#update-driver-hardware-isnt-working-properly=windows-7 Method 2: Follow the steps from the link. Windows hangs or freezes http://support.microsoft.com/kb/2681286/en-us Note : Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss. For any Windows related issues please feel free to contact us and we will be glad to help.

this does not work. let me make a correction. if i use a music player sound will work. and if that music is running and i watch a youtube video, the first 6 seconds of the youtube video the sound will not work, but then after sound will work from the youtube video and i can pause the music player. but if the music player is paused and i come to watch a youtube video. sound will not work and computer will freeze

Hello, Is it the only game that has the issue? Perform clean boot and check if the issue persists. To help troubleshoot error messages and other issues, you can start Windows XP, Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts. Note: Reset the computer to start as usual after the clean boot process. http://support.microsoft.com/kb/331796 Also check the event viewer for any error logs. http://windows.microsoft.com/en-us/windows7/Open-Event-Viewer http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

In one of the steam threads, someone said "It looks like the Video Studio trial installed it's own video codecs and set them as standard. Try reinstalling Windows Media Player . That should sort the codecs out. "

Thanks for Your reply Mr. Mann, I tried all the above suggested by you but i don't know what is the problem in my laptop. I realized this problem since 20-25 days. I tried most of the player and online video from you tube but the problem same. When i use external speaker and headphone, i never faced this problem?

Hello Dr. Mohd Israil, Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue. Since the issue persists with all the media player, even with online audio/videos, also considering the fact that the issue persists even after formatting the hard drive and reinstalling Windows, most probably the problem is with the sound card. I would suggest you to contact Toshiba or a local tech shop to get a hardware diagnosis performed on the computer. Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.

Hello Dr. Israil, Thank you for visiting Microsoft Community Forum. As per the problem description, I understand that you’re experiencing intermittent audio issue on your Toshiba laptop. You have already tried a number of troubleshooting steps like updating latest soundcard driver etc., even formatting hard drive and reinstalling Windows did not help. I would appreciate if you can provide us the following information to help us understand the issue better. What happens when audio stops working for few minutes? Do you get any error message or do you see a red x mark at audio icon at the taskbar? http://windows.microsoft.com/en-us/windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=windows-7 Hope this helps. Please let us know the results. Feel free to write us back for any further assistance, we’ll be glad to assist you.

Check for the compatibility with win here: Windows  Compatibility Center Download and install latest drivers for Win 7 as well.

I did that. The components are listed as being compatible and there are no drivers to install. They are plug and play. Windows 7 sees them and lists them by name when the installed hardware bubbles appear, but they can't be used to play games and don't show up in dxDiag on the Inputs tab.

Related to NDIS.SYS and probably caused by your Avast.  I would remove and relace it with MSE. Avast  can be a  contributing cause of BSOD'S . Please remove and replace  with Microsoft Security Essentials AT LEAST TO TEST http://files.avast.com/files/eng/aswclear5.exe http://www.microsoft.com/security_essentials/

Hi, As per the description, I understand that the Graphics card does not get detected on the system. We will assist you to resolve the issue. To assist you better, I would like to know whether the graphics card gets detected on the Device Manager. To check whether the Graphics card gets detected on Device Manager, please follow the below steps: 1. Press Hope the information helps in resolving the issue with the graphics card. If the issue still persists, we will be glad to assist you. Thank you.

Have you tried using your Intel integrated graphics ? " Yeah, I know is an old game." Yes, but my point was the error message may be due to that fact. "And the patches are for MM1" Oops - Ah well! If version one worked with patches doing a search may find a site with fixes for version 2 as well. ;) .

Have you tried using your Intel integrated graphics ? " Yeah, I know is an old game." Yes, but my point was the error message may be due to that fact. "And the patches are for MM1" Oops - Ah well! If version one worked with patches doing a search may find a site with fixes for version 2 as well. ;) . Intel integrated graphics? Is it for Intel graphics card but not for nvidia card? Humm... but my friends told me they can run the game in Windows 7. I've installed the patches 5 times but every time it just goes back to error. The video repair tool... MM2 doesn't have video.cfg.

This thread was started in Feb 2015, before I was made aware of a new issues that MS has created which prevents games that use some versions of SafeDisk and SecuROM copy protection from launching. Midtown Madness v 1&2 use SafeDisk . MS has developed a malware called DRM Blocking, which is installed on Win7/8/8.1 via Windows update -  KB3086255 . Any game with a file titled  - secdrv.sys - on the disk will be prevent from loading when this update is installed.  You can read more details on this topic in my post at --this thread --- - Most games that get blocked will install, so I still can't comment on installation issues with this particular game, especially from a post with no information. .

"Intel integrated graphics? Is it for Intel graphics card but not for nvidia card?" The Intel graphics are actually part of the cpu, not a graphics 'card' as such. Your cpu uses Intel HD 4400 graphics. There should be separate outputs on the back of the machine for the Intel graphics (if the Lenovo I looked at is the correct sub-model of the 10132 series ). You would connect to this instead of your Nvidia cards outputs. If you have not installed the Intel HD graphics drivers (I expect you have not as IntelHD4400 is not shown in DXDiag) you would also need to do that. - Download the Intel HD4400 graphics drivers  from Lenovo,  or Intel if Lenovo don't have them listed for your machine. If your friends, or a search on the internet don't come up with anything useful I can't add to that. I've not played this game, so can't comment on specific fixes.

I was facing same error, then I just ran troubleshoot compatibility and selected this was working in windows xp then tested the program and it was successfully running so I saved settings and now it's working fine :)

i have this problem too

This is an old game, and the reason for the error is most likely because the game does not recognise Win7, or your modern hardware. - Occasionally running older games with Compatibility mode set for XP sp2, or selecting I tried all method you've said, but none of them help. And the patches are for MM1, not for MM2

"Intel integrated graphics? Is it for Intel graphics card but not for nvidia card?" The Intel graphics are actually part of the cpu, not a graphics 'card' as such. Your cpu uses Intel HD 4400 graphics. There should be separate outputs on the back of the machine for the Intel graphics (if the Lenovo I looked at is the correct sub-model of the 10132 series ). You would connect to this instead of your Nvidia cards outputs. If you have not installed the Intel HD graphics drivers (I expect you have not as IntelHD4400 is not shown in DXDiag) you would also need to do that. - Download the Intel HD4400 graphics drivers  from Lenovo,  or Intel if Lenovo don't have them listed for your machine. If your friends, or a search on the internet don't come up with anything useful I can't add to that. I've not played this game, so can't comment on specific fixes. I can't install it. It says " Your machine does not meets the minimum requirement."

This is an old game, and the reason for the error is most likely because the game does not recognise Win7, or your modern hardware. - Occasionally running older games with Compatibility mode set for XP sp2, or selecting Disable Desktop Composition , and Run as Administrator will help. ( R/click on the games executable, or shortcut and click on Properties to access the Compatibility tab). - Installing using Compatibility mode may be more successful than using Compatibility mode after installing. This is done via the games Setup.exe , but if the game installs while downloading this is not always possible. - Many popular games also have fan sites with fixes for various issues with Win7, and this looks to one of those games. Apparently there are two patches that you need to install which you will find in the linked page below - http://www.play-old-pc-games.com/2014/12/11/midtown-madness/ btw - Please do not post full DXDiag reports. There is very little useful information other than - Oper

Did you install the system drivers only from Tosh support? You appear to be using windows update drivers You didn't make the mistake of setting windows update to install both Important & Recommended updates?

Thanks for the reply Mr Palcouk, I installed all the driver from Toshiba support, since then I am keep changing to get back the continuous sound from playback,

Hi, · Have you made any changes to the computer prior to the issue? · Which game is in the question that is causing the issue? http://support.microsoft.com/kb/929135 Note: Set the computer to usual startup by following the step 7 from the above link.

Thank you so much for reading my question & replying!!! I have not had a chance to try what you have suggested (been interviewing for a job & my schedule has been crazy busy these last few days), but I will for sure tomorrow! I did manage to get the computer back up & running (seems like it runs okay once I finally get it up for some reason, I run into these problems when I need to restart). If I just leave my computer on when it's functional, it stays that way in general. After I run the Microsoft Safety Scanner tomorrow I will post what it said, I'm very curious as to what results may come out when I run it! Thanks so much for your assistance!!! ;o}

Hi, I would suggest you to try the methods and check if it helps. Method 1: Step 1: Try to boot to Safe Mode with Networking. Boot to Safe Mode With Networking : http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode Step 2: Try clean boot from safe mode with networking and then boot to normal mode and check if it helps. How to troubleshoot problem by performing clean boot in Windows 7: http://support.microsoft.com/kb/929135 Note: Once you are done with the troubleshooting, perform the steps in Step 7 : to reset computer as usual. Method 2: Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again. Disclaimer : Any data files that are infected may be cleaned by deleting the file entirely, which means there is a potential for data loss. Hope i

Hi, Check with Lenovo Support, their on-line documentation and drivers, and ask in their forums about any known issues with that or similar models. Check for updates to the BIOS, low level chipset drivers, and the major on-board device drivers at Lenovo. Also update the major separate device drivers - run Driver- View - set VIEW to Hide Microsoft drivers - update those without Dump in there names (see driver update Microsoft MVP

Hi, References to Vista also apply to Windows 7. This is my generic how to for proper driver updates : (Check for BIOS and driver updates.) This utility makes it easy to see which versions are loaded : DriverView - Free - utility displays the list of all device drivers currently loaded on your system. Microsoft MVP

Hello raja1969, In addition to the excellent advice already given I wanted to give you the option to send us your mini dumps so that we can look at what was happening with the machine at the time of these crashes. Can you zip up the contents of the C:\windows\minidumps folder and post the zip file in a public folder on http://skydrive.live.com ? After doing so, please post the link on this thread so that the community can look the dumps over. You may look at the following thread for more in-depth instructions on posting a file to your skydrive: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Best regards, Matthew_Ha

I changed out the video card with a really old one but when my computer isn't in safe mode it goes to blank screen after a while.  I think it's just a really old video card and a new one needs to be put in it.  I'll give more info when my friend gives me his spare video card on wednesday.  I wish i could do this a bit quicker but i can't. Anyway some of these problem with the other video card were getting really serious.  The screen started having lines across it when i started up the computer and all sorts of things.  Sometimes it wouldn't start up and beeped twice.  Sometimes it just started up with a blank screen and the computer screen turned off.  Supposedly the other users of nvidia mentioned the latest drivers for nvidia cards actually ruined many video cards.  I wish i could return the video card but it's been a year and a half and unfortunately my friend heavily modified it with a fan and some other stuff to make it run better.  Before this the card had problems but mostly in

Hi , 1. Which operating system are you using? Method 1 I would suggest you to disable the entire antivirus and see if that increases the game performance. Disable antivirus software http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software Method 2 If the above steps fail, I would suggest you to replace the video card. For more information: Troubleshoot display issues with Microsoft games http://support.microsoft.com/kb/263039

I have developed the exact same error with COD United offensive after installing a new video card and installing the latest displey drivers. The only way that i could get the game functional again was to do a system restore back to the point before I installed the new drivers.  The packaged original drivers seem to work fine with the software. The video card I installed is an XFX HD 5770 Radeon card. I am running an AMD Quad core processor with 8 Gb Ram and a 1 Tb HD. I am using Windows Vista Home Premium 64bit. Any solutions would be appreciated as I want to make sure my card is running to its fullest potential.

Hi, The error code that you are encountering might be because of corrupt installation of Microsoft Visual C++. To resolve the issue I will suggest you to follow the below mentioned steps: 1. Download and install Microsoft visual C++ from the below mentioned link: http://www.microsoft.com/downloads/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37bf0912db84&displaylang=en 2. Please ensure that you have the soundcard and the video driver installed. 3. Try running the application in Clean Boot. Refer to the link mentioned below to run the computer in Clean Boot mode. http://support.microsoft.com/kb/929135 Regards, Gaurav Prakash - Microsoft Support Visit our Microsoft Answers Feedback Forum and let us know what you think.

Thanks for the rather generic response but the above steps have been taken before posting to this help thread. Suggested step 1. Download and install Microsoft Visual C++ from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=BD512D9E-43C8-4655-81BF-9350143D5867&displayLang=en ( since this is a 64 Bit version of windows ) Suggested step 2. Ensure all drivers for sound and display devices are installed as the dxdiag reports: ------------- Sound Devices Rank Of Driver: 00E62001 Suggested step 3. This is what I meant by saying " Run the system with basic services only."

What is your motherboard model? Please download and run Driver View and upload a copy of the report it produces to your Sky Drive. http://www.nirsoft.net/utils/driverview.html Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date? Is your Windows 7 32 bit or 64 bit?

Tom, try this below.  It worked for me. Use REGEDIT and change the "SoftwareOnly" key from "1" to "0" in the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Direct3D\Drivers and then reboot the system and it should work.

please tell me where is the software key in drivers .i dont fine it..please upgent and sory for bad english.

Hi, I would suggest you to download the latest driver from the link below for your Intel HD Graphics GPU: http://downloadcenter.intel.com/ I hope this information is helpful.

Hi Burrmanchu , According to Asus's website, the latest driver version is 6.10.2.6585: http://usa.asus.com/Product.aspx?P_ID=diRYz5oR6oCEgWLw By gathering the information from the log files we noticed that you have installed 6.01.7600.16385 driver version, hence I would suggest you to make sure that you have installed that latest drivers on your computer. Also check if same issue occurs, if you have headphones plugged in rather than using the SPDIF. Thanks and Regards: I. Suuresh Kumar - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

Maybe its universal to both models?...but my mobo is not the WI-FI deluxe version...  And I don't own headphones, but I did take a pair of generic plug-in speakers from my other computer and try them on this one.  I can get sound out of the PC speakers but still nothing from the SPDIF --> Reciever connection.  I'm wondering if my SPDIF out on my motherboard has just gone bad?  I still for the life of me cannot understand how the problem came and went for weeks and all I had to do is restart my computer, but now it's permanent?  What could have possibly changed?  Still same exact problem as my initial post.

Hello Burrmanchu, Since you are getting sound from external speakers that you attached, it seems that it could be a hardware issue. The reboot may have itinitally go the sound to work but it seems now the hardware has quit. I suggest you contact your computer manufacturer to see if they have hardware diagnostics that you can run to determine if it is the hardware. Sincerely, Marilyn Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think

No but you can always just install Windows 10 directly, they post the install files for free here: http://www.microsoft.com/en-us/software-download/windows10 But even if your system could update directly normally, I would never ask anyone to update if they don't have a backup.  If you don't have enough space for an image backup (an exact duplicate copy of your computer), then at least consider backing up all the files you care about it.  Updates can and do fail.  With a billion users, even a one-in-a-million problem happens 1000 times a day.

Thanks I do keep all my files i care about backed up on another device , I have a lot of GBs so making an exact copy would be huge. I will try that link! Thanks

That entire app is only for information, your selections in that "menu" you found don't actually do anything.

Because the manufacturer gets to decide if their models are "green lighted" to upgrade.  If they don't have drivers, or they feel (for any reason) that their system wouldn't be recommended for the upgrade, they get to suppress it in this tool.  You can of course still proceed to install it yourself (it's your computer), but the manufacturer (Asus in this case) gets to determine if it should be 'recommended' or not. But I just looked up model CG1330 on the list and Asus has that one on the list.  What's very odd is that your system report above says the manufacture is, essentially, "insert name here".  It's like your system doesn't have a record of your model number, which is probably why the compatibility tool can't determine certainly if your system is even on the green list. I think if I were you, I'd make a full system image backup, then proceed.

I just found a button that looked like a menu "three lines on top of each other" I clicked on that and near the bottom was "View Confirmation" I clicked that it then said "You upgrade is reserved! " So hopefully this worked. I hate that this was hidden.

What company built your computer, and what is the full model number please?

There's a built-in option for it, here's a great guide by the "How to Geek": How to Create a System Image in Windows 7 , 8, or 10

I do not see how that has anything to do with the free update to windows 10 from windows 7. I have Asus Computer CG1330

how do I make a full system image backup?

so I started to follow that and when I went to save it, it said I had 437.24GB and that it might not be enough room. is there any other option to fix my computer to recognize what it is?

Hello, I would suggest you to contact your manufacturer and update the BIOS and check if the PC's performance has been enhanced and improved. BIOS Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. Hope this helps. We look forward to hear from you.

Yes I noticed that my memory is always around 30% at startup mainly because of "system and compressed memory" and other Windows systems/services. I noticed My Disk is always close to 100% on startup and while playing mmo games. My CPU is about 80% when playing MMO games online on lowest settings. When I am streaming on "Very High" setting the CPU is about 20%. However, it lags terribly. It isn't a time lag it's a glitchy/shaky screen that makes it impossible to play the game. Which lead me to believe that my hardware is outdated and I am happy to install new hardware if I need to.

Hey collintuck :) The computer has quite old parts and is most probably struggling to both run the game and to stream it. Posting a short list of all PC parts would be more useful such as (CPU, GPU, RAM, Motherboard, Storage drives, Case, PSU, etc.). I would say you can check the Task Manager/Resource Monitor and see if anything is hitting 100% usage (CPU, RAM, etc.). This shoudl tell you if something is bottlenecking your performance. Captain_WD.

Hi El Diablo Chuck, a. Do you get any error message? b. Are you able to play these games properly offline? Microsoft Answers Feedback Forum and let us know what you think

Just got another blue screen.  This time it was.. Attempt to reset the display driver and recover from timeout failed. Nvlddmkm.sys Sounds obviously like a display driver issue...  But why?  I DID download/install the latest Nvidia driver, recommended by their auto-detect thing on their website..  And that actually WAS around when all these issues started popping up..  But it may also be a coincidence, and I'm not sure why it would affect me this hard, and no-one else..  I wouldn't imagine they'd release something that would do this.

Use the CCleaner backup to undo any registry changes Personally I'd install all drivers available from emachines site. Also review WoW FAQ's updates/forums for any info on graphics issues

Well if you've use registry cleaner programs who knows what problems you have created. Uninstall any optimiser/registry clean programs. You can retain CCleaner but dont use the registry tool. Run Disk Cleanup Go to emachines site and update/install all available drivers http://support.gateway.com/us/en/emac/product/default.aspx?tab=1&modelId=2080

Hey, thanks for the help..  I uninstalled the two programs I downloaded, and I went to the driver download page you gave me..  At the top I saw, "Need to know the hardware on your system to choose the right driver? Download Hardware Vendor Detection Utility ."  So I gave it a shot, as it's supported by eMachines, but it only listed two drivers.  One was my VGA, so I grabbed that, but the other was a Wireless LAN by Ralink.  I couldn't locate that driver, so I'm not quite sure if I should grab any more drivers from that page or not..  Downloading/installing the VGA now.

Oh, just a few more things to note..  First, I've been getting a lot of graphics glitches..  I play League of Legends, and World of Warcraft.  In both games, the screen will freeze temporarily, then become incredibly pixelated..  However, if I alt-tab, or look at another screen, it's picture perfect.  Only the game-contents are pixelated.  Also, before running the registry tool on CC cleaner, there was a backup made to my desktop..  Is this something I should look into using, somehow?  Thanks!

Hi, 1. Have you made any changes to your computer prior to this issue? 2. Do you receive any error message? You may follow the suggestions and then check. Method 1 You may refer the article. Fixing game performance problems http://windows.microsoft.com/en-US/windows7/Fixing-game-performance-problems Method 2 Check if the issue exists in a clean boot state. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note : After troubleshooting follow Step 7: Reset the computer to start as usual Method 3 You may uninstall and re-install the games and check. Uninstall or change a program http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program Note : Make sure that you’ve the installation disc for the game before you uninstall the game from the computer.

Hi, · Which game are you trying to install on the system? · Is the game compatible with Windows 7 64bit? Check whether the game is compatible with Windows 7 64 bit. http://www.microsoft.com/windows/compatibility/windows-7/en-us/ Apart from that follow the steps mentioned below. Step 1: Before running the DirectX web installer, put the system in clean boot and check whether you are able to run the web installer. To perform a clean boot follow steps mentioned in the link given below. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note: After you have finished installing, follow step 7 to boot the computer in normal startup. Download the DirectX web installer from the link mentioned below. http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en Step 2: Check in the new user account whether the issue persists. Follow the steps mentioned in the article gi

Hi TheChurchill, Welcome to Microsoft Answers Forum. I would suggest you to perform a clean boot and see if that help, when you are perfuming clean boot I would suggest you to disable all security software’s. To perform a clean boot follow the below mentioned steps: 1. Microsoft Answers Feedback Forum and let us know what you think

Also, if none of that works... and I hope something there does... I would check to make sure your fans are running and make sure your tower doesn't have a bunch of lint in it. Something may be overheating and causing an auto-shutdown so nothing fries.

Check if the same thing happens in selective startup clean boot Also disable or uninstall the security software and check.

Hi, Can you upload the .hdmp files from the control panel crash to your http://skydrive.live.com page? We can take a look at it then. You should be able to find the crash dumps from the action center. Thanks, Chris

I know your trying to help but please understand I am a technician myself, I may not be certified my microsoft but I really do know what I doing. If this problem was a quick fix it would have been solved already. Just to be fare I have not covered what i've tried so I will now. I was using the original chipset & audio drivers available when Windows 7 was made available to ActionPack partners. I had been doing all windows updates as released up until this problem presented itself. I was original using the analog connections for sound before I moved due to the setup at my new location I was forced to use the optical connection for the longer cable. This is when I noticed the problem. I have tried uninstall the chipset & audio drivers and downloaded the lastest from support.asus.com, removing all media/audio programs that may cause a problem (really this was just itunes & VLC player). I then tried using the lastest realtek audio and nvidia chipset available direct from realtek & nvidia, s

Hi JustCoFox, Please try booting your machine in Safe Mode to see if the problem persists: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode I would also suggest a clean boot, please see the details below: http://support.microsoft.com/kb/929135 Hope this helps! Debra Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think

Hi JustCofox, Also found some information at the following link that may help: http://thegreenbutton.com/forums/t/7703.aspx Hope this helps! Debra Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think

I just finished a fresh install of windows 7 x64 ultimate. and re-installing all my lastest drivers including the audio drivers available at support.asus.com for the striker II formula.  Still having the same exact issue as before. including the windows shell common dll has stopped working error. I tried the suggestions provided in the link but still no go. I'm at a lose on what to do next. this does appear to be a more serious issue then just a bad driver it look like a windows issue to me.

Ok i've ran system file check and it didn't find any intergrity violations. I had already uninstalled the old audio driver and after a restart loaded the audio drivers from asus's support site. But, I went ahead a did that again after running system file check still no differents, sound via the SPDIF port is not working. Any other suggestions?

Hi JustCoFox, I found the following post that is similar to your issue, with a possible fix: http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/c257e279-42d3-4b0a-932e-426aa71fe78f Hope this helps! Debra Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think

Hi JustCofox, In looking around further with this issue, I found the following post, with a possible fix: http://thegreenbutton.com/forums/t/7703.aspx Hope this helps! Debra Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think

Hi JustCofox, First of all, let’s focus on the windows shell common dll error. This could be contributed by various factors. Sounds like dlls are missing for which you need to run System File Checker. Hopefully it will repair the missing files. Refer: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 After running the scan, my suggestion is to download the audio drivers manually from ASUS website http://support.asus.com/download/download.aspx?SLanguage=en-us or from your System Manufacturer’s website. Downloading Windows 7 drivers should fix the issue. Regards, Shinmila H - Microsoft Support Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hi, I would suggest you to follow the steps from this link and check if it helps: http://support.microsoft.com/kb/303032 Check if this helps.

Hello, can you run the game. I have the same problem

i still cant run the game so i gave you and brought part 3 lol

Thank you for posting the update in your question about losing the bass boost. I know this is seven years later but your answer was the only one i could find online.

I had the same problem! This was really helpful. Thank you!

Hi SSOMERLOT, Thank you for the valuable information provided by you. This will surely help other users who have the same issue. Regards Rehman - Microsoft Support

Hey  glad I could help... funny thing is tonight I needed to get this option back again lol. Got to love the internet. Used my research to get it back again.

Hi, Apart from monitor what are the different devices are connected Graphics card? For Example: HDMI devices. Are you using HD (High Definition) monitors? Are you aware of any recent hardware or software changes to the computer prior to this issue? Troubleshoot monitor and video card problems Hope it helps.

If this is the problem (https://www.youtube.com/watch?v=Nm7Lx87xNU0) try this Problem solved Remove the '4 pin' socket of the 24 pin (20+4) ATX power supply of computer For safety of data, etc. Remove all power cables of all peripherals of computer before power on Regards, Yoshitha B. Ediriweera (IT professional) Contact: 0094773877617

the computer reboots after a few minutes so i dont really have time to do the things you mentioned. It reboots immediatly if I try to uninstall avast. I'm not sure what to do. When I click the windows upgrade tab in the tray it doesn't do the upgrade at all anymore now. When I go to win updat it just has the 4 updates I mentioned. 1 for win 7 2 for audio and 1 for monitor. they don't update either because the computer crashes and reboots when I try. I can't believe I trusted MS to get this right. Now I have no computer to use. This is a nightmare.

Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade. Restart a few times and try again. Disable General USB Devices (example - Smart Card Reader). Command Prompt to close it and then restart the computer.

Hi, Thank you for posting the query on Microsoft Community Forums. You have reached the right place. Let us work together to find the root cause of this issue and try resolving it. I would suggest you to try the following methods and check if it helps. Method 1: You may try running the Hardware and Device troubleshooter and check if it helps. Open the Hardware and Devices troubleshooter http://windows.microsoft.com/en-in/windows7/open-the-hardware-and-devices-troubleshooter Method 2: Boot to safe mode and check if the issue persists, if the issue does not persist then the issue may be due to some third party application. To check which application is causing the issue, place the computer in clean boot state and check if it helps. Step 1: Advanced startup options (including safe mode) http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-7 Step 2: Place the computer in clean boot state and then check whether it helps. How to perform a clean

Hello, Again thanks for the help. I had already tried the method proposed in that post, but I tried it again, juts for good measure. Unfortunately it has been unsuccessful in fixing the problem. In the most recent blue screen error I saw that it reported under the technical information section, the source of the error igdkmd64.sys . I hope knowing that helps. I have tried uninstalling and clearing the driver software of both graphics cards, to no avail. Any other suggestions you might have would be greatly appreciated. Thanks again, Stefano Edit: OK, so it definitely happens more frequently when I unplug the laptop and then plug it back in. I also encountered a message while uninstalling and re installing the driver for the umpteenth time which said there was an error in the inf so the update could not be installed, whatever that means.

Hi, This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a KB article that gives more info on the issue and helps to fix it, see: Display driver stopped responding and has recovered Error message in Windows Vista or Windows 7 Note 2: To do so: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) Post us the results after you try the above steps.

Hello, thanks for the reply. I tried running the Hardware and Device troubleshooter  and it wasn't very helpful, and the problem persisted after booting in safemode and in clean boot state. As a last ditch attempt I flashed a copy I had of my bios and that seems to have worked, as I am no longer receiving error messages, although I fear it may be a temporary solution... Any other advice? Edit:  No sooner had I written this reply that the problem started up again. Oddly enough it seems to happen after the laptop battery runs down to like 5%.

please help!

Please post a copy of your dumpfile as shared file to your Sky Drive with a link here. The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. What is your computer make and model? If not a branded computer what is your motherboard make and model? Please download and run Driver View and upload a copy of the report it produces to your Sky Drive. http://www.nirsoft.net/utils/driverview.html Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press

Hi, Thank you for replying back with the status of this issue. I would suggest you to check which version of DirectX is installed on your computer. Follow the steps to check which version of directX is installed in your computer. a)      Press Windows + R. b)      Type dxdiag and click ok. Reply us back with the results. We will be happy to assist you.

it not working

Hi, Welcome to the Microsoft Community. Let us follow these methods and check if this helps. You may update the Display driver from the Device Manager and check if this helps. 1. Press ( Windows key + X ) and click on “ Device Manager ”. 2. Expand “ Display Adaptor ”. 3. Right click on the video driver and select “ Update Driver Software ”. Once this is done, restart the computer and check if the issue persists. Refer to this article to know more about “Update Display Driver Software”. Hope this information is useful. Do get back to us for any assistance regarding Windows 10.

I noticed you are using the 32-bit version of Windows 10. Looking over the post I noticed you machine seems to have a lot of orphaned hardware which is part of the problem

Win7 reports DirectX differently than Win10. In dxdiag > Display > Feature Levels Win10 reports the highest level of DirectX your graphics processor supports. Your machine has  Intel(R) GMA 3100 graphics processor. This is an old on board graphics chip that only supports DX9. This is a hardware limitation. You would not have been able to run games on Win7 that were restricted to DX10 or DX11. - If you open dxdiag again and look at the Display Tab > Feature Levels you will see the maximum DX your GMA 3100 supports - " Feature Levels: 9.1 " - Any machine that has a graphics processor that does not support at least DX 11.0 is not really suitable for Win10 if you want to use it for games. Personally, you would be better off going back to Win7, as you will likely have on going issues with Win10. .

I Don't Know Why. You Can Just Install A Newer Version Of DirectX If Your Hardware Supports It

Whats not working?  Be specific.

Hi, I am sorry to ask you this. But could you please let us know what build line in are you referring to? Is it something related to Windows Media Player? Please answer these questions to help you further.

that still doesn't answer my question on how to make the Built Line in appear as an option.  I know that stereo mix can be used to record system sounds and all sounds the computer processes but it won't do the job.

Hi, I need you to answer a question to help us understand the issue well. · Which application do you use to record radio broadcast? There is no Microsoft tool to record streaming audio, you need to use a third party softwares. So I would suggest you to contact the manufacturer of the application for further assistance. Reference: Sound cards: frequently asked questions http://windows.microsoft.com/en-us/windows7/Sound-cards-frequently-asked-questions Do contact us for any Windows related queries.

i updated all recommended and optional updates tho non of them pertained to sound drivers or any thing of that sort.  i checked my the recording devices that pop up and nothing has changed i tried roll backing my sound driver to previous version nothing gained from that so i updated it back to the current version and nothing changed. I'm beginning to believe this is just a bothersum flaw that windows 7 has cast on me.

Hi, If you don’t bet the option for stereo mix, then you can enable stereo mix after reinstalling the sound card drivers. Here is how to do it. a. Click on the . Do let us know about the results.

Hi, I would suggest you to go to Windows updates and check if there is any drivers available for the computer. Go through the section Update Drivers of the article and install them. No sound in Windows http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1 Do let us know about the results.

Built Line in has nothing to do with Media player.  Its use is to be able to plug an ipod or any audio out put device and connect it directly to your computer.  I haven't been able to find this option since i upgraded to windows 7.

Hi, As none of the resolution is working, I would suggest you to replace the line in port and check. You can check for the hardware with the manufacturer. Do let us know if you have any other queries.

Thats why i need to get my built line in audio input source to work. I've read some where that reinstalling my sound drivers might work but it get rid of the stereo mix option and is very risky to people like my self that don't know what there doing.

i don't use an application i use a hand set radio with a jack to plug into a speaker.

So I tried both safe mode and clean boot. While in safe mode, there wasn't much freedom to test programs that usually have me freeze up on, but even still for usage of more than 30 minutes I did not encounter any USB issues. However while in clean boot, everything seemed fine at first but everything just felt extremely slow (and lately on normal usage my computer has just been acting slow now). All of a sudden my USB mouse and keyboard froze up while the computer was working normally without the usual warnings like the USB disconnecting and reconnecting. After trying to shutdown and booting up again it took awhile for the computer to finally get to the login screen. I'm pretty stumped because I've never encountered this but I'd prefer to see if there's a way to wipe my hard drive and basically start off on a clean slate and start new cause now I'm encountering more issues and system recovery isn't an option in the first place since I don't have any recovery points to go to.

Hello, Thank you for your reply. Before we perform a clean install on this computer. Please update us if you ran the Fix IT and virus scan from the below provided below article: Windows 8.1, Windows 8 or Windows 7 hangs or freezes Important: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss. Please revert with the required information.

Hello, Thank you for keeping us updated about the issue. I would suggest you to refer to suggestions provided in the following article and check if it helps: Windows 8.1, Windows 8 or Windows 7 hangs or freezes Important: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss. Please revert with the results.

Hi, You might be facing this issue due to an outdated\corrupt USB controller driver or the changes made to the USB settings. I suggest you to try the following steps and check it helps. You can refer to the suggestion by Gokul T from the following link and check if it helps. http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-lost-usb-ports-and-other-problems-with/0e1ae59f-ec8c-402d-9b41-f1340bdee5f3 You can also refer to the following Microsoft article for more information. Update a driver for hardware that isn't working properly: http://windows.microsoft.com/en-in/windows7/update-a-driver-for-hardware-that-isnt-working-properly Hope this helps. Please post back if the issue persists and we will be glad to assist you further.

I tried these steps with no success. More often now the USB drivers will disconnect and then reconnect for a few times until they finally freeze up again where I'd have to manually shut down the computer then turn on again.

Hi, I would suggest you to download the latest drivers from your system/motherboard manufacturer's website to make sure you obtain the full features/customizations provided in your original audio product. You may also try following the methods and check if it helps. Method 1: Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly For more information, refer to the links: Tips for fixing common driver problems http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-driver-problems How can I decide which drivers are safe to install? http://windows.microsoft.com/en-US/windows7/How-can-I-decide-which-drivers-are-safe-to-install Let us know if it helps!

The errors started about 2 months ago , i dont really remember which drivers i had installed at the time i guess the latest ones. And about the background programs , i only run Malwarebytes Anit Virus Logitech G35 Headset Drivers. Steam (When i play Steam games otherwise its off) Sometimes Firefox And if im listening music/watching something WMP/VLC Not that much really.

As a matter affect , i do have Daemon Tool installed. But the games i experience these error's with are all legit copy's from steam or disc. RAM in use with the programs im normally running when i play these games (Firefox , Skype , Steam) Comes to a usage of 3.09GB of the 8GB. Everything is under 100k except these three. I have used the Direct X Runtime Redistrubitable installer , i hope it works.

Hi iPwNix, · Have you made any changes on the computer prior to the issue? · What is the complete error message? Follow these methods. Method 1: Follow the steps from the article. Diagnosing basic problems with DirectX Method 2: Update the latest display/graphics drivers. For reference: DirectX: frequently asked questions How to download and install DirectX

OK - You have reinstalled DX with the Redistributable, so we can be reasonably certain DX is not the real issue. The amount of RAM is use seems about right, but have tested your RAM for errors ? Memory Diagnostics Tool - Windows 7 Forums Of course Spyware will not often show in Processes . Have you run a full system/boot  scan with Malwarebytes, and maybe a Spybot Search and Destroy  scan ( I don't know if Malwarebyte does a Spyware search) ? Legit games or no - Daemon Tools is know to cause issues. ( unsigned drivers mentioned in the DX diagnostic link from Sandeep ? ). The response below is in relation to BSOD's, but  uninstalling Daemon Tools (the driver in particular) may still be a  worthwhile troubleshoot. Quote from zigzag3143 (April this year) - "Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%. They use a driver , found in your dmp, called sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller DuplexSecure - Downloads DuplexSe

Did you install the 301.42 drivers because you started having problems or did the problems start after installing them ? If the problems started after you may want to uninstall and reinstall again. There are several errors that mention 'OutOfMemory" . Do you have a lot of programs running in the background while playing games, such as numerous open browsers or Starup programs ? You can stop programs from launching with Windows in System Configuration Go to Start \ Run and type  - msconfig -  In System Configuration go to Startup and un-tick all programs that you don't need to have running in the background all the time. If you are using 'large address aware' fixes for some games it may help to undo them. They don't really help much anyway. .

· Have you made any changes on the computer prior to the issue? Nope only driver updates of course. Using Directx11 and when i try to follow these steps i get the error from directx DirectX setup has been determined that a newer or equivalent version of directx has been installed already. No installation is necessary · What is the complete error message? The error messages are all different and are in the screenshots Skyrim: http://i586.photobucket.com/albums/ss302/PwNix/Something/ErrorSkyrim.png Diablo 3: http://i586.photobucket.com/albums/ss302/PwNix/Something/ErrorD3.png League of Legends (Launcher): http://i586.photobucket.com/albums/ss302/PwNix/Something/ErrorLoL2.png League of Legends (Game): http://i586.photobucket.com/albums/ss302/PwNix/Something/ErrorLoL.png World of Warcraft: http://i586.photobucket.com/albums/ss302/PwNix/Something/ErrorWoW.png Just Cause 2: ]http://i586.photobucket.com/albums/ss302/PwNix/Something/JC2error.png Battlefield 3: http://img717.imageshack.us/img71

"DTSOFT Virtual CdRom Device" You have Daemon Tools installed ? This may be the culprit. If your games are torrent site downloads then it may be something nasty came with the package. "I can start up a game and when i close it down to start up another game i get an error." This would seem to point to the 'Out of Memory' errors. If  you load BF3 before any other game do you still get this error ? How much RAM does Task Manager \ Performance say is in use ? If it's a lot then check Processes to see if there is anything using a lot of resources.  Anything other than  svhost.exe , your browser or similar programs you have running that is using 100k or more may be the culprit. If it is unfamiliar it may be spyware or similar. I doubt DX is the real problem, but - The Direct X Web Installer only installs new files and does not overwrite corrupt files. You may want to try using the Direct X Runtime Redistrubitable installer in the link below as it will overwrite all the DX files. Download Det

Nope it did not work , still same errors.

Hi, 1. Which game are you trying to install? 2. Have you made any changes to the computer prior to this issue? 3. Are you installing game from the game disc or downloaded file? 4. Do you face same issue all installation or only with the installing game? I would suggest you to try these methods and check the issue status. Method 1: Keep the computer in a clean boot, disable the antivirun, install the game and check the issue status. Step 1: Keep the computer in a clean boot status. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7. http://support.microsoft.com/kb/929135 Note: Please go through step 7 of the Kb to keep the computer in normal startup after fixing the issue. Step 2: Disable anti-virus software, install the game and check the issue status. http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should n

i am trying to install rome total war from disc, i had no problems on installing other games on this computer, but they were from Steam, so im not sure if that makes any difference. i added additional 6gb of ram to the computer if change in the hardware you are asking. If in software, i did nothing unusual. method 2 couldnt work as i cannot even start the installer as a pop up comes outs  saying "The procedure entry point_AIL_3D_provider_attribute@12 could not be located in the dynamic link library mss32.dll." I do not understand why step one will solve the issue, as it is missing a file rather than software conflicts.

can i just download the   entry point_AIL_3D_provider_attribute@12 ?? i cant find a link or anything, so maybe you guys have it in your archive or something, please, would be nice that this could be finish asap thank you,

after doing method one, it still did not work.

its my first time to install this game in this computer, but i had installed other disc games including this one before in other computers that i do not have anymore different download??

Hi, is this the first time to try install? If not, were you ever able to install? Have you been able to install on another system? Have you tried a different download to install from? Eddie b

Hello Jawid, There are a few possible causes why you get these kind of errors as there are possible failures in your computer to attempt in updating your drivers. The best way to fix this is to manually update your drivers by going to the manufacturer’s website. Let us know if you need further assistance.

UPDATE: Well I have connectivity after resetting everything again and turning all security off but have not been able to apply any security settings and maintain connectivity.

You might want to log into the router and see if there are any messages/logs. Your wireless is using a self assigned address and not getting one from the Router. You can also check your DHCP scope and make sure you have enough addresses available. Hope this helps.

What make and model is the wireless router? Netgear N300 WNR2000 with the latest firmware update What wireless mode is configured in the router (e.g., n-only, b/g/n mixed, etc.)? n What security mode is configured in the router (e.g., WPA2-PSK, WPA, etc.)? WPA2-PSK and I have verified passwords on all devices When you connect this computer via Ethernet, are you connecting to your "broadband router" or to an Ethernet port on the wireless router? I am connecting to the wireless router and not the broadband router and the connections are as they should be. What port on the wireless router is connected to your broadband router (i.e., the "Internet" or "WAN" port or one of the LAN ports)? when connected to the netgear I am using ethernet port one when wired to the computer, the internet connection is just hooked up as that to the ISP router What makes you believe that your mobile device (what make and model) is connecting to the Internet through this wireless router and not through its cell

Yes I can connect via a wired connection, however I can connect wirelessly with other devices to the same router. I have my broadband router hooked up but have a second going through it for my wireless connection as the one provided by my ISP does not support a wireless connection.

This part of your ipconfig report indicates a failure to authenticate (you aren't getting past your wireless security): Wireless LAN adapter Wireless Network Connection 2: Connection-specific DNS Suffix  . : Link-local IPv6 Address . . . . . : fe80::946a:ad86:6e6c:d563%15 Autoconfiguration IPv4 Address. . : 169.254.213.99 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : What make and model is the wireless router? What wireless mode is configured in the router (e.g., n-only, b/g/n mixed, etc.)? What security mode is configured in the router (e.g., WPA2-PSK, WPA, etc.)? When you connect this computer via Ethernet, are you connecting to your "broadband router" or to an Ethernet port on the wireless router? What port on the wireless router is connected to your broadband router (i.e., the "Internet" or "WAN" port or one of the LAN ports)? What makes you believe that your mobile device (what make and model) is connecting to the Internet through this wireles

The fact that you can connect with no wireless encryption but not connect when encryption is enabled suggests a problem with your wireless network adapter, possibly a corrupt driver. You can attempt to uninstall the wireless network adapter from Device Manager, download the correct driver, and then install it using the newly-downloaded driver, but as I noted earlier, I've seen some reports of flaky connections with the Killer Wireless-N 1103: http://forum.notebookreview.com/alienware/689010-killer-wireless-discussion-thread-look-solutions-ask-questions-here.html so you may end up having to buy a new adapter.

The fact that your cell phones and PS3 can all successfully connect wirelessly with things set up as they are doesn't leave much to point at. As an experiment, go into the router's configuration utility and disable wireless security. Now, in your computer, go to Network and Sharing Center, click the Manage Wireless Networks link, and either remove it or modify it to have no security. See http://www.home-network-help.com/delete-wireless-network.html Can you connect wirelessly from the computer with no security? Aside from your wireless connection issue, you might want to think about the following (but it's lower priority). What port on the wireless router is connected to your broadband router (i.e., the "Internet" or "WAN" port or one of the LAN ports)? when connected to the netgear I am using ethernet port one when wired to the computer, the internet connection is just hooked up as that to the ISP router I neglected to ask the make/model of your ISP-provided router, but assuming that i

Hello, Can you connect using a wired connection? If it does, then you need to contact your internet service provider. David

Hello Christian Thank you for visiting the Microsoft Answers Community site. The issue you posted is related to Windows Live and would be better suited in the http://www.windowslivehelp.com/ community. Please visit the link below to find a community that will offer the support you request. Forum specific to Movie Maker: http://www.windowslivehelp.com/product.aspx?productid=5

1: When I type in "dxdiag" in the "search programs and files" -- the Dxdiag window pops up. In the display tab of the Dxdiag window, nothing shows up. For example, the "name, manufacturer, chip type, DAC type, approx. Total memory, monitor" are blank or n/a. The "driver" section is also blank/ unknown, or N/A.  The "DirectX Features" are Not Available. I would screen snap shot this, but I do not know how to link photos. 2. I first tried to update the driver through HP Assistant, then through the AMD website. Then I went to program files and deleted the ATI driver, then reinstalled it. Same thing happened. 3. Well in the simplest way to say it. I cannot play games (it says that there is no driver {or something like that}). I think it also affect the screen rate too. Like if i tried to drag a browser around the screen. It has a delay. Sorry if my grammar affects your reading. Sorry D: EDIT: DON"T WORRY I FIXED IT.

Hi, Good to know that you have been successful in fixing the issue. Your efforts are highly appreciated!

Hi, Thank you for posting your question in Microsoft community! I see that you are facing issues with dxdiag. Please answer the following questions: Where exactly do you see the following "dxdiag not showing display"? Have you made any changes to the computer prior to the issue? What is the exact issue you are facing? Get back with the required information for assistance.

Hi, Thank you for posting your concern on Microsoft community. As per the description you have provide, it looks like there could be issues with the graphics card or there might be some corrupt files for the games. I will provide some troubleshooting steps. You can try and check if that helps. Method 1: You may refer to the computer manufacturer website and try reinstalling the Windows 8.1-x64 version of graphic card and chipset drivers and check. You may also try running the Windows Updates and install all the available updates including the optional driver and firmware updates. Windows Update: Frequently Asked Questions Method 2 : You may also perform a clean boot and check if it helps. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the proble

Hi. I would suggest you to follow the link below and check if it helps. No sound in Windows http://windows.microsoft.com/en-US/windows/help/no-sound-in-windows

Check if there is a Windows.old folder on the C: drive your files may be there. See here: http://support.microsoft.com/kb/932912 What is the make and model of your PC, you should download and install the appropriate system drivers from their website.

If you're not sure what machine you have use msinfo32.exe to tell you, rather than DirectX which doesn't. System Retore will not necessarily restore drivers. You easiest way out of this predicament is to use MS Update (I can't believe I just suggested that ........). However, if your PC/Laptop is W7 compatible it should find the necessary drivers. Failing that you need to go to the makers website. Cheers, jerry

Unfortunately that did not work. I still get the same notification. PM What OS and processor are you running in your computer?  Having a processor that is not fully Pentium 4 compatible (ie. no SSE2) will generate an error or crash.

You have both AVG and ESET Antivirus applications installed. Such configuration may lead to unpredictable conflicts. Try to uninstall one of the antivirus applications. https://support.avg.com/SupportArticleView?l=&urlName=How-to-uninstall-AVG http://support.eset.com/kb2289/?locale=en_US

Hi I am having the same problem with my Skype. Could you help me with this as well? Thanking in advance PM The issue is usually due to OS or 3rd party dependencies that are either currently incorrectly installed, missing, or damaged. Try running the following program I made that simply places a copy of all those dependencies into the Skype folder, rather than relying on the current state of your OS files. Skype Dependency Tool SDT (.NET 2.0 version) [pcdust.com] You can then try to restart Skype.

Unfortunately that did not work. I still get the same notification. PM

This thing didn't work for me neither. Here is a link to my msinfo.txt file: https://drive.google.com/open?id=0B0PsDadQeBTBemd2SHZxQ29vZWc Thank you for support

Hi JozefJežík , I have sent you a private message for the resolution to this query you posted. Thanks, Rommell_C Skype Community Moderator

Microsoft Windows 7 Professional 64-bit Edition Intel Core i3 (2nd Gen) 2310M / 2.1 GHz

Please, run the System Information tool ( msinfo32 ) Go to Windows Start and in the Run box type msinfo32.exe and press the OK button. This will open the System Information window. In this window click on File and select Export . Save the msinfo.txt file to your hard drive. Since there is no Attachment option yet available on this Forum, you may post the saved file to a File Sharing site (e.g. OneDrive) and provide here a link to this site.

Hi I am having the same problem with my Skype. Could you help me with this as well? Thanking in advance PM

Boot your computer into Windows Safe mode.  Does Skype launch properly in Safe Mode?

Hi lanmicro, Welcome to Microsoft Community. I would suggest you to post your query on TechNet Forum as they will be able to assist you further in this case. Refer the below link to post your query: https://social.technet.microsoft.com/Forums/en-US/home?category=WinPreview2014 For any Windows related assistance in the future, feel free to contact us and we will be glad to help.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here. To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from t

Hi, When you say "ran the option for random freezing “are you referring to the fixit under "My computer hangs or freezes when browsing in Internet Explorer"?

This has been going on for a while, I'll be playing a game, or watching a video, or just doing general computer use, and programs just go non responsive. i have a dxdiag here as well. I've run a memory diagnostics, and a SMART scan, neither of with have shown any results. ------------------ System Information ------------------ Time of this report: 5/15/2014, 11:52:22 http://social.msdn.microsoft.com/Forums/en-US/4ee6e7ca-123d-4838-82b6-e5816bf6529c/can-now-use-kinect-camera-with-skype?forum=kinectsdk Note: the thread takes about 5-10 minutes to load because it is so huge.  I have experienced problems with the Kinect crashing my computer from time to time. The component I highlighted had some problems crashing on users after a while of use (depends on version someone down in the post uploads a better version for Kinect V1 and higher that seems to have less crash's). Sometimes, it failed to work  for some users at all.

Hi Kyle, When your computer hangs, or freezes it’s disruptive and can slow you down. There are a few reasons your computer might hang, freeze or crash. Let’s fix the problem so you can get back up and running. You may refer to the steps from this link and check: Windows hangs or freezes Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss. Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again. Important: While performing scanning on the hard drive if any bad sectors are found on the hard drive when scanning tries to repair that sector if any data available on that might be lost. Please post with the issue status.

I ran the option for random freezing, it said it found issues but could not repair..

Hi Whitney, I can understand the inconvenience caused, be assured that we are here to help you with your concern. I would suggest you to run the DirectX diagnostic tool on the computer and check if DirectDraw, Direct3D, or AGP Texture acceleration is marked Not Available . Open DirectX Diagnostic Tool by clicking the Start button, typing dxdiag in the Search box, and then pressing ENTER. Click the Display tab, and then under DirectX Features , check to see whether DirectDraw, Direct3D, or AGP Texture acceleration is marked Not Available . If so, you might consider upgrading your hardware. You might also need to turn on graphics acceleration. Refer to the below links for details on the same and check if this helps. http://windows.microsoft.com/en-US/windows-vista/Run-DirectX-Diagnostic-Tool http://windows.microsoft.com/en-US/windows-vista/DirectX-frequently-asked-questions Hope this information is helpful. If you have any concerns, let us know.

Thanks. Too both Jos Raymond and Karthik T - Microsoft Support . Problem solved. Right on the money. Driver problem. I must have missed something up when playing around with drivers.

Hi Thank you for using Microsoft Windows Vista Forums. Try updating the graphics and video drivers from the manufacturer’s website. If you have beta version of graphics card installed on your computer, you need to check for the latest drivers. If that does not work, you need to uninstall and reinstall the drivers. Click on the link below for more information on updating the drivers. Finding drivers http://windowshelp.microsoft.com/Windows/en-US/Help/64deec6d-7992-4ddc-86eb-398d30d6836d1033.mspx For information about your hardware manufacturer, visit the following Web site: http://support.microsoft.com/gp/vendors/en-us Check if the issue is resolved. Please post back and let us know if this has helped to resolve your issue. Regards, KarthiK TP

Looks like your chipset drivers need to be updated along with your graphics drivers that is compatible with Windows 7. Uninstall the Nvidia drivers completely and then restart and install the the latest Windows 7 compatible drivers. Cheers, Raymond

Hi, I would suggest you to follow the steps provided from the link below and check if it helps: DirectDraw or Direct3D option is unavailable: http://support.microsoft.com/kb/191660 Hope this information is helpful.

I tried that Already and it did not work for me. Please more help

I don't know about Eve Online except that it is quite old and should not be compared with FO3. Neither should WOW. Main problem is your graphics "card". I believe that is an on board graphic chipset as it only has 32 MB dedicated memory. The rest is shared with the system RAM. Not good for high end games. Your cpu is 2.2 GHz, and should run the game, but the requirements on the box say 2.4GHz. You would want a graphics card with min 512 MB RAM for this game with low to med. settings, but may just, and only just,  scrape by with a 256MB gpu. (dedicated memory). Whatever the "card". Laptop cards cannot be compared with PC even if the gpu has a similar number ( the word mobility, or letter M says it all), as they always lower the clocks on mobile gpu's to save power, and create less heat. There are only two serious contenders for gaming graphics cards - ATI and nVidia. Only the most expensive high end laptops can be called "gaming" laptops in relation to modern system intensive games. The

Hi, first you search for error messages: Open Event Viewer by clicking the Start button , clicking Control Panel , clicking System and Security , clicking Administrative Tools , and then double-clicking Event Viewer . ‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Regards

Fallout 3 is listed as incompatible for Windows 7: http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en-us&type=Software&s=fallout Sry, not much MS can do. Bethesda will have to fix it with a patch.

You need to specify what important update was installed. And if you 'reset' your PC, whatever you mean by this, if under windows update you untick auto install, then your system will function OK whilst you investigate the problem. When you stated you updated drivers, did you do this from Tosh support site?

Your primary problem was in using windows update for drivers, and not drivers from Tosh support site. Because laptops are so propriotary with regard their hardware, and the tweaks that the individual laptop makers make to the drivers, specific to their systems, its crucial that drivers are obtained from that laptop maker, and not windows update

Hi, Which update was installed prior to the issue? You may refer the following link to do the same: See which Windows updates are installed http://windows.microsoft.com/en-us/windows7/See-which-Windows-updates-are-installed Method 1: You may perform a system restore to see if it works: System Restore: frequently asked questions http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions Method 2: Perform SFC (System file checker) scan and see whether the issue is resolved or not. How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Let us know if it helps!

The important update was after a system reset, and then installing all of the new programs (cannot specify, as all it says when I look into it is 'Critical Update - 7/13/12'. @Annannya, I would appreciate it if you could read, and not be a spammer. I CLEARLY stated that I had already done a SFC check and nothing was wrong. I have tried restore points and they do not work/they all got deleted somehow. I have updated all of my graphics drivers and have tried installing all of the optional graphics updates also from Intel. I have never had this problem for 2+ years, so don't know why I'm getting it now. I have scanned my computer with DLLSuite, Microsoft SE, and Malware Bytes, and everything comes back clean. DLLSuite says that all of my files are working correctly, and nothing is wrong. EDIT: To 'reset' my computer, I used the toshiba factory default disc that came with my computer. To update my graphics drivers, I used Windows Update and checked every single one of my drivers.

Thanks for the response: Here's what happened for each method. Method 1: Have done so, but did again. no major change; still froze slightly. Method 2: It seems that NVIDIA Control Panel has blocked this setting?I attempted to find a similar setting within the Control Panel, and I think i found a similar setting. their performance panel. attempting to run @ balanced now, and will go to performance, and let you know what happens. Method 3: The issue did persist. sadly. Thank you very much for your help. so far, chkdsk has informed me everything is hunky-dory. If there is anything that you'd like me to do/check, let me know.

Hi Kirkwazhom, Let’s follow these methods and check if it helps. Methiod1 You may download & install the latest display adapter drivers from the manufacturer’s website . Thereafter, check if the issue persists. Refer: Update drivers: recommended links Method 2 You may reduce the hardware acceleration and check if the issue persists. a. Right-click on the Desktop and choose Personalize. b. Click on Display Settings. c. In the Display Settings window, click Advanced Settings. d. Switch to the Troubleshoot tab. e. Click Change Settings. f. Reduce hardware acceleration. Method 3 You may also adjust the screen resolution and check if the issue persists. Change your screen resolution Refer: Fixing game performance problems Hope the information helps Please post back and let us know.

Youre data showed intel-chipset,as the video adapter.This hardware is mother board installed,this chip has limited capabilities,a add-on video card would update the pc & solve the problem..However, if you think its capable,go to intel.com/support/software/drivers,locate the intel update utility,it'll scan any intel-based pc for updated software/drivers..Once thru,go to microsoft.com/downloads,get the latest Direct X software..You can always check the video ability by going to run,or open cmd,type: DXDIAG  run the Direct X tests Either way,you need to update the pc hardware drivers/software 1st

Hi, Thank you for being a part of Windows 10. I appreciate you for providing details about the issue and we are happy to help you. I suggest you to follow the below link to troubleshoot the issues related to DirectX graphics and gaming. DirectX Graphics and Gaming: http://windows.microsoft.com/en-us/windows-10/directx-graphics-and-gaming#v1h=tab02 Reference : Refer to the following Microsoft article on How to install the latest version of DirectX. https://support.microsoft.com/en-us/kb/179113#bookmark-which%20version%20installed Kindly let us know if you need any further assistance with Windows. We are glad to assist you. Thank you.

I have been getting the same report for three weeks now.I uninstalled the game launcher over a year ago..I started getting the sam log as you.Found the launcher in  my windows.old folder yesterday. Erased it and this morning i got the same report again.

Try looking at the following, these might help define where the issue is: http://aumha.org/a/stop.php#0x7e http://msdn2.microsoft.com/en-us/library… Do you know what the faulty driver is? It could be something you installed on your pc recently, if has started since installing something uninstall that software and see how you go.

Hi, you get (NTSTATUS) 0xc0000005 - Access Violation. You should check the RAM for errors. Use memtest86+ [1] and run it for 4-5 hours. André [1] http://www.memtest.org/ "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

You got bugcheck 0x1000007e - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M - due to an unhandled access violation caused when code in dxgmms1.sys tried to read memory address 0xffffffffffffffff. The involvement of dxgmms1.sys suggests that the video driver may warrant an update, or you may wish to check for firmware updates to the video hardware. Is this the only dump file that is available?

The dump doesn't show anything conclusive - possible memory corruption (SYSTEM_SERVICE_EXCEPTION due to access violation). Perhaps, use Driver Verifier.  To enable Driver Verifier... start->verifier.exe->OK->Create standard settings- >Next->select driver names from a list->Next->sort by Provider->select all non-Microsoft drivers->Finish, and OK your way out  of the dialog. Then, reboot and use the system as you normally would, and wait for a problem.  In the event that the system does not boot  completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the changes. Wait for a bugcheck to occur after enabling verifier as described, and then upload it to your SkyDrive , and provide a link.

Just ran Memtest for 4 hours and got no errors so this doesn't seem to be a drivers or memory problem. Any other ideas out there?

Funny - that looks like delticfollower's post at http://uk.answers.yahoo.com/question/index?qid=20080219123114AA7eRHb...

Hi Andre, thanks for the reply. The following is the dump file: http://cid-f0bdd8e1f0d6aa64.office.live.com/self.aspx/.Public/070610-12531-01.dmp

Hi, please upload the file "C:\Windows\Minidump\070610-12531-01.dmp" to your SkyDrive [1] and post a link here, so that we can see what is causing theissue. André [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Drivers have been updated and I still got BSOD. I then also removed 1 of the video cards so that I was only running 1 without SLI and still got a BSOD. I will run the memtest now. Here is the latest information: The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80002fb25ba, 0xfffff88007704750, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070710-13687-01. ------------------------------------------------------------------------------- ------------------ System Information ---------------------------------------------------------------------------- http://cid-f0bdd8e1f0d6aa64.office.live.com/self.aspx/.Public/070710-13687-01.dmp

I thinks it's technocrates second spam account. "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

anyway to fix it without a clean install. I have a few editing projects on my computer and I'm worried about them not loading right it i try to reload them from backups.

Robert I would try several things before wiping. Please read this wiki to find out how to find and upload your event viewer logs Please run a system file check (SFC) & DISM  if you are on win 8 or higher All instructions are in our Wiki article below... Should you have any questions please ask us. System file check (SFC) Scan and Repair System Files If we cant find anything from the above please run a windows performance recodrer trace using the "audio configuration In order to diagnose your problem we need to run Windows performance toolkit the instructions for which can be found in this wiki If you have any questions feel free to ask Please run the trace when you are experiencing the problem

If you used "general" there should not be a 3rd iteration.  Only the boot config restarts 3x.  You should also have logging mode set to file and if you want to make a smaller file change the detail level to light. You can always right click WPRUI in task manager and kill it

Obviously you did not run wprui but rather typed wpr in an admin command prompt.  To turn it off type wpr -stop in the same elevated command prompt (or wpr -cancel)

I ran the Windows performance recorder trace. How do i get it to stop now? it boots up with my computer now and keeps filling my temp folder with 800 gigs. When i manually stop them they come back after i reboot.

Actually i did run it through the ui i followed the instruction you linked from the wiki. Every time i restart the wpr loads on start up. I had tried the wpr - stop and it didn't work. I tried uninstalling that didn't work. What happened is it was frozen on the 3rd iteration I think and that cause all the trouble.

Yea i think that's where i made the mistake i did the boot one. I tried killing it but even with it close the system is still writing the logs to the hard-drive. i Uninstalled Wpr and they are still be written. they keep filling up my hard drive they were 900 gigs again today before i deleted them.  Is there something else i need to delete to get them to stop. WPR_initiated_WprApp_WPR Event Collector.etl WPR_initiated_WprApp_WPR OnOff Event Collector.etl WPR_initiated_WprApp_WPR System Collector.etl

Try a o/s repair.

Unfortunately the upgrade process can fail. At this point you should probably just create a Win10 media disk and do a clean install. Backup your docs first.

The issue has been fixed, if you have this problem and are also having troubles running Fallout 3, try uninstalling GamerOSD, it has been confirmed to cause video playback problems. Source: http://www.dslreports.com/forum/r23320007-Video-playback-issues-with-new-I7-build

Hello, It sounds like a driver problem - a Vista driver in a Windows 7 system. Let me suggest that you visit the following Intel site: https://downloadcenter.intel.com/default.aspx . Let it detect your system and recommend a graphics driver for you. Let me know if this fixes the issue for you. Regards, BearPup

Thanks for the reply man i hope it works.